Vintage Travel Reviews 

388
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the booking process for being exceptionally simple, straightforward, and easy to complete without any unnecessary fuss. Travelers consistently highlight the friendly, helpful, and professional staff who provide wonderful assistance and exceptional service throughout the entire trip. Some reviewers were happy with the comprehensive pre-departure information packs and detailed location guides provided in advance. People frequently appreciate the wonderful villa locations, beautiful properties, peaceful surroundings, and remarkably smooth travel arrangements organized for their holidays. Consumers note that everything is well organized, ensuring a relaxing getaway that meets all expectations.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, prompt communication, and... See more

Location

Customers consistently note positive experiences with location, highlighting stunning settings on the... See more

Holidays

Users describe positive interactions with holidays, highlighting relaxing getaways and exceptional service.... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless and well-organised booking... See more

Booking process

People report high satisfaction with the booking process, describing it as straightforward and very easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No fuss booking with options for including flights, car hire etc. but no pressure to use those facilities. Brilliant clear website with clear and accurate descriptions of the villas. We have used them... See more

Company replied

Rated 5 out of 5 stars

Good website and very easy to book our accommodation - Can Fullos de na Torres in Mallorca. The villa was comfortable and situated in a nice, quiet location with a lovely pool and garden, including an... See more

Company replied

Rated 5 out of 5 stars

The booking experience is very easy. We liked the personal touch and VT made us feel valued as a customer. Amendments to the booking were easy and choice of hire car company really good value. Emai... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with. Friendly and helpful staff. The villa we stayed at was amazing, lovely grounds,clean, plenty of space and excellent pool area. In the countryside but only 10minutes dri... See more

Company replied


Company details

  1. Vacation Rental
  2. Holiday Accommodation Service

Written by the company

Handpicked holiday villas with private pools. Idyllic destinations, expert knowledge and exceptional customer service from your independent villa holiday specialist. When you call us, you will speak directly to a member of our knowledgeable team. We will happily talk to you for as long as you like, passing on our 'insider knowledge' or tips to ensure you get the perfect property match. No rush, let's just make sure we find the property that's just right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

388 reviews

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No recent history of asking for reviews

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4.9

All reviews

(388)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will definitely be booking with VINTAGE again!

Our first time booking with Vintage and it won’t be our last. From start to finish we’ve been very happy with their service. They kindly arranged our car hire and provided all details we needed from leaving the airport to arriving at our villa incl a food stop and return home.

John our rep met with us and provided lots of info which was helpful and even booked a boat trip on our behalf, John also kept in touch where required. We also had lots of recommendations in the villa, fabulous folder with huge choice of lovely things to do and see.

Our villa was clean and provided everything we needed and more.

2 July 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your five star review and excellent feedback, we hope to be of service again in the future.

Rated 5 out of 5 stars

Brilliant Service & Villa

Great service from beginning to end. Instant phone call upon booking, prompt confirmation invoice & fully comprehensive information pack about our villa. Has to be the best info pack I've ever received!
My minor questions were swiftly dealt with, as was a tiny issue at the villa itself.
The villa was superb in a great location 200m from the beach, super clean & well equipped with a huge private pool.
The resort rep visited us & she was really friendly & helpful offering restaurant recommendations & other local tips.
We had such a great holiday. I would definitely book with Vintage again!

7 June 2024
Unprompted review
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Reply from Vintage Travel

Many thanks for your review and brilliant feedback, we are delighted you had a wonderful holiday. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

No issues whatsoever

No issues whatsoever. Great property (Villa Kourouni) at a reasonable price, in a sensational location on Crete..
We heard from their local man (John Eley) soon after we arrived and he visited the following day. Left us with the most comprehensive guide to West Crete, all of which he knows well. No time wasted on finding your way around, or an excellent restaurant, just refer to the guide or ask John. He booked a boat rental and restaurant on our behalf. Very reassuring to have such a knowledgeable, local contact. The icing on the Baclava !

11 June 2024
Unprompted review
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Reply from Vintage Travel

Delighted you enjoyed Crete and the recommendations from our local representative John. Brilliant to hear he was the 'icing on the Baclava!' Thank you!

Rated 5 out of 5 stars

Would not hesitate to recommend Vintage Travel

We had never heard of Vintage Travel but they surpassed expectations at every stage, with good communications and information. We even got a courtesy call from the local representative when we arrived at the accommodation to make sure all was well.

1 June 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your review and this great feedback, we hope you will return again soon, delighted to be of service.

Rated 5 out of 5 stars

Excellent

This is our second time booking with Vintage Travel. Excellent company to deal with both in the UK and abroad. We stayed in Pollença in the north of Mallorca and the local rep Wendy was fantastic. Any small issues we had she dealt with immediately and was easy to contact on WhatsApp.
The townhouse itself was very well equipped and had everything you would need. A very good welcome pack to get you started. As we were there for six weeks we got to know our next door neighbours and the owner of the property who came to clean the pool and they were all very welcoming.
The cleaning ladies schedule was a bit hap hazard but a quick message to Wendy and it was sorted. They were all lovely ladies and we managed to communicate with google translate on our phones as our Spanish is basic and vice versa. The only suggestion I would make for the property would be to have a couple of sun loungers and umbrella on the roof terrace. We did not sit up there often for this reason which is a shame as there is fantastic view of the Puig Maria.
All in all a great holiday.

27 April 2024
Unprompted review
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Reply from Vintage Travel

We are delighted you had a great holiday to Mallorca, many thanks for your five star review and useful feedback.

Rated 5 out of 5 stars

Casa de Colinas is such a beautiful…

Casa de Colinas is such a beautiful villa, the photos don’t do it justice. Very peaceful in lovely gardens but only a 10min Uber to Lagos. Thank you Vintage Travel.

31 May 2024
Unprompted review
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Reply from Vintage Travel

You are very welcome! Thank for choosing us and for your review, we hope to welcome you back again soon,

Rated 5 out of 5 stars

Absolutely great company the choice…

Absolutely great company the choice available is fantastic, they can help all the way every way , we’ve just stayed at oia Galicia villa could not disappoint, brilliant in every way Lorraine

25 May 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your lovely review, great to hear and we really do appreciate it.

Rated 5 out of 5 stars

Dream villa

We booked a villa in Kefalonia which was one of the best we've ever stayed in. Vintage Travel kept us well informed throughout the booking process and couldn't really be faulted. Would certainly book through them again.

2 June 2024
Unprompted review
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Reply from Vintage Travel

Many thanks for your five star review and feedback, so pleased you had a fantastic time.

Rated 5 out of 5 stars

First time I've booked a villa holiday…

First time I've booked a villa holiday and I must say what a fantastic experience . Vintage Travel exceeded my expectations, professional and informative. The villa was exceptional. One of the best holidays we have had. Will certainly be looking to book again.
Thank you.

1 June 2024
Unprompted review
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Reply from Vintage Travel

So wonderful to hear! Thank you for your review and feedback, so delighted to hear you had a fantastic time. We look forward to being of service again in the future.

Rated 5 out of 5 stars

From the original booking

From the original booking, to the standard of villa we stayed in and the support of the Rep while we were there Vintage travel provided an excellent service for our stay at Villa Dafni in Kefalonia. This is the fourth holiday we have booked through them and we will continue to use them.

7 June 2024
Unprompted review
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Reply from Vintage Travel

Many thanks for your review and wonderful feedback, we are delighted to hear it and hugely appreciate your loyal custom

Rated 5 out of 5 stars

Excellent in every respect

Excellent in every respect: Vintage Travel supplied us with an outstanding villa on Corfu which, when coupled with their excellent customer service, made for a great holiday. We've used Vintage Travel several times over the years and always had a very good experience, no doubt we will use them again in future.

10 June 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your wonderful review, we appreciate it very much and hope to welcome you back soon.

Rated 5 out of 5 stars

Corfu Villa booked through Vintage Travel

We stayed in Eleftheria, San Stefanos - what a fantastic villa! I don’t think we’ve ever hired a villa that has way exceeded our expectations quite like this one did.
Vintage Travel were professional from the very start. I would 100% recommend this company and will definitely be using them again.

17 May 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your wonderful feedback and five star review! Hugely appreciated by the whole team.

Rated 5 out of 5 stars

I have booked with Vintage Travel over…

I have booked with Vintage Travel over the last few years and have always found the interaction both on line and in resort to be very professional. I would not hesitate to book with them for future villa holidays. The villas in Corfu are stunning and the in resort support has been second to none. A big thank you to all admin staff and resort rep Stephanie, who is very helpful. I would also like to thank the property caretakers, Sophia and Spiros who went above and beyond to make our stay very enjoyable.

20 May 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your lovely review and feedback, I will pass on your kind words to the rest of the team, we look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Another wonderful holiday in Kefalonia…

Another wonderful holiday in Kefalonia staying in a superb villa booked through Vintage Travel. Can highly recommend this company, very accommodating and always answer any queries that may arise. The villa had everything you need, with an amazing pool and local to lots of beaches and restaurants. We absolutely love Greece, the beaches, the sea, the weather, the food… just wonderful.

28 May 2024
Unprompted review
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Reply from Vintage Travel

We agree, Greece is wonderful! Kefalonia in particular is an idyllic destination. Many thanks for your five star review, we are so pleased you had a wonderful holiday.

Rated 5 out of 5 stars

I can’t fault this company- fantastic…

I can’t fault this company- fantastic on every level. Their pre holiday care was great. They were awesome on the phone when I needed help with some admin. Then they called before the holiday to let me know that they had identified a potential noise source near our very quiet and rural house. They were completely clear that if there were any issues at all they would help move us to a place of equal quality. Let me say - there was absolutely no problem with noise and our house was incredible. Beautifully designed and stunning grounds. The location (north Portugal) was magical…and we were blessed with perfect weather too. We will absolutely use Vintage again.

25 May 2024
Unprompted review
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Reply from Vintage Travel

Many thanks for your review and feedback, we are so pleased to hear you had a fantastic time! We look forward to being of service in the future.

Rated 5 out of 5 stars

Excellent holiday again in Kefalonia

Excellent holiday again in Kefalonia.
Great 2 week stay in a lovely villa with superb views and a pool. We stayed in the north of the island not too far from Fiskardo. Easy walking to the local shops and restaurants. Very friendly people and super rep as usual! Weather a little unsettled as to be expected in May, but generally very good. Vintage Travel made the whole booking process very easy and kept us up to date. The only minor downside was the short notice for the newly imposed Greek Tourist Tax!

7 May 2024
Unprompted review
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Reply from Vintage Travel

So glad you had an excellent holiday to Kefalonia, thank you for your five star review.

Rated 5 out of 5 stars

First time with Vintage travel - perfect!

First time with Vintage travel and we would definitely book again. The villa was beautiful and of a very high standard, all equipment and utensils of good quality, little extras really helped such as the welcome pack.

Rep on hand by what’s app and whilst we didn’t need her it was good to know she was readily available.

Location of our villa ( Summer house, kefalonia) was perfect for us, a short walk down to a lovely beach and we hopped on the bus to Argostoli in the evening.

The best villa and company we’ve booked with and we’ve been to kefalonia a number of times.

25 May 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your five star review and this wonderful feedback, we're delighted to hear you had a great holiday to Kefalonia.

Rated 4 out of 5 stars

Casa Kamena, Croatia

Just returned from a week in Croatia staying at Casa Kamena. Wish I could give 5 stars as this is second holiday with Vintage Travel and they are professional, friendly and great to deal with, booking car hire and holding the villa for us while we sorted flights. However, whilst Casa Kamena is lovely villa and well situated to explore the Istrian area of Croatia, there are several local residential properties very near by which had dogs that barked on a regular basis at night, disturbing our sleep. Owners were obviously oblivious to it but it did somewhat take the shine off what was otherwise a lovely villa and a great holiday. Unfortunately for us the picture of the back of the villa doesn't show the property next door. We booked the villa on the basis it had no near neighbours.

18 May 2024
Unprompted review
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Reply from Vintage Travel

Thank you very much for both your feedback and your review. We're delighted to hear you have travelled with us before and hope you enjoyed your holiday to Croatia. We are sorry to hear you were disturbed by barking dogs in the village. I have passed your comments on to the house manager and appreciate you highlighting your experience so that we have the opportunity to address. We have also made a note on your client file that you would prefer properties without near neighbours. We very much hope you will travel with us again in the near future and would be delighted to recommend properties that would be ideal for you.

Rated 5 out of 5 stars

top service

Just booked a villa online with Vintage travel; It was superb and really good value. Did not expect a rep from vintage travel to be on hand on whatsapp with me- that was such a bonus. Pre holiday information was spot on. Everything went smoothly and I would definitely use this company again.

13 May 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your five star review, fantastic to hear your feedback. We are so pleased you had a good holiday and look forward to welcoming you back again in the future.

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