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Vintage Cash Cow Reviews 

37,492
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 14,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient process, noting that payments arrive very quickly straight into their bank accounts after accepting the offer. Many people appreciate the clear instructions, free postage labels, and overall very convenient setup provided for clearing out unwanted household items. Some people were dissatisfied with the lack of a detailed breakdown for individual item valuations, making it harder to judge specific worth. Additionally, a few reviewers felt that the overall cash offers received were unexpectedly low compared to the actual value of the items sent.

What people talk about most

Service

People report overwhelmingly positive experiences with the service, highlighting a quick, easy, and seamless... See more

Value for money

Reviewers mention positive feedback about value for money, expressing satisfaction with the offers received... See more

Product

Clients share ambiguous opinions on product valuations, noting that while it offers a convenient way to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how quick, seamless, and... See more

Payment

Reviewers highlight positive aspects of payment, noting that the entire process is quick and seamless from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Interesting set up. We’ve disposed of items that were hiding in drawers and we made a profit and so did you. Only draw back is the telephone service. Th leaflet says to call to speak to someone t... See more

Rated 4 out of 5 stars

Took longer than expected for my items to be checked & for my offer to come through. I felt the offer was too low so contacted by phone & received a higher price which I accepted, payment was made qui... See more

Company replied

Rated 4 out of 5 stars

This is a great service, so easy and straight forward, and payment came amazingly quickly. They really keep you up to date with what’s happening when. My only criticism would be that they maybe commu... See more

Company replied

Rated 4 out of 5 stars

Very easy process. The evaluation came in within days & the money followed. I would liked to have known how much the gold, Silver, Coins & old ipad made separately. This info helps when recommended VC... See more

Company replied


Company details

  1. Online Marketplace

About Vintage Cash Cow

Written by the company

The simple, trusted way to sell your unwanted valuables.

More than 1 million customer boxes processed across the UK and Europe.

1. We buy your old items all in one go

2. FREE postage and returns, with box protection

3. A fair, no-obligation offer within 7 - 14 days

4. Hassle-free from start to finish

Vintage Cash Cow (soon to be Vintage.com) offers a simple way to turn unwanted and unused antiques, valuables and collectables into money. Request your free postage pack and we’ll send you a brochure and prepaid postage labels.

Fill a sturdy box with the items you’d like our experts to consider, then send it to us for free. Your box is tracked and protected throughout its journey with us.

Once your box arrives, we'll keep you updated while our category specialists appraise everything, then make one fair, no-obligation offer for the whole box. Accept and we’ll pay the money directly into your bank account. If you decide not to, we’ll return your items free, tracked and protected.

Want some practical advice that could help you make more? Call our friendly customer service team free on 0800 246 1111, Monday to Friday, 9am–6pm.

Free returns!

Not 100% happy with our offer?

We will send back your items for free!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

37K reviews

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No recent history of asking for reviews

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4.4

All reviews

(37,492)

13,459 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Truly shocking - need invesigating

Criminals, plain & simple. Do NOT send them your precious goods. They have a serious problem with someone helping themselves to goods. No explanation. No Compensation. And then they have the nerve to reply here, blaming me. I didn’t lose the goods - You did. Your offer of compensation was a joke. I took advice from the Financial Ombudsman. I’ve now written, advising that the matter will be taken to the small claims court unless you respond (deadline Friday 4th). You know where I am…

1 September 2026
Unprompted review
Vintage Cash Cow logo

Reply from Vintage Cash Cow

Dear Richard,

Thank you for taking the time to write a review.

Having checked your account, I can see that our Customer Care Team have requested further information from you in order to bring the issue to resolution, however this has been declined.

Thank you for giving the service a try.

Kind Regards

Kathryn

Rated 5 out of 5 stars

Excellent Service From Start To Finish

Excellent customer service, they got in touch with me to tell me what was happening from start to finish. I didn't know what to expect money wise from the valuation but I thought if it was going to under a certain price I would ask for it to be returned. I was overjoyed when they told me how much my box was worth, it was nearly four times over my rejection price. Will definitely do it again, it was so easy. 👍😊

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy

I had a very good experience with Vintage Cash Cow. I received my package including address label. I packed all my unwanted items in box. I was able to have my parcel picked up from my address. It was delivered in a couple of days and within two days I received my quotation which- I was very happy to accept. Two working days later bank transfer was in my account..

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Not at all worth it

I had my good valued at over £1,500 and the offer I received was £118. Blinking awful
I received a phone call and they repeated we are a business and we have to melt down the things that people send in.

13 August 2026
Unprompted review
Vintage Cash Cow logo

Reply from Vintage Cash Cow

Dear Karen,

Thank you for writing a review.

I can see that you did accept your offer for your parcel and you were advised that you did have 60 days to think about accepting.

In relation to the items that we do buy, as part of the circular economy, items are sold on or donated into the community. We would not melt anything down as we simply do not have the facility to do so.

Thank you for giving the service a try.

Kind Regards

Kathryn

Rated 1 out of 5 stars

Posted vintage cameras and various…

Posted vintage cameras and various lenses for evaluation. Derisory offer not accepted and asked for return of items. A hard case from one of the cameras got broken, and a multifaceted lens was lost. Customer service said that cctv reviewed the whole process and said everything was returned. So how did the case get broken, and where did the lens disappear to? A dreadful experience and I most certainly would not encourage anybody to use this service. Their reply that a resolution was reached is a lie. I challenge them to tell what the resolution was!

3 July 2026
Unprompted review
Vintage Cash Cow logo

Reply from Vintage Cash Cow

Dear Karen,

Thank you for taking the time to write a review.

I can see that you have been in touch with our Customer Care Team and a resolution has been reached.

Thank you for giving the service a try.

Kind Regards

Kathryn

Rated 5 out of 5 stars

5 x more!!

As I packed the stuff up, I thought that if I got £20, I'd be lucky...
Fast forward to the day - and the offer I got was more than 5 times that!!
THANK YOU!!

27 August 2026

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