Vintagecarpets.com Reviews 425

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Thank you for the beautiful vintage carpet in pink! It looks so great in our living room!!! The owner of the shop was very reliable ! We‘re really happy🎉 Andrea from Upper Austria

Company replied

Rated 5 out of 5 stars

These carpets are stunningly beautiful and second to none. This is our 5th carpet from vintagecarpets.com and they never failed to meet our expectations. Amir and his team are very helpful and super r... See more

Company replied

Rated 5 out of 5 stars

My experience with vintage carpet was fantastic, I was very pleased with my purchase, the carpet was more beautiful than expected. Very fine quality and great class of carpet. My heart was f... See more

Company replied

Rated 5 out of 5 stars

We just got our second carpet from vc and again everything was outstanding. Amir answers any question via whatsapp always very friendly and highly professional. Thereby, we were able to clearify last... See more

Company details

  1. Carpet Store
  2. Carpet Manufacturer
  3. Carpet Wholesaler
  4. Furniture Store
  5. Oriental Rug Store
  6. Rug Store

Written by the company

Vintagecarpets.com is the original producers of Vintage carpets. Today vintagecarpets.com has over 30,000 customers all over the world. We are the No1 choice for interior designers. Each carpet in our collection is one of a kind and produced by ourselves.

Written by the company

Our Promise
To be totally committed to our customers with friendly professional service. To only sell premium quality Vintage carpets, with best price guarantee.

Contact info

5.0

Excellent

TrustScore 5 out of 5

425 reviews

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Rated 5 out of 5 stars

great communication and service, lovely carpet

I had very positive experience with vintagecarpets.com. Great and supportive communication, always very fast replies on my questions. The carpets got shipped in time, return of one carpet was very easy. And the carpets look exactly as shown in the videos, no bad surprises here :). We are very happy with our carpet.

10 March 2017
Unprompted review
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Reply from Vintagecarpets.com

Thank you so much for your positive review. It was our pleasure to assist you with your purchase and wish you all the best.

Vintagecarpets.Com Team

Rated 5 out of 5 stars

More beautiful Than you Can imagine

I was really in doubt! It was a lot of money to pay for something you haven't seen, my husband thought I was crazy. But after seeing the video again and again I was in love with my persian rug.
And it is Absoulutly fantastic! Now I want one more ;)))

6 March 2017
Unprompted review
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Reply from Vintagecarpets.com

We appreciate buying online is not the easiest process for everyone. We are very glad that you took a chance with us and thank you so much for taking a time to write a review.

Warm Regards

Vintagecarpets.Com Team

Rated 5 out of 5 stars

Excellent

i live near frankfurt and Its the second time that i bought vintage carpets. the service of mr amir sobati is excellent. the carpets are outstanding. fast delivery, brilliant quallity, the design is out of this world. my experiences with vintagecarpet.com is absolutley professionell. top top top, great job !

25 January 2017
Unprompted review
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Reply from Vintagecarpets.com

Dear Raphael,

It is always my pleasure to deal with you. Our team work during working hours but I am always personally available to assist all my customers after hours. Our biggest strength as a company is, happy and repeat customers that share their experience with others.

Wishing you all the best

Amir

Rated 5 out of 5 stars

Vintage Carpets 100% Professional!

Ordered a carpet online. First of all the website is very good, especially with a video of each carpet which gives you a good impression what you are buying. From the first contact until delivery today the communication was professional and quick. I can recommend Vintage Carpets to those who are interested in a high quality carpet!

19 January 2017
Unprompted review
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Reply from Vintagecarpets.com

Dear Mrs Schröder,

Thank you for your review and recommendation. The videos are a very time consuming process and we are glad that you found them to be useful. Each carpet is unique and the photos are not as accurate as the videos. We only deal in high quality one of a kind vintage carpets.

Best wishes

Vintagecarpets.Com Team

Rated 5 out of 5 stars

5 stars !!!!

Normally people are afraid buying expensive things in another country.
But these people are really professional and also good service.
Thanks from a happy costumer !!!

16 December 2016
Unprompted review
Rated 5 out of 5 stars

Very good products and very good service

Amir's carpets are really one of the best in the markets. His presentation in the online videos shows pretty much exactly how the carpets look in real life! The service and response time are better then anything else we know. He gives all efforts to make the customers happy. It would be nice if all online markets were managed that professional, especially when you buy such expensive products via internet.

26 October 2016
Unprompted review
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Reply from Vintagecarpets.com

Dear Jude,

WOW what a great review. It is customers like you that energise me and my team to make that extra effort to satisfy our customers. Buying a carpet online needs care and attention and I am very glad that you were pleased with the outcome.

I wish you all the very Best

Amir

Rated 5 out of 5 stars

FANTASTIC ! ! !

I live in Switzerland and had the best experience by ordering my wonderful carpet at Vintagecarpets.com.
The carpet was delivered very quick and all ist perfect!
Amir has been amazing! All my questions (and there were quite a few) have been answered super quick, very friendly and all during summer break. :)
Amir has been so kind to take out the carpet and make a new video just for me to show the exact details. I am absolutely thrilled!! :)
PS: and hi is right, the carpet looks even more beautiful in real! :))

5 September 2016
Unprompted review
Rated 5 out of 5 stars

best in the business

Amir at Vintage carpets went above and beyond to make sure I was completely sure of the carpet I had chosen and I couldn't be happier. It's perfect. Can't wait to get another.

26 July 2016
Unprompted review
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Reply from Vintagecarpets.com

Dear Gael,

It was a true pleasure to cooperate with you. We are very glad that you were pleased with your carpet. We will be very happy also to assist you and your friends in Norway with any future requirements.

Warm Regards

Vintagecarpets.com Team

Rated 5 out of 5 stars

Polite, reliable & quick!

We just received our first (and it is very likely not the last) carpet from vintage carpets - and it's the beauty we've seen in the webshop.

First I was really suspicious whether these prices are in fact real or if the whole issue is nothing but a hoax. I apologize for these distrustful prejudices towards someone I had never met before and would definitely recommend vintagecarpets.com to anyone looking for professional and fair online treatment of customers in relation to high quality and hard to get carpets!

Thanks so much!
Reto

30 June 2016
Unprompted review
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Reply from Vintagecarpets.com

Dear Reto,

Our business success is based on gaining customers acceptance.

We appreciate that purchasing expensive items via the website specially from another country can be considered by some customers to be risky. To put our buyers mind at rest we take videos of the carpets and also we have secure payment options. It is always wise for customers to buy via Paypal or credit cards when in doubt as should a purchase go wrong you have the option to withhold payment.
Also with the help of kind reviews as your we hope to establish a stronger trust with our potential new buyers.
Thank you for your trust and recommendation.

Warm Regards

Vintagecarpets.com Team

Rated 5 out of 5 stars

Great service, communication and fantastic products!

Yes, I was wary about buying a carpet from Greece to have shipped to Australia, it's a long way and they are heavy, however the prices were still much better than here and the carpets themselves unique.

The videos were helpful and the questions were always answered promptly. I had no issues with customs and they carpets arrived within 1 week. Fantastic service, I would recommend to anyone.

Thanks to Dylan for all his assistance.

29 June 2016
Unprompted review
Vintagecarpets.com logo

Reply from Vintagecarpets.com

Dear Durham,

Thank you for your purchase and review. We specially appreciate that you sent us the pictures of the 3 carpets in your home. We have loaded the pictures in our FB page. Your comments about the customs clearance experience and shipping time arrival is very useful for all other potential buyers from Australia. It has been a real pleasure in assisting you and wish you and your wife all the very best.



Vintagecarpets.com

Rated 5 out of 5 stars

An Outstanding Online Vintage Carpet Store!

I live in Canada and was a bit hesitant about importing a carpet I couldn't return. However, the videos available on the "Vintagecarpets" website are so helpful and, in my experience, accurate as well. On the videos, if there are any "flaws" in the carpet, Amir points them out and also tries to find the most accurate shot of the carpet. A big selling point for me was certainly his honest and revealing demeanour on the videos. The carpet I ordered is exactly as pictured and I will be ordering more. One final note, the Canadian duties and taxes were quite reasonable, I thought, amounting to about 15 percent. Catherine

8 June 2016
Unprompted review
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Reply from Vintagecarpets.com

Dear Catherine,

Thank you for taking the time to share your positive review. We are very pleased you are satisfied with your purchase. It was a pleasure to assist you and we look forward in helping you with your next order. Each carpet in our collection is one of a kind and we hope that you will be just as satisfied with your next purchases.
The video link of your 3 carpets you requested can be found under carpet code VC 9871

Warm regards to all our Canadian friends

vintagecarpets.com

Rated 5 out of 5 stars

Excellent Service

Great beautiful carpets that arrived to us only few days after placing the order online. Vintage carpets.com also sent us personalised video of a carpet that we were very undecided that did not have a video, but ultimately choose not to buy that specific carpet after watching the video sent to us. I strongly advice everyone to watch the videos and in our experience the videos were more accurate than the pictures on the website. Congratulations to Vintagecarpets.com for providing such excellent service and their beautiful collection.

24 May 2016
Unprompted review
Rated 5 out of 5 stars

Excellent quality and services

First Purchase
I have never bought anything online but was very tempted by the carpets I discovered on vintagecarpets.com They had an excellent offer of proving a free carpet if i bought 2. I also utilised the video service that I found to be extremely useful. I finally placed my order and was very impressed with the professionalism and speed of the service. I am now a happy online shopper with a beautiful rosemary colour carpet in my living room. Thank you to all involved.

21 May 2016
Unprompted review
Rated 5 out of 5 stars

Quality Carpets

I am very impressed with the quality of my carpets I have bought from vintagecarpets.com. My neighbour is a carpet expert and he confirmed to me that the carpets were genuine Persian carpets. I was personally more interested in the beautiful colour and style of the rugs. I am now looking to buy more carpets and would definitely recommend this company to everyone. Very pleased and grateful with the VC team

21 May 2016
Unprompted review
Rated 5 out of 5 stars

Simply the best service on the entire web

You simply won't have a single issue with Vintage Carpets. The service is just exceptional with links to YouTube for videos, and Amir the owner is the best! Don't be afraid to ask him for a special video with your selection of carpets! I'm from Chile and the parcel arrived in only 3 days!!!
Will definately use again!

Cheers and happy shopping!

19 May 2016
Unprompted review
Vintagecarpets.com logo

Reply from Vintagecarpets.com

Dear Esteban,

Thank you so much for the amazing review. We are always extra sensitive for customers based outside of the E.U as our money back guarantee is for E.U customers only. Therefore it was a pleasure to take additional personalised videos for you of your selection.
For certain destinations such as Chile, USA and Australia we can only ship by air and the carpets usually only take about 3 days to arrive.
I am also grateful for your recommendations to your friends in Chile and send you our best wishes.

Vintagecarpets.com

Rated 5 out of 5 stars

Excellent!

Excellent! I love my carpets from vintage carpets. Amir was very helpful and competent with my second order for a custom made piece. I can recommend vintagecarpets.com to anyone without doubt. Good quality and very fair prices. I wish Amir success and I will be back for sure

11 May 2016
Unprompted review
Vintagecarpets.com logo

Reply from Vintagecarpets.com

Dear Reto,

Thank you so much for your wishes and sending the pictures of the fuchsia patchwork carpets in your home. We have loaded the pictures you kindly sent to us in our Facebook page.

Your customised order was for a very similar patchwork carpet you had purchased from us previously. Each carpet in our collection is one of a kind and we now only do customised orders for repeat customers.

Warm regards to everyone in Italy

vintagecarpets.com

Rated 5 out of 5 stars

Great customer services

I have been very satisfied with Vintagecarpets, it has gone to great efforts to provide the carpet I had chosen even though it was no longer available. It was easy to communicate with the person in charge. The shipment to Switzerland was straightforward and quick. Also I am very pleased with the carpet, which looks just like on the picture/video and is a unique piece full of character.

9 May 2016
Unprompted review
Vintagecarpets.com logo

Reply from Vintagecarpets.com

Dear Kelda,

Thank you for your positive review. You contacted us about a carpet you had seen on our website that had been removed. We realised the Green Persian vintage carpet was sent to our Berlin store. You were very determined and patient so we decided to have the carpet sent back to us and than delivered it to you in Switzerland. After your email and review we feel very pleased and rewarded for the extra effort.

Best Wishes to you and all our friends in Switzerland

vintagecarpets.com

Rated 5 out of 5 stars

Beautiful rug i love it

I love my rug just as describe in the video, arrived in the USA in 3 days; him and his wife were very helpful on the phone and email. For the size of my rug best price I have seen. Most importantly the way he makes it look modern has no marks or lines like other rugs of the bleach. May Martin

1 May 2016
Unprompted review

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