Vinosonline.es Reviews 

941
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping, wide product selection, and competitive prices offered across their entire catalog. People often note that placing an order is completely straightforward, while the secure packaging ensures items arrive in pristine condition. Shoppers also appreciate the prompt responses received when asking questions about their purchases. However, some people mentioned experiencing frustrating delivery delays or issues with couriers failing to bring packages directly to their home addresses. A few customers also noted that their orders took much longer than anticipated or failed to arrive altogether.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredibly fast... See more

Product

Users describe satisfaction with product availability and the wide variety of spirits and wines offered.... See more

Order

People report positive experiences with order, highlighting fast shipping times and correct deliveries.... See more

Price

Consumers find prices to be very positive and attractive, alongside fast shipment and excellent service.... See more

Service

Reviewers express high satisfaction regarding the service, highlighting reliability, good prices, and an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was just as it should be. The bottles I ordered were all correct and arrived just as the company said they would. The transport company was the absolute best! The delivery guy was great. Ju... See more

Company replied

Rated 5 out of 5 stars

Excellent selection. However, whichever company handled the delivery failed to deliver the purchase to our home address as requested. Instead, they dropped the case off at our local farmacia! They... See more

Company replied

Rated 5 out of 5 stars

Quick response and shipping; communicates when there are issues; so far, best price for my chosen product...

Company replied

Rated 5 out of 5 stars

shipping fed ex said we will bring te pakkage on 28 aug between10.50 and 14.50 ,, nobody brings than on 31 aug whole day at home ... NOBODY!!! than 1 sep .. no time and now is nothing to see if they c... See more


Company details

  1. Alcohol Store
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Wine Store

Written by the company

En Vinosonline.es podrás encontrar vino, whisky, vodka, champagne y muchas más bebidas alcohólicas a precios baratos. Nuestra sede está situada en Barcelona (España) pero hacemos envíos directos a toda Europa. Si necesitas que enviemos tus pedidos fuera de esta zona, contacta con nosotros para poderte ofrecer la mejor solución.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

941 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(941)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very fast

Your delivery is very fast!

15 December 2023
Vinosonline.es logo

Reply from Vinosonline.es

Hello, Jozef! We try to work with the fastest and most reliable carriers on the market. Thank you for your review!

Rated 5 out of 5 stars

Brilliant all round

Easy to order. Easy to pay. Delivery advised every step of the way. Also our order arrived early. Brilliant all round.

11 December 2023
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Reply from Vinosonline.es

Hello, Peter! We always try to make your experience satisfactory, from the purchase process to the delivery of your bottles. Thank you very much for your kind words!

Rated 5 out of 5 stars

Buy here

Very very very fast delivery.
Good price.

11 December 2023
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Reply from Vinosonline.es

Hello, Peter! Thank you very much for your review!

Rated 5 out of 5 stars

A big thank you!

I purchased a bottle of whiskey and when it was delivered I found they had supplied the wrong item. When I notified the company they were very apologetic and within days they had rectified the issue. Great service and very friendly and helpful staff.

27 November 2023
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Reply from Vinosonline.es

Hi, Martin! We are sorry to hear about your bottle and thank you very much for your understanding of what happened. We acted as quickly as possible so that you received the correct bottle. Thank you very much for your review!

Rated 1 out of 5 stars

Bottles arrived completely broken

Bottles arrived completely broken. 120 euro spent. Please resend the package paying attention on box handle.

6 November 2023
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Reply from Vinosonline.es

Hello, Paolo! Thank you for your review.
We must comment that our boxes are approved for the transport of wine bottles like the one you bought by the transport companies that work with us. We are very sorry to hear that your bottles were broken in the shipment. In addition, as soon as you informed us of the breakage we tried to send you a replacement and, as we could not get any more stock, we refunded the amount without delay.

Rated 4 out of 5 stars

Prices were a little high compared to…

Prices were a little high compared to others.

11 October 2023
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Reply from Vinosonline.es

Hi, David! We always try to keep our prices competitive so you can enjoy our products. Thank you very much for your review!

Rated 5 out of 5 stars

Caramelo

Neat and fast delivery

13 September 2023
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Reply from Vinosonline.es

Hello, John! Thank you very much for your review!

Rated 5 out of 5 stars

As good as ever

Reasonable prices with very quick delivery. A reliable company.

16 August 2023
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Reply from Vinosonline.es

Thank you very much for your review, Mike! We hope to see you again on vinosonline.es

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping from Spain to Germany

22 August 2023
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Reply from Vinosonline.es

Thank you very much for your opinion, Manuel! We hope to see you again on vinosonline.es

Rated 5 out of 5 stars

Great quality

Great quality, very fast deivery.

7 August 2023
Vinosonline.es logo

Reply from Vinosonline.es

Thank you very much for your review, Aleksandr! We hope to see you again on vinosonline.es

Rated 5 out of 5 stars

I would order again

Good communication before, friendly service, fast Delivery, so everything was good, I would order again here:)

17 August 2023
Vinosonline.es logo

Reply from Vinosonline.es

Thank you very much for your review! Can't wait to see you again on vinosonline.es

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