Vinosonline.es Reviews 

941
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping, wide product selection, and competitive prices offered across their entire catalog. People often note that placing an order is completely straightforward, while the secure packaging ensures items arrive in pristine condition. Shoppers also appreciate the prompt responses received when asking questions about their purchases. However, some people mentioned experiencing frustrating delivery delays or issues with couriers failing to bring packages directly to their home addresses. A few customers also noted that their orders took much longer than anticipated or failed to arrive altogether.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredibly fast... See more

Product

Users describe satisfaction with product availability and the wide variety of spirits and wines offered.... See more

Order

People report positive experiences with order, highlighting fast shipping times and correct deliveries.... See more

Price

Consumers find prices to be very positive and attractive, alongside fast shipment and excellent service.... See more

Service

Reviewers express high satisfaction regarding the service, highlighting reliability, good prices, and an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was just as it should be. The bottles I ordered were all correct and arrived just as the company said they would. The transport company was the absolute best! The delivery guy was great. Ju... See more

Company replied

Rated 5 out of 5 stars

Excellent selection. However, whichever company handled the delivery failed to deliver the purchase to our home address as requested. Instead, they dropped the case off at our local farmacia! They... See more

Company replied

Rated 5 out of 5 stars

Quick response and shipping; communicates when there are issues; so far, best price for my chosen product...

Company replied

Rated 5 out of 5 stars

shipping fed ex said we will bring te pakkage on 28 aug between10.50 and 14.50 ,, nobody brings than on 31 aug whole day at home ... NOBODY!!! than 1 sep .. no time and now is nothing to see if they c... See more


Company details

  1. Alcohol Store
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Wine Store

Written by the company

En Vinosonline.es podrás encontrar vino, whisky, vodka, champagne y muchas más bebidas alcohólicas a precios baratos. Nuestra sede está situada en Barcelona (España) pero hacemos envíos directos a toda Europa. Si necesitas que enviemos tus pedidos fuera de esta zona, contacta con nosotros para poderte ofrecer la mejor solución.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

941 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(941)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great vine shop

Great vine shop! Fast delivery

13 January 2025
Vinosonline.es logo

Reply from Vinosonline.es

Thank you very much for your feedback! We are delighted that you received your order in perfect time.

Rated 1 out of 5 stars

There was 1 bottle broken !

There was 1 bottle broken !

7 January 2025
Vinosonline.es logo

Reply from Vinosonline.es

Hi, Alain! We are sorry to hear that you have had problems with your order. We assure you that the bottles leave our warehouse in perfect condition. Please contact us and we will either credit you or resend you a new bottle. Regards.

Rated 5 out of 5 stars

Will definitely buy from again

Amazing shop, great prices & always very fast delivery.

Will happily use again

17 December 2024
Vinosonline.es logo

Reply from Vinosonline.es

Thank you very much for your feedback! We are pleased that you would like to make a repeat purchase with us.

Rated 5 out of 5 stars

Delivery is fast and reliable

Delivery is fast and reliable, packaging is professional and protects the bottles - and their content :) - well.

2 December 2024
Vinosonline.es logo

Reply from Vinosonline.es

Thank you very much for your feedback! We use approved crates for the shipment of bottles. We are glad you had a good experience.

Rated 1 out of 5 stars

The order was never delivered after…

The order was never delivered after nearly a month. Was in contact with FedEx and customer service. Have been left waiting at home for nearly a month on the intent of a daily delivery via email. Never have I been treated so badly with nothing but lies.

2 December 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hi, Norman.
We are very sorry to hear about what happened. We have been behind FedEx all this time to get your package delivered. It was a series of misfortunes that happened with your order. Again, please accept our apologies.

Rated 5 out of 5 stars

Excellent service

Excellent service. Good vatiety of products.

30 September 2024
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Reply from Vinosonline.es

Hello, John.
Thank you very much for your words and your appreciation. Our catalogue includes multiple references and types of spirits, we are glad you appreciated it.
Best regards.

Rated 4 out of 5 stars

Everything delivered in good order

Everything delivered in good order. Packaging was done well but unfortunately the bottle boxes were still slightly dented. Blame UPS, not Vinosonline

2 September 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hi Arjen
We are glad that your order arrived safely, despite the inconvenience of the bottle boxes. We hope you enjoy your drinks.
Best regards

Rated 5 out of 5 stars

Everything is very prompt and fast

Everything is very prompt and fast
I recommend

2 September 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello Sergii,
We are glad to hear that everything went well. We try to offer the best experience to our customers.
Best regards

Rated 5 out of 5 stars

fast and correct

30 August 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello Albert,
Thank you for your words. We are glad to have met your expectations, it is one of our premises, always try to serve the customer as quickly as possible.
Best regards

Rated 5 out of 5 stars

Quick delivery

Quick delivery and the bottles were well packaged.

11 July 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello Annemie
We are glad to hear that our service was perfect for you. We always try to do our best for our clients.
We hope to see you again!
Best regards

Rated 5 out of 5 stars

Easy

Easy, efficient and quick delivery.

16 July 2024
Vinosonline.es logo

Reply from Vinosonline.es

Dear Gee,
Thank you for your comment, we are glad to have met your expectations. We hope to see you again!
Enjoy your drinks.

Rated 5 out of 5 stars

Very good service by staff at the…

Very good service by staff at the warehouse. We managed to get some good wines with the help of staff at warehouse to order it online and collect instantly on the spot! Thanks for the great help and service!

11 July 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hi Daniel!
We are very happy to hear your words. We always try to do our best to make your experience unforgettable. We look forward to hearing from you again, enjoy your wine!

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