Villex Vastgoedbescherming Reviews 17

Communication from the company is nonexistent and is always in Dutch even when it is known that the tenant is an English speaker. One year after ending the contract myself and other tenants received additional costs that were supposedly claimed in the contract and leaflet which is never explained to the tenant. The service is also unhelpful and unfriendly. I was told that my lost property was not located at the house post-move after it was searched for during checkout inspection by Villex, however After asking a friend to check it was found in the exact place I asked them to check... I would not recommend staying with Villex as my friends and I have had many issues with them.

There is no fair communication between the company and renter. One year later, even though I was not living there anymore a lot of renters, including myself, were charged as they "recalculated" some prices. This is of course not mentioned in the contract but supposedly in a leaflet that is never communicated to the renter.

So expect to have to pay a lot more! (even years after you have lived there).

There were other issues regarding the house and the communication with the employees and not even to mention not sending back the deposit and deciding themselves that it is part of the "recalculations".

Also even though they are aware of the non-Dutch speaking renters, they would always communicate in Dutch and translating is really an issue.

Overall, I would not advise anyone to choose this company as a lot of friends, including myself, had several issues with Villex.