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I ordered one of their longboard pros on the 5th December and it sill hasn't been shipped. There is no way to contact the company to find out what has happened. I was told shipping would take 3-10 days.
I'm wondering if the company has gone into administration or something. Save your money and don't buy from this company!
I bought the Neo Scooter based on an Insta/social media ad, but it didn't at all live up to the promises in terms of hill climbing ability, power and battery life. So I returned the scooter, but they refunded me far less than the full purchase price (so I lost over $130). When the product doesn't live up to the hype and wastes the customer time, it's egregious to also waste their money by charging them the cost of return shipping, restocking fees, etc.
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