Lovely warm slippers that also look good and feel comfortable. Great fabric design. There is some arch support, though I’d prefer a bit more. My second pair of Viba shoes. I love them, but they’re ver... See more
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Company details
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The online comfort shoe brand with retail stores in Helsinki, Malibu, Barcelona, Sydney and Tokyo. VIBAe shoes are designed in Finland and crafted with love in Portugal.
Contact info
Fredrikinkatu 22, 00120, Helsinki, Finland
- customercare@vibae.com
- vibae.com
Hasn’t replied to negative reviews
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Saved for best
Arrived promptly via customs etc. Pleased I wasn't charged extra tax/duties on my £130 purchase (I'm in UK).
Love the shoes. Very comfy and this design has ability to be worn with heal up or down so can be kicked off at the door or made secure for longer walks. I'm a bit precious with them and don't take them out if it's going to rain. Though I've waterproofed them as far as possible I don't want to risk such an expensive purchase just yet.
Shambles
Absolutely terrible experience with Vebae Shoes. I bought two pairs and was excited to receive them, only to be hit with extortionate import duties — and then the shoes never arrived at all. Customer service has been completely unresponsive. Never, ever again. Be careful before ordering from this company!
ONGOING SAGA!
My experience with Viba has been nothing short of a nightmare. I ordered two pairs of shoes that arrived extremely late, and one pair didn’t fit at all. When I asked about returning them, I was told it would cost €165—and this on top of the €330 I had already paid in import taxes. So essentially, I’d be paying over €500 for shoes that don’t even fit.
The customer service was shockingly rude and unresponsive, refusing to help in any meaningful way. I honestly feel scammed. Avoid this company at all costs!
Great Shoes
Shipping takes some time but these shoes are worth the wait. I have two pair, one leather and one linen and love them both. I had no issues with ordering or shipping. And I was able to wear them straight out of the box; no break-in time needed. I will definitely be buying more.
I’m a little cautious about buying…
I’m a little cautious about buying shoes on the internet. I’m a 41/42 with fairly wide feet but I order a 42 on their digital advice. So pleased. The leather is so soft, amazingly comfortable and the colour is true. They are the first thing I pack when I go away. I’m definitely getting another pair.
I am in love with this shoe
I am in love with this shoe! It is so comfortable to wear. Beautifully made. Love the colour
Good product, not so good logistics
Lovely warm slippers that also look good and feel comfortable. Great fabric design. There is some arch support, though I’d prefer a bit more. My second pair of Viba shoes. I love them, but they’re very expensive. If you’re going to persuade me to send that much money online again, you need to have much better customer service and logistics - the struggle to speak to a human or get realistic delivery dates has put me off buying more.
I never received the shoes
I never received the shoes, but the money was still taken from my account! I’m very disappointed and would never order from there again.
Never again
It just ergonomics good when you not moving
Otherwise slips of the feet too easy have to bend toes invary when walking so you won’t loose them
Very heavy like builders boots
And edge cutting into skin making bad experience to worse
Return page doesn’t load so you can’t return it so keeping it home as a reminder don’t buy online ever again
VIBAe: London Bio Leather White Trainers/Sneakers
I bought Vibae's London Bio Leather White trainers two months ago and so far, it has not disappoint. I thought that it's small but it adjusted to my feet so that's very good! I like the quality of leather and the sole. Overall very comfortable, although, I need a week to break it in. Once that was done, I used it everyday. I'd recommend the shoes but you need to get your size right. I am contemplating whether to try their Woodstock leather boots but I will have to read more reviews about it before deciding so.
Quickly gets too wide for normal…
Quickly gets too wide for normal feet’s😕
Lovely slippers and sandals but quickly expands so much get too wide so it’s too risky to keep wearing them. What a shame they don’t come in a women Narrow version. Had to give 2 pair away😕
The service was outstanding and so were…
The service was outstanding and so were the shoes.
But we had to send a pair back as they were the wrong size, after telling us how to measure.
It does say free returns!! but in the small print it says there will be a £10 restocking fee.
After buying two pairs of shoes and the cream to take care of them, the restocking fee was extortionate!! One was not impressed shocking.
Superb quality
Superb quality leather, well made and incredibly comfortable
Followed the institution to order size…
Followed the institution to order size smaller
Walked 20 000 steps with no stretch and have blisters on top of foot
Nice looking shoe but a lottery as to what will fit
Choose Birkenstock
Great comfortable slide
Great comfortable slide. Soft leather. I do have quite wide feet and they work great for my foot. I had to exchange for larger size and they made us quick and easy.
Dress like a gentleman
The shoe is a perfect integration of style and comfort. Extremely versatile shoe. I have purchased a pair for every son.
excellent…
Good company good product excellent customer service happy to be a customer
Fantastic product,( Leather VIBA ROMA)…
Fantastic product,( Leather VIBA ROMA) the best things to wear on your feet, I have 3 pairs and the thought of wearing anything else is not an option.
VIBA BOOTS will be my next purchase.
I recently purchased the VIBAe shoes iGreat for those with high arches and those particular about footwearn…
I recently purchased the VIBAe shoes in Linen Pacific Blue and overall, my experience was excellent. The only hiccup was that they run a bit small—my usual European size didn’t fit. Thankfully, the return and exchange process was seamless. I was able to return them free of charge, and the replacement pair (one size larger) arrived quickly.
The shoes themselves are extremely comfortable, with insoles that are especially supportive for anyone with a high arch. Having broken both of my legs in 2016, I’m very particular about footwear, and these shoes fit the bill perfectly. I’ve also purchased a pair in black leather and love them just as much.
Highly recommend VIBAe for their comfort, style, and excellent customer service!
VIBAe shoes are value for Your money!
VIBAe shoes are value for Your money!
It is very comfortable and gives you…
It is very comfortable and gives you shock absorbers like function . Your feet thanking you with every wear . It is of high quality and done by professionals. Worth every penny in it . Highly recommended
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