Just bought a subscription to watch the Champions league. It goes so slow that it is impossible to watch a game. It is not my internet connection.
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Heavy buffering even though I have very fast fibre broadband making it unwatchable. On the add occasion it does work, the sports commentators are second rate, talk over the ref and TMO discussions... See more
We have been happy about viaplay but now all off the sudden there are several adds during a movie?? Just out of nowhere, same subscription as we has allways had but viaplay just changes out subsc... See more
Tried to sign up for this service to watch a live football game. Barriers to seal everywhere. Confusing website. Refused to accept my sky viewing card number, claimed it was already in their system... See more
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Vi ser frem til din anmeldelse på købsoplevelsen af vores produkt. Hvis du har spørgsmål til produktet og funktionerne er du velkommen til at kontakte vores kundeservice, hvor vi sidder klar til at hjælpe dig fra 13.00-21.00 på hverdage og 12.00-19.00 i weekenden. Du er også velkommen til at kontakte os via facebook.com/viaplaydanmark Vi ser frem til at høre fra dig.
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Strandlodsvej 30, 2300, København S, United States
- viaplay.dk
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Even as your last resort...you'll still be disappointed
As an British expat living in the Netherlands, I'm always keen to keep up to date with the Premier League. As a result I tried Viaplay to see if the coverage and platform was as bad as their reviews made out.
The basic streaming platform of Viaplay is not bad, it functions well.
The TV series selection in my opinion is good but limited, they do have series from the US and STARZ network. The movie selection is small and old. TV series and Movies stream well and in HD with good multi language subtitle support in many cases.
When it comes to the live sports streaming it really is a downward spiral of sadness.
I do not watch the F1 so have no feedback to give.
I do watch the Premier League coverage from Viaplay. Considering the huge licensing fees Viaplay will have had to pay for the Premier League rights along with what they charge their customers for access, what they provide in return is disappointing, negligent and unforgivable.
The streaming quality of most games is OK, but rarely is it really over 720 and never HD quality. With some of the games you wonder if you are watching a paid service or an illegal stream. I've had times where suddenly the sound disappears from all live games on the platform with no explanation, however audio from their tv/movie library remain. Games are also regularly lagging a few minutes behind the real games.
As a British expat I can deal with the Dutch commentary, although it would be nice if the commentators provided more in-depth stats within the games. The studio analysis could also do with some better discussion points.
If you missed a game, Viaplay have you covered with highlights from all games that they have rights for. You most definitely will be disappointed. The editing of these highlights are amateur at the very best. Regularly cutting in-between random points in the game. Sometimes you can watch 20 seconds of the first half and then 4 minutes of the second half. However the random points in which they cut through the highlights is bizarre, sometimes even cutting off commentary mid sentence. Ziggo Sports provide brilliant highlights coverage via Youtube for the residents of the Netherlands.
Very disappointed in this service
Very disappointed in this service, it’s frustrating to get into which is irritation. Now I am trying to watch a football game, I can hear the commentator and that’s it; no crowd, no stadium noise just the dull boring sterile sound of a man talking into a mic, whilst people pass a ball up and down. If I turn to a streaming service that only allows me to listen to the same game, they manage to broadcast the whole event. Ruined the game for me thanks.

Reply from Viaplay
Don't listen to the negative reviews!
I don't understand what people have against ViaPlay. I like the selection of media, both movies, series and sports. I especially like their sports section. The app and the website have improved greatly since it was first released so don't listen to the negative voices.

Reply from Viaplay
Best site to watch Premier league from.
I really love this site, I don't get why everyone is complaining.

Reply from Viaplay
Inaccessible
Very unfortunate how Viaplay monopolized the rights to the Premier League in the Netherlands. Ziggo made freely accessible summaries on YouTube but Viaplay took this away from the average football enthusiast by forcing to pay high prices.
We were watching F1
We were watching F1, cannot rewind, so now we are watching Discovery+, at least it is not so complicated. Viaplay sucks! I now understand why Viaplay has such a low rating. This is not what you expect when paying for a service.

Reply from Viaplay
Curate's egg
First the good: I am able to watch F1 in the Netherlands on Viaplay and there seem to be a large number of options (on board from different drivers, without commentary etc.). Maybe there are too many options, I never watch anything accept the main broadcast with normal commentary. I am not a native Dutch speaker so I can't really comment on the quality of commentary as some seem to be doing.
Now the not so good: The single worst thing is that if one selects "watch from the beginning" there is a flash of current position before it gets to the beginning. This often gives a momentary glimpse of the current situation of the race which is not what I want. I now know to close my eyes but it shouldn't be necessary. Secondly, it does not save the position of the stream if one stops watch, one starts again from the beginning. Thirdly, finding a programme is so difficult. There seems to be no logic to how things are presented. Finally, I can't login on my Android device and there is no message why, it just presents the same login screen repeatedly. I am an app developer and I wouldn't do this. As a post-script, I keep seeing adverts for the Kardashians which insults my intelligence but hey ho, they give us what we like apparently. That is an indictment if ever there was one...

Reply from Viaplay
Worst way to watch F1 ever
Worst way to watch F1 ever. Horrible experience. Horrible interface. Never buy this.

Reply from Viaplay
The quality for watching sports feels…
The quality for watching sports feels like 720p-480p when put on a highest quality setting on browser. Why not 1080p?

Reply from Viaplay
Horrible counter intuitive I terface
Is Viaplay aware that they have by far the worst app ever? I am not even talking about the quality of the footage, but about the interface. Horrible. Counter intuitive. PLEASE via play, hire some good designers, and start from crash.

Reply from Viaplay
Previously had ziggo which waS VEEL beter.
Previously had ziggo which was excellent. Tonight i watched for the
LAST a football match on viaplay. Absolute waste of time! Rebooting etc etc . No wat i am going to waste my time with viaplay anymore. I would rather do without english football than this ellende. Teletext is beter.
What a useless channel I was fine with…
What a useless channel I was fine with watching on canal+ now I can't watch any game via play cause the signal is bad, why move the premier League to this kurwa service.

Reply from Viaplay
Viaplay is I guess applying to play via…
Viaplay is I guess applying to play via another streaming service. This sucks so badly that you can't take it seriously

Reply from Viaplay
very good streaming website
very good streaming website and you can watch anything horror comedy reality anything your want to watch there is

Reply from Viaplay
Spend ur money on another streaming…
Spend ur money on another streaming site.
This is literally a scam, worst streamingsite ever.

Reply from Viaplay
Completely a joke
Completely a joke that they have limited the viewing for only EU even tho you have been paying for long periods of time and have address in Denmark just because you choose to go on vacation you suddenly loose the right for streaming and enjoying the content you are paying for
will not recommend this service and the customer service is not helpful on anyway possible so now I have to pay double money to be able to watch a sports event

Reply from Viaplay
Incredibly unreliable, lack of stability & Eng subtitles.
Incredibly unreliable stability. Despite Youtube, Netflix, Disneyplus, Crunchyroll, CuriosityStream, and various random third party streaming bootleg sites all stream at the same time, they're somehow still more stable than ViaPlay.
ViaPlay randomly refuses to buffer properly, often for hours or days at a time, despite the internet connection and router being fine on literally any other service. Not a single other service I've had in my life has had such regular and disruptive stablility issues.
In addition, there are plenty of people in the Northern EU market that would dramatically much more prefer English subs over Danish, or any of the other available languages. English subs are so easy to do, you could get it done for less than a smartphone's worth pr movie.
But instead they insist on poor stability with few options and not even that good of a price, ontop of quickly disappearing shows.
The selection tends to be decent though. Their movie series collections are nice.
No reaction via messenger
No reaction via messenger, until now i got one standard feedback on a mail of 2 months ago after 1 month.
Placed a messenger chat yesterday no reaction.
Cannot stream viaplay F1 in Switzerland while i could when it was on Ziggo, so the service is not the same as on ziggo,,,, ! Had to take a F1 TV subscription now, can i please send the bill to viaplay?

Reply from Viaplay
Viaplay sucks
Viaplay sucks. I think we all should get our money back. And there is no alternative to this extremely bad company 😠

Reply from Viaplay
Im not sharing my login
Im not sharing my login, however if I watch the streaming of F1 on my phone on my way back home and turn on the TV it will show that too many people are logged in at the moment and I can't watch it. Even when I turn my phone completely off. This is getting ridiculous I understand sharing paswords cuts into profits however atleast allow us to use 3 devices like phone laptop and tv. It's not like im sharing my pasword with a entire football team. This is already the second race im missing now. So after writing this review I'll cancel my subscribtion and buy F1 TV instead. Hopefully Ziggo will start streaming F1 again cause the image quality dropped back a couple decades and the pre-show, interviews and live commentary are the quality of a local tv station.

Reply from Viaplay
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