Viajemos.com - USA Reviews 

1,393
TrustScore 4.5 out of 5

4.7

SW 1st Avenue 3612, 33145 Miami, Florida, US


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Rated 5 out of 5 stars

Angelica Gutierrez was great…even though office was closed for calls I was able to get all me reservations modified and completed. She made sure there were no errors and was very professional. I’ll as... See more

Company replied

Rated 5 out of 5 stars

Andrea was very attentive, respectful and caring of my reservation. She is very patience with computer skills that was outstanding. Her name remind me of a very close person from a long time ago. I... See more

Company replied

Rated 5 out of 5 stars

This is the first time I am using your company; nonetheless, from the beginning, I was attended to by Ms. Angelica Usma who proved to me to be an exceptional Customer Representative. Her professional... See more

Company replied

Rated 5 out of 5 stars

Ms Collie was very helpful, very friendly and very professional. She assisted me with a cancellation and rebooking. The process was smooth, fast and hassle free.

Company replied


Company details

  1. Travel Agency

Information provided by various external sources

En Viajemos.com podrás encontrar precios altamente competitivos en hotelería y alquiler de autos con destino a Estados Unidos, Europa, Canadá, México y Brasil. Compara los precios de las mejores rentadoras de alquiler de autos y reconocidas a nivel mundial, seleciona el auto que más se ajuste a tus necesidades y reserva tu auto online en tres sencillos pasos ¡Descubre los privilegios que solo una agencia líder puede ofrecer! _________________________________________ In Viajemos.com you can find highly competitive prices in hotel and car rentals to the United States, Europe, Canada, Mexico, and Brazil. Compare the prices of the best, widely known car rental agencies, select the vehicle that better suits your needs, and reserve your vehicle online with three easy steps. Discover all the privileges that only a leading car rental agency can offer!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,393)

687 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Awesome attitude

24 June 2026
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Hi Lilia, your kind words made our day! 🚗🌎

We're thrilled to hear you received amazing customer service and experienced such a positive attitude.

Rated 5 out of 5 stars

Best service, best prices!

Easy read Online Access.
Overall Great Service
Truly appreciate the additional Add-ons like insurance and travel assistance.
Access to reliable rental companies.

22 June 2026
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Hi, thank you for your wonderful feedback!

We're delighted to know you enjoyed our rates, easy booking experience, and the added benefits such as insurance and travel assistance.

It's great to hear that our partnership with reliable rental companies helped make your experience even better. 🚘✨

Rated 5 out of 5 stars

Angelica Gutierrez was great…even…

Angelica Gutierrez was great…even though office was closed for calls I was able to get all me reservations modified and completed. She made sure there were no errors and was very professional. I’ll ask for her or my boys Juan and Javier next year when I book again or perhaps even before.

19 June 2026
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Hi, thank you for taking the time to share your experience. We're delighted to know that Angelica Gutierrez provided such attentive and professional assistance, ensuring all your reservation changes were completed correctly.

We'll be sure to share your kind words with Angelica, Juan, and Javier. It means a lot to know we've earned your trust, and we look forward to helping you with many more trips in the future. 💚🌴

Rated 5 out of 5 stars

Beter Car Rental

The better car rental
Excelent services

16 June 2026
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Hello Miguel, we’re delighted to hear that you had such a positive experience. Feedback like yours motivates us to continue delivering excellent service and striving every day to exceed our customers’ expectations. 🚗✨


We look forward to being part of your next adventure!

Rated 1 out of 5 stars

I booked for Ford Focus at Budget but…

I booked for Ford Focus at Budget but someone had me as a Colombian license. I could not pick up the car.I called Viajemos only to have a machine to deal wit that said the reservation was not valid. I lost my money, beware will this company, a scam.

18 May 2026
Unprompted review
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Hello Hector, we’re very sorry to hear about the issues you faced with your reservation and understand how frustrating it must have been not to pick up the car. 😔

We will contact you directly to review your case and provide the proper assistance to resolve this situation. 🚘📄

Rated 5 out of 5 stars

Service & Price

28 April 2026
Viajemos.com - USA logo

Reply from Viajemos.com - USA

¡Hola!

Gracias por tu comentario. Nos alegra saber que tanto el servicio como los precios fueron de tu agrado. ¡Siempre estamos aquí para ofrecerte lo mejor! ✈️🚗

Rated 5 out of 5 stars
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Hello Ricky,

We’re glad to know you found the information helpful and the benefits valuable. We always aim to provide clear details and great options to make your reservation easier. 📘🚗

We’ll be happy to assist you again whenever you need support for your next trip. 🌍✨

Rated 5 out of 5 stars

Daysi Acosta is amazing

Daysi Acosta is amazing, she made everything easy for me. Thanks.

8 April 2026
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Hello Carmen,

We’re so glad to hear that Daysi Acosta made the process easy for you and provided amazing support. Her dedication to helping is exactly what we aim for in every experience. 🚗🌟

Rated 5 out of 5 stars

Car rental

Más. Laura Duran was very diligent and help me all the time with my car rental. Thank You very much Laura.

24 March 2026
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Thank you very much for your kind words, Laura! 🌟

We’re glad to know that Laura Duran was diligent and supported you throughout the entire car rental process. Providing constant guidance and reliable assistance is always our priority 🚗🤝

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Viajemos. The service was very professional from start to finish. The staff Javier Calderon was attentive, helpful, and made the entire process smooth and stress-free. Everything was handled with care and efficiency. I highly recommended them for their outstanding service and professionalism.

18 February 2026
Unprompted review
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Hi, Kevin! 🌟

Thank you for such a detailed and thoughtful review. We’re truly pleased to know your experience with Viajemos was professional from beginning to end. It’s wonderful to hear that Javier Calderón made the process smooth, attentive, and stress-free for you.

Your recommendation means a great deal to us, and we look forward to assisting you again on your future travels. 🚗

Rated 5 out of 5 stars

Javier Valdron has a one of the best…

Javier Valdron has a one of the best agents working with Viajemos. He is very patient and ensures that everything is correct before he ends the call. Great agent

14 November 2025
Unprompted review
Viajemos.com - USA logo

Reply from Viajemos.com - USA

¡Hi Lucius!
Thank you for highlighting Javier’s great work — his patience and attention to detail truly stand out 🙌✨ We appreciate your trust!

Rated 5 out of 5 stars

Assistance provided by Claudia Munoz…

Assistance provided by Claudia Munoz was Excellent. Responses could be a little faster.

23 October 2025
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Thank you, Krishna!

We’re glad to know Claudia provided excellent assistance. We appreciate your feedback about response time — it helps us keep improving to serve you even better next time. 🚗✨

Rated 5 out of 5 stars

Nadeska is amazing

Nadeska is amazing. She is very attentive and very helpful. She never stopped helping me.

28 February 2024
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Michael,

We’re glad to hear that our professional, Nadeska Brito, efficiently solved your request and provided you with excellent assistance! It’s very important for us that every process you experience with us is satisfactory. With you in mind, we offer 24/7 assistance.

Thank you for choosing Viajemos.com, have a wonderful day!

Rated 5 out of 5 stars

Excellent service and very helpful

Excellent service and very helpful. Thank you very much Vanessa Ramirez for your excellent service and patience

26 October 2023
Unprompted review
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Oscar,

We’re glad to hear that our professional, Vanessa Ramirez, efficiently solved your request and provided you with excellent assistance! It’s very important for us that every process you experience with us is satisfactory. With you in mind, we offer 24/7 assistance.

Thank you for choosing Viajemos.com, have a great day!

Rated 5 out of 5 stars

Great customer service from Ms Collie

Ms Collie was very helpful, very friendly and very professional. She assisted me with a cancellation and rebooking. The process was smooth, fast and hassle free.

6 June 2023
Unprompted review
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear,

We are happy to hear that you enjoyed our online assistance! Please remember that we are available 24/7 for anything you need.

Thank you for choosing Viajemos.com, have a great day!

Rated 5 out of 5 stars

Happy to hear about your company

This is the first time I am using your company; nonetheless, from the beginning, I was attended to by Ms. Angelica Usma who proved to me to be an exceptional Customer Representative. Her professional attitude invited me to continue with my quest to rent a car from your company. I hope to have made the right choice.

7 December 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Roberto,

It is very kind of you to know that the recommendations and suggestions provided by Angelica Usma so that you did not cancel your reservation, have allowed you to feel more confident at the time of booking.

¡Thank you very much for choosing Viajemos.com, great day!

Rated 5 out of 5 stars

Andrea was very attentive, respectful, professional. She has an awesome persona.

Andrea was very attentive, respectful and caring of my reservation. She is very patience with computer skills that was outstanding. Her name remind me of a very close person from a long time ago. I will relied on Viajemos.com on my future travel needs. The agency needs more people like her.
787-413-8815
Thank you very much,,,
Thank You Andrea

15 December 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Felipe,

In advance, we deeply appreciate your confidence in us, it is a pleasure to know that our consultant Andrea Rodriguez gave you the best assistance to solve your needs. For us the satisfaction of our customers is paramount.

Thank you for choosing Viajemos.com, have a nice day!

Rated 5 out of 5 stars

Good experience

27 November 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Edward,

It was a pleasure for us to help you with your request, for us the most important thing will always be your confidence in our services. We hope to count on you in your future reservations, in case you need something again, do not hesitate to contact us.

Thank you for choosing Viajemos.com, happy day!

Rated 5 out of 5 stars

I'm always very satisfied

I'm always very satisfied. Very good prices

19 November 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Horst,

We appreciate you taking the time to share your experience. It is very important for us to know that you were satisfied with our service and the prices we offer you. Remember that we will always be willing to help you with whatever you need.

Thank you for choosing Miles Car Rental, I hope you have a happy day!

Rated 5 out of 5 stars

This company is outstanding I have used…

This company is outstanding I have used them before and very please thanks

8 November 2022
Viajemos.com - USA logo

Reply from Viajemos.com - USA

Dear Robin,

We are grateful to you for your loyalty during these last years and we love to know that you enjoy our service, remember that we will always be ready for whatever you need.

Thank you for choosing Viajemos.com, have a nice day!

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