Viaggiare Rent - Bari Aeroporto Reviews 

I didn't have such a splash when I rented a car in the USA.They return the deposit when they think of it, and take it immediately

Terri was very kind, the service was professional and the car was also very good. We dropped by without a prior reservation and they accommodated us immediately.

Everything worked well.
Employers very nice, got me a good safe and spacious car. Shoutout to Flavia, very professional and fast worker!
I didn't have any accident issues that could promote disputes but nevertheless, the company worked 100%.

All very good and very professional.
We received a new and reliable car.

Terry was fantastic! Will use again 👍🏻

I wish we could provide Viaggiare Rent- Bari with a zero rating. Avoid as far as possible. Rude staff.

I had great time in Bari thanks to ‘Viaggiarerent’and staff member Tery. She has been so kind not only before renting a car but also when returning it. Even though we could not speak Italian, she tried to explain to us the regulations / things we need to know thoroughly by english. Thank you very much for such kindness Tery.

It was fast no problem
Terry was very professional and fast.

Very good service, we got a brand new car and they were very friendly

Perfect staff support,special thanks to Terry

terry is kind to help to return the car. I will use it again when I come back Italy

booked and prepaid a rental car in Bari through Discover Cars for approximately €150.

When I arrived at the rental desk of Viaggiare, I was informed that my Revolut Ultra debit card could not be used for the security deposit. The only alternative offered was to purchase additional insurance from the rental company for €177 — more than the cost of the rental itself.

As I had already travelled to Bari and had a prepaid reservation, I felt I had no realistic option but to pay the additional charge if I wanted to receive the vehicle.

The company later pointed to its terms and conditions, stating that customers using a debit card must purchase one of their additional coverage packages. While this may be contractually permitted, the customer experience was extremely disappointing. An unexpected mandatory charge exceeding the rental price, presented only at pickup, is not something I consider transparent or customer-friendly.

The car itself was fine, but the rental process left a very negative impression. I would strongly advise future customers to carefully check the payment card requirements and potential additional charges before booking.

Terry provides the car & supported us nicely. The car was fine and we didn't have any issues.

Everything is fine :)

Friendly staff, perfect car!

Very bad experience. We had already paid for the car online. The reservation was made in my wife's name, but nowhere was it clearly stated that only the person named on the reservation could pick up and drive the car.
We arrived at 10:30 PM with our 4-year-old child, and they refused to give us the car. The employee was very rude, unhelpful, and showed no understanding of our situation.
Because of this, we were left without a car late at night and had to find another solution with a small child. This is unacceptable customer service. I would not recommend this car rental company.

Very good car and service. Titti was of great help . Thank you