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VFS GLOBAL SERVICES PRIVATE LIMITED Reviews 

8,387
•
TrustScore 5 out of 5

4.8

Visa Consultant
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See what reviewers are saying

Rated 4 out of 5 stars

I came to apply OCI farhat the admin staff was very friendly did manage to help me in sorting out all documents very well impressed with customer sercvice apart from admins charges from VFS for text a... See more

Rated 5 out of 5 stars

UK CHENNAI ODMV MS SNEKA AND MR GOKUL (14/10/2025) @tuticorin The services offered has been exemplary and the procedures were well organised and the process was completed smoothly. The staff, Ms... See more

Rated 5 out of 5 stars

Thalapathi & Kesavan uk Chennai odmv It has been an exciting new experience. They came half an hour early and gave excellent service. Very honest and humble approach Appreciated

Rated 5 out of 5 stars

Uk Chennai ODMV Mr Thalapathi & Kesavan Reached 20 minutes before the scheduled time which was efficient and much appreciated. Mr. Thalapathi and Mr. Kesavan were both professional, patient and help... See more

Company details

  1. Visa Consultant
  2. also in
  3. Visa and Passport Office

Information provided by various external sources

The home of VFS Global, partnering the UK government to provide visa and immigration services.

Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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No history of asking for reviews

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4.8

All reviews

(8,387)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Impossible to book an appointment

Impossible to book an appointment as there are either no appointments or the website is not functioning.
I've been trying regularly over the past 3 months and have found no available appointments.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

UK CHENNAI ODMV MS SNEKA

UK CHENNAI ODMV MS SNEKA, MR GOKUL, MR YUVARAJ AND MS LAVANYA

Gokul and Sneka arrived on time and setup everything, were very professional in their actions and demeanor while making the applicant (my mother) comfortable with the whole process.

Thank you for the help in getting the biometrics for the visa application.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

UK ODMV CHENNAI

UK ODMV CHENNAI
MR ROBIN AND MR GOKUL

Applicationcompleted on time ...
very smooth process..
Professional staffs...
Well Explained and done it ...

9 April 2025
Unprompted review
Rated 1 out of 5 stars

Frustrated by a Broken Booking Experience

I appreciate the convenience VFS Global aims to provide; however, my recent experience booking a UK visa appointment in Saint-Petersburg, Russia, has been quite disappointing due to significant website issues. In mid-March, the booking site was unavailable for about 1.5 weeks, which left me unable to check available appointments. Although this initial issue appears to have been resolved and appointments are now visible, new problems have emerged.

When I attempted to finalize my booking by selecting a desired date, time, and service—specifically, the self-upload document option—the site crashed and displayed a generic “under maintenance” message. I tried choosing different slots several times, but consistently encountered the same issue. Furthermore, after multiple attempts, I experienced a login error where my previously verified reference number was not recognized, which is both frustrating and confusing.

At the time of writing, even though I can log in, choosing the visa center location causes the site to crash again with an error related to booking service outages. This ongoing unreliability is concerning, especially considering the number of countries partnered with VFS Global. Additionally, customer support has not met expectations; my emails have gone unanswered for weeks, and the responses on social media (such as generic suggestions to “clear the cache and cookies”) do little to address the actual problems with the website.

I hope VFS Global takes this feedback seriously and works to improve their website’s stability and the effectiveness of their support services. A more reliable online experience and prompt, tailored customer support would greatly enhance the overall service quality.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Chennai UK ODMV

Chennai UK ODMV
Mr.Arun and Mrs.Pavithra
The process made very easy for us. The team was very professional and made the process faster. Thankyou.

5 April 2025
Unprompted review

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