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Veteran Debt Assistance Reviews 

1,498
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 699 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and supportive. Many people appreciated the excellent customer service, noting that representatives were patient, caring, and provided clear explanations, ensuring a comfortable understanding of the process. The overall service and user experience were described as easy, streamlined, and efficient, giving customers a renewed sense of hope and control over their financial situations. Reviewers frequently highlighted the quick response times and consistent, professional communication, fostering a high level of trust and satisfaction with the assistance received.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, thorough, and... See more

Customer service

Clients share positive opinions on customer service, often highlighting the helpfulness and professionalism... See more

Service

Reviewers highlight positive aspects of service, noting that staff are very helpful, thorough, and... See more

User experience

Users describe positive interactions with the user experience, with many finding the onboarding process... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determinati... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about... See more

Company replied

Rated 5 out of 5 stars

Thomas Auerbach made it an excellent experience. He went above and beyond for me. He explained the program thoroughly and empathetically listened to me. Then I spoke with Danika who did my onb... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,498)

638 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Haven't had a chance to comment

Haven't had a chance to comment, just got on the program. Don't really know what to expect. Maybe after six months I will have a thing or two to say.

1 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Wilbert,

Thank you for taking the time to leave a review! We’re glad to have you on board and appreciate your honest feedback. As you continue with the process, please don’t hesitate to reach out if you have any questions or need assistance. we’re here to support you every step of the way. You can always reach us at help@veterandebtassistance.org.

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Everything was so easy and friendly

Everything was so easy and friendly. The process was very professionally done and with no judgment from Malcolm.

2 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Charlie,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

They took the time to help me and…

They took the time to help me and explain how it works

31 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
We're delighted to hear that our team took time to thoroughly explain our process and provide you with a financial plan that best suits your needs. If you ever have any questions, we're just a phone call away.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The customer rep was very patient and…

The customer rep was very patient and listened to my situation . He was very welcoming and empathetic.

1 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Blair,
Thank you for your review! It is a pleasure to help veterans like you every day and we're delighted that you now have a plan to take control of your finances. If you ever have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

We did not know who to turn to because…

We did not know who to turn to because of the situation we fell into but veteran dept assistance took use to a manageable place we did not know about ...Thank you.

28 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Professional

Mr. John Kurtin was very helpful and knowledgeable about the program and how things work. He made me feel real comfortable.

30 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi James,
Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Gregg,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 1 out of 5 stars

When this service gave me an estimate

When this service gave me an estimate, they only used my credit card debt, which is one-sixth of my debt. They are no different than any other spam caller/mailer for debt relief out there

29 May 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Rick,
We would like the opportunity to address your concerns directly. Please don’t hesitate to contact us at help@veterandebtassistance.org so we can better understand your experience and work toward a resolution. Your feedback is truly valuable to us, and we are committed to ensuring that every client feels comfortable and supported when working with our team.
Sincerely,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Advancing to reach higher goals

I seen and found out your company was exactly what I was looking for and needed

29 May 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Demetrius,
Thank you for sharing your experience with us. Our goal is to provide supportive and clear guidance, and we're delighted you had such a positive outcome with our team.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great experience

This company was informative, knowledgeable, and good at getting me to understand how the system works.

29 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful

28 May 2026
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Reply from Veteran Debt Assistance

Hi Brian,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very thorough description of your…

Very thorough description of your programs, many option to benefit me. Gave me easy goals to achieve with the program

27 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Keith,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The process went more smoothly than I…

The process went more smoothly than I expected. I was spoken to not at, never judged about the mistakes I’ve made, and made to feel welcome to the experience. Highly recommend them.

26 May 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Elizabeth,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

To date...

So far, and it is still far too early to tell or evaluate anything. Time will tell as the consolidation results kick in.
Everyone I spoke with were very knowledgeable and helpful and continually available for any questions. Whether now, at the very beginning or the future. Easy to contact for anything. The initial process was overwhelming but totally explained.

24 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Peter,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

A plan to get out of debt in a shorter…

A plan to get out of debt in a shorter amount of time.
Answered all our questions.

25 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Stephen,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Extremely professional

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about the process, something that was missing from the others. I feel that I have finally made the right choice. Oh, by the way, their reps have worked for them for several years and are patient, sincere, and return your calls quickly.

26 May 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Donna,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The agent was very patient

The agent was very patient, as I was not as quick as he was in scrolling the agreement on my phone. I'm a little slow trying to get where I needed to go in the 32 page agreement. I'm 73 and not as quick as I used to be while I was still working.

26 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Laura,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great help

Great help during the whole process

26 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi John,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Candace Johnson listened

Candace Johnson listened, even though I talked to much, but understood my issues and concerns.
Thank you

24 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Sherry,

Thank you for the review! We’re happy that Candace could make the process clear and helpful for you. She truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Comforting Call

I was apprehensive about talking with anyone about our debt. I was impressed with the representative who did not judge us but made me feel comfortable. He spend a long time with us and got us to a place where we can see the light at the end of the tunnel. It was a great decision to call.

26 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Brian,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

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