VERVE Fitness Reviews 

3,126
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team is extremely helpful, highly knowledgeable, and always ready to go the extra mile to provide outstanding support during purchases. People also love the gym gear, noting that the commercial products are heavy duty, solid, and look amazing in their workout spaces. Some reviewers were not happy with minor product details, mentioning specific issues like fitting machine feet, dealing with excess packaging materials, or noticing rough surfaces. A few individuals also experienced challenges regarding overall product stability, receiving faulty items, or encountering poor customer service experiences.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable about their products.... See more

Product

People report positive experiences with product, highlighting top-notch quality and great value for money... See more

Customer service

Clients share positive opinions on customer service, consistently praising the helpful, prompt, and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt communication and helpful... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are sturdy and well-designed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cameron took my messaging late in the evening to help me sort out the best bundle for my gym and had no hesitation in swapping items in and out and advising on what was entry, mid and top level... See more

Company replied

Rated 5 out of 5 stars

The commercial half rack is next level. It's well grounded, extremely sturdy and stands stately awaiting abuse. I've wanted this for years and finally had the funds to purchase it along with the... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, great kettlebell. The only thing I'd recommend is a light sanding around the paint stripes to remove the small ridge as well as a light sand overall, I noticed a tiny sharp point on th... See more

Company replied

Rated 5 out of 5 stars

I purchased the Tori rack with weights included some accessories. Peter was excellent with his customer service and communication. The website is informative.and visually appealing with great vide... See more

Company replied


Company details

  1. #3 of 14 best companies in Fitness Equipment Store
  2. #3 of 9 best companies in Fitness Equipment Wholesaler
  3. #4 of 11 best companies in Sporting Goods Store

About VERVE Fitness

Written by the company

We are not an ordinary company. We believe in making a real lasting difference.

We are a brand run by athletes, designing premium fitness equipment tested by athletes to help athletes perform at their best. 

Every person at VERVE has a passion for fitness and works out regularly. We strive to live by the VERVE Values and we love making our customers happy.

Our customers returning to buy from us again and again is the reason we are privileged to come to a job we love every day.

You are welcome to visit our new showroom at 4 Dalton Street, Upper Coomera, QLD, 4209 or phone us on 1300 1947 48 and see for yourself why we are Australia's #1 Fitness Equipment Brand.

Why Shop with VERVE?

PREMIUM PRODUCT QUALITY
We know quality is crucial to you and we only put our name on quality equipment.

OUTSTANDING CUSTOMER SERVICE
We are here to serve and aim to provide you with outstanding customer service. Our response time on messenger is usually less and 15 minutes and response quickly to emails on team@vervefitness.com.au Check out some of our customer reviews.

FAST DELIVERY AUSTRALIA WIDE
We hold our own stock in our own large warehouse. For in stock items we aim to dispatch orders received before 12pm (QLD) on the same day.

14 DAY MONEY BACK GUARANTEE
We want you to be delighted with your purchase from VERVE and offer you a 14 day money back guarantee. See here for further details.

INTEREST FREE FINANCE
Click here to see our financing options

INSTALLATION SERVICE AVAILABLE
We can arrange your installation. Let us know what you need.

FREE 3D GYM DESIGN & PLANNING
Need helping planning your gym? We're here to help you. Call us on 1300 1947 48
or email team@vervefitness.com.au with details on what you're looking for and we'll  create a free 3D Gym Plan for you.

We know that there are many other good suppliers where you can find fitness equipment. With this in mind, we constantly strive to offer you the best equipment, value and service available to help you and your fitness goals. We can supply throughout Europe or Worldwide and we are thankful each and every time you trust us with your business.

In your service,

Team VERVE

CHECK OUT OUR TEAM

 Our Role is to Serve our Customers

Our Promise

Same Day Dispatch!

Same Day Dispatch!
SAME DAY DISPATCH ON ORDERS BEFORE 12PM | 14 DAY MONEY BACK PROMISE | BUY NOW, PAY LATER & FINANCING OPTIONS

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,126)

179 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a barbell as a gift

I ordered a barbell as a gift. Easy website to navigate, no fuss, delivered quickly. Left in safe place.

2 November 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thanks for the review Karen! Awesome to hear the barbell gift arrived quickly and without any hassle. Glad the whole process was smooth for you. Appreciate the support!

Rated 5 out of 5 stars

Always responsive and willing to help…

Always responsive and willing to help no matter what your budget!

5 November 2025
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Reply from VERVE Fitness

Thanks for the awesome review Ric! Great to hear you’ve had a good experience with the team, we’re always here to help. Appreciate the support!

Rated 5 out of 5 stars

Blair and Seb sorted me out

Blair and Seb sorted me out, was happy with the process, thanks gents

2 November 2025
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Reply from VERVE Fitness

Thanks for the review Dan! Awesome to hear Blair and Seb looked after you, the boys will be pumped to hear the shoutout. Appreciate you choosing VERVE!

Rated 5 out of 5 stars

Amazing product

Amazing product

1 November 2025
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Reply from VERVE Fitness

Thanks for the review Trisha! Great to hear you’re loving the product, really appreciate the support.

Rated 5 out of 5 stars

Gym gear

Excellent quality equipment

31 October 2025
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Reply from VERVE Fitness

Thanks for the 5 stars Scott! Stoked to hear you’re happy with the quality of the gear. Appreciate the support!

Rated 5 out of 5 stars
VERVE Fitness logo

Reply from VERVE Fitness

Thanks for the review! Great to hear Peter took good care of you, we’ll pass it on to him. Appreciate the support!

Rated 5 out of 5 stars

Great quality gear

Great quality gear, great range of products

31 October 2025
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Reply from VERVE Fitness

Thanks for the review George! Really glad to hear you’re loving the quality and the range, appreciate the support.

Rated 5 out of 5 stars
VERVE Fitness logo

Reply from VERVE Fitness

Thanks so much for your 5-star review Norval! We’re thrilled to hear you’re happy with both our products and your experience with the VERVE team. Your support means a lot to us!

Rated 5 out of 5 stars

Customer service :)

I had items in my cart and was having a think over completing my purchase…The free shipping offer to complete my purchase was a winner. Great customer service

20 October 2025
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Reply from VERVE Fitness

Thanks so much for your feedback Laura! We're glad the free shipping offer helped seal the deal and even happier you had a great experience with our customer service. Enjoy your new gear!

Rated 5 out of 5 stars

Verve is worth it

They are very easy to deal with and quite flexible. So far I've bought the Zen Power Rack, the Commercial Rower, and the Air Bike. The quality of these items is great, and they are all worth the price. The Rower is almost identical to the Concept 2 Rower ( just not as expensive). The Air Bike is almost a replica of the Rogue Echo Bike (again, just not as expensive). I will definitely buy more things from them as I need them.

9 October 2025
VERVE Fitness logo

Reply from VERVE Fitness

We really appreciate your detailed review Craig, it means a lot! Great to hear you’re loving your Zen Power Rack, Rower, and Air Bike. We work hard to deliver premium quality at the right price so your feedback is spot on. Thanks for being part of the VERVE community!

Rated 5 out of 5 stars

Great investment for leg therapy

As a long distance runner my legs get tired, so after using the Recovery boots, on a trial, the legs felt fresh. It was so good, I just ordered my own boots.

17 October 2025
VERVE Fitness logo

Reply from VERVE Fitness

Awesome to hear the recovery boots are helping your post-run recovery! Thanks for sharing your experience Richard.

Rated 5 out of 5 stars

excellent service from Tim

Tim gave excellent service for the Tori set up i purchased and alot of knowledge. Grateful.

13 October 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thanks so much for the shout-out to Tim! We’ll be sure to pass on your kind words, he’ll really appreciate it. Great to hear your Tori setup is going strong!

Rated 5 out of 5 stars

Seb was very responsive and easy to…

Seb was very responsive and easy to deal with. Great value, quality product.

11 October 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thanks for the great feedback Ian! Seb will be stoked to hear this. We’re so glad you’re happy with both the service and your new gear!

Rated 5 out of 5 stars

Fantastic training equipment

Great communication and easy to navigate website

10 October 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thank you for the kind words Estelle! We’re glad the process was smooth and you’re happy with the gear. Enjoy your training!

Rated 5 out of 5 stars

Verve are a great company for all…

Verve are a great company for all things fitness. I am a consistent return customer, whenever I need to add to my personal training studio, I always get onto Verve’s website to select what I need because I know they have everything.
Customer service is high level as well. Highly recommend

8 October 2025
VERVE Fitness logo

Reply from VERVE Fitness

We’re so grateful for your ongoing support Kerrie! It’s awesome to hear we’re your go-to for your studio needs. Thanks for trusting VERVE, we truly appreciate it.

Rated 5 out of 5 stars

Prompt and professional service

Prompt and professional service. Seb followed up any questions we had and actioned them quickly. He also took the time to check in to ensure we were happy with everything or needed any additional support.

8 October 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thank you for the kind review Michelle! Seb always goes the extra mile, and we’re glad his follow-up made the difference. Appreciate you choosing VERVE!

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