Verve Mastercard® Reviews 9,594

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,312 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and polite demeanor, often highlighting their patience and ability to resolve issues efficiently. Many people found the customer service to be exceptional, appreciating the clear answers and quick response times. The service provided is frequently described as excellent, with consumers noting the ease and effectiveness of their interactions. However, some customers also noted issues with payment options, specifically the lack of a debit card payment option on the website and the associated convenience fee for phone payments. A few other people also felt that the customer service was difficult to understand due to accents or that the card itself was not accepted at various locations.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents as helpful,... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism, efficiency, and... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers praise the ease of making payments... See more

Response time

People report positive experiences with response time. Many customers highlight the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called to request the 2 payment methods saved in my account to removed because ACH payments take too long to be posted and DO NOT show real time balance. This is very annoying. I prefer to pay by de... See more

Company replied

Rated 5 out of 5 stars

I called Verve credit to set up automatic payment for my account and connected with a young man by the name of PEDRO #404960. The experience i had with this guy was truly a blessing. So what im sayi... See more

Rated 5 out of 5 stars

I had a great experience, I was contacted on 5/9/26 with a reminder about my upcoming payment due date. My payment was already mailed, but was not yet received. As a result, I decided th make a phone... See more

Company replied

Rated 5 out of 5 stars

Representative was able to collect payment without charging a$5.00 fee. I was under the impression that if I call, I was going to the automotive system where I could pay for free. She was helpful expl... See more


Company details

  1. Non-Bank Financial Service

About Verve Mastercard®

Information provided by various external sources

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.

A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Kindl

Nice person to have a good conversation 2

8 May 2026
Verve Mastercard® logo

Reply from Verve Mastercard®

Thank you! It was our pleasure.

Rated 4 out of 5 stars

Paid it off, but realized we still need it!

We recently paid off our Verve Mastercard in full and decided to cancel the account. However, we quickly realized that we actually still need it! It was a reliable card that served our needs well, so we are planning to come back and get it set up again on 5/12. Overall, we had a good experience with them, which is exactly why we're returning as customers.

8 May 2026
Rated 5 out of 5 stars

Happy

Perfect customer service

8 May 2026
Verve Mastercard® logo

Reply from Verve Mastercard®

Thank you! It was our pleasure.

Rated 5 out of 5 stars

Helped build my credit score back up

Helped build my credit score back up. Easy payments and awarded you for paying more

8 May 2026
Verve Mastercard® logo

Reply from Verve Mastercard®

Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!

Rated 5 out of 5 stars

Great customer service

Great customer service, fast and easy!

8 May 2026
Verve Mastercard® logo

Reply from Verve Mastercard®

Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!

Rated 5 out of 5 stars

Great service

Great service

8 May 2026
Verve Mastercard® logo

Reply from Verve Mastercard®

Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!

Rated 5 out of 5 stars

Extremely polite and helpful

Extremely polite and helpful.
Thank you so much

7 May 2026
Verve Mastercard® logo

Reply from Verve Mastercard®

Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!

Rated 5 out of 5 stars

Because you guys where there when I…

Because you guys where there when I really needed you to help me out, verve you guys are the best, very much appreciated, I got to put A C in my car, do you guys really know how hot it gets here in Arizona, it gets hot, so again I really appreciate you Verve Thanks so much appreciated it sincerely Steve R Espinoza, have a blessed day Amen

3 May 2026

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