Bought a new VW T-Roc, from Skipton VW ( Vertu). Excellent purchase experience, no pressure, no swerved balls, just straight forward discussions throughout. Sarah, the sales exec. is first class and a... See more
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Location
Switch locationSkipton Road, Crosshills, BD20 7DS Keighley, West Yorkshire, GB
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Buying my used approved car from Volkswagen Cross Hills was an amazing experience. The staff was friendly, the car looked brand new, and the buying process was quick and easy. I got a great warranty... See more
Company replied
Yesterday we took collection of our ‘new’ car at Vertu, Volkswagen Skipton. From start to completion we were provided with excellent customer service by a young, but very knowledgeable, lady called M... See more
Company replied
From the moment I walked in I welcomed warmly and politely. A staff member found me Dino the sales advisor who was very professional from the moment we meet getting myself and wife a glass of water si... See more
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Company details
About Vertu Motors - Volkswagen Skipton
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Skipton Road, Crosshills, BD20 7DS, Keighley, West Yorkshire, United Kingdom
- 0344 659 8180
4.7
Excellent
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tried to buy vw id 3 seen on auto…
Tried to buy vw id 3 seen on auto trader at 24k told that price was not Inc vat which is strange on a car and not van. So got 2 mates to phone about same car and they both got told that the price is 24k and no vat. Straight after I phoned again to try to buy but as soon as they heard that I had a foreign surname the car needed vat added again. My 2 mates had English surnames. I strongly suspect that if you have a foreign surname you will be treated with rascism
27 April 2023
Unprompted review
Reply from Vertu Motors - Volkswagen Skipton
Good morning, thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details to digitalcustomerexperience@vertumotors.com, quoting ref TPVSDS2804 - Thank you, Trish.
Buyer beware…
Having purchased cars ranging from £1,000 to £100,000 I must say this is the worst dealership I have ever dealt with. Very helpful leading up to a sale, but thereafter not remotely interested. Had an issue with a vehicle to the extent that I wished to reject it upon delivery (concerns also shared by the independent delivery company) and various promises to resolve the issues were made but never materialised. Eventually, Emails and phone calls never returned. Buyer beware.
31 July 2022
Unprompted review
Reply from Vertu Motors - Volkswagen Skipton
Good evening. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details to digitalcustomerexperience@vertumotors.com - Quoting reference TPCWVV012122 Thank you, Selina.
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