Vertu Motors - Vauxhall Durham Reviews 

61
TrustScore 4.5 out of 5

4.7

Abbey Road, Pity Me, DH1 5DQ Durham, County Durham, GB


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Rated 5 out of 5 stars

Shaun and George at Durham branch where absolutely fantastic. Switched me to a better car and quickly knowing I needed it for my daughter and work. Also at the best price possible which I appreciate.... See more

Company replied

Rated 5 out of 5 stars

Vertu Durham We've been loyal customers for 28 years and always get great service. Gary Hann was great as usual, keeping us up to date with progress of our ne.lw Grandland electric. Happy customers.

Company replied

Rated 5 out of 5 stars

Alot of help on getting the write car staff was amazing going back and forth till I agreed on the best one must appreciated

Company replied

Rated 5 out of 5 stars

I bought my Seat Arona from Vertu Vauxhall in Durham. The staff were very helpful and answered any questions I had with regard to the car. Their detailer also sorted an issue which I’d found on one o... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Vauxhall Durham

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Abbey Road, Pity Me, DH1 5DQ, Durham, County Durham, United Kingdom

  • 0344 659 6922

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(61)

13,357 reviews in the last 12 months

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Rated 5 out of 5 stars

Martin was very friendly and helpful…

Martin was very friendly and helpful during our first visit to the showroom. On our follow-up visit, we were fortunate enough to meet him again and placed an order for a new Mokka. It was a pleasure to meet him and bring the matter to a swift conclusion. We would have no hesitaton in recommending the dealership.

1 September 2025
Unprompted review
Vertu Motors  - Vauxhall Durham logo

Reply from Vertu Motors - Vauxhall Durham

Good afternoon James. Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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