I had a very positive experience overall. The whole car buying process was quick and straightforward. Emails were answered promptly, and Rory, my sales advisor, was very helpful and quick to respond t... See more
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We were not put under any pressure and the whole experience was very pleasant. We left the showroom without buying a car but returned the next morning after due consideration of the deal on offer. A... See more
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We had a very good experience here buying our new car. The process was smooth and the salesperson, Sharon, was helpful, personable and not at all pushy. She made her recommendations, but did not pre... See more
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Matthew was extremely helpful and considerate of our needs. He made sure that everything was explained in as much detail as we felt was necessary
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Company details
About Vertu Motors - Hyundai Exeter
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Trusham Road 15, Marsh Barton, EX2 8QQ, Exeter, Devon, United Kingdom
- 0344 659 0588
4.8
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Quick and smooth car buying experience
I had a very positive experience overall. The whole car buying process was quick and straightforward. Emails were answered promptly, and Rory, my sales advisor, was very helpful and quick to respond to my questions and take action when needed. I’m very happy with the service I received.
1 August 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Orhan,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you had such a positive experience with Hyundai Exeter.
It’s wonderful to know that the car buying process was quick, straightforward, and hassle-free. We understand how important clear and timely communication is, so we’re especially pleased that your emails were answered promptly and that Rory was on hand to respond to your questions and take action whenever needed.
Your kind comments about Rory’s helpfulness and responsiveness will mean a great deal to him, and we’ll be sure to pass your feedback on.
Thank you again for choosing Hyundai Exeter. We’re thrilled that you’re so happy with the service you received and wish you many happy miles in your new car.
Kind regards,
Liza.
Great service
Matthew was extremely helpful and considerate of our needs. He made sure that everything was explained in as much detail as we felt was necessary
31 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your wonderful feedback.
We’re delighted to hear that Matthew was so helpful and considerate of your needs throughout the process. It’s great to know that he took the time to explain everything clearly and in as much detail as you needed, ensuring you felt comfortable and fully informed every step of the way.
I’ll be sure to pass on your kind words to Matthew.
Kind regards,
Matthew
Connor and Peter guided us through the…
Connor and Peter guided us through the process of buying our new car. Everything was explained and questions answered knowledgeably, thank you.
25 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your kind feedback. We're pleased to hear that Connor and Peter made the car-buying process clear and straightforward, answering your questions along the way. We'll be sure to pass on your comments to them.
Many thanks,
Chloe
Presentation of the car was excellent…
Presentation of the car was excellent and exceeded expectations. The staff were welcoming helpful and attentive.
24 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your wonderful review.
We are delighted to hear that the presentation of your car exceeded your expectations. It's fantastic to know that our team made you feel welcome and provided helpful, attentive service throughout your experience.
Providing a professional, friendly, and hassle-free experience is exactly what we strive for, so we truly appreciate your kind feedback.
Kind regards,
Keith
I highly recommend Andy Hallums of…
I highly recommend Andy Hallums of Hyundai Vertu Exeter, for his exceptional service. His approach was very friendly, and made my wife and I feel very comfortable in the adventure we were about to embark on.
Andy made the whole experience seamless and enjoyable, thanks to his openness, knowledge and expertise of the Tucson NLine we were enquiring about.
When we made enquiries about taking out finance for a short period, he quickly addressed our concerns. Reassuring us that other customers before us have asked the same question as money is tied into a time line. Also we wouldn’t incur a hefty settling cost. This made the sale even more appealing.
Then came the test drive, wow what a car, Andy knew this car inside out, talked us through the tech side of this vehicle, how the dynamics have changed. It drives amazing, best car we’ve driven, very comfortable, and comes with all the modifications we require.
Andy then took us through each stage of purchase at a nice pace, enabling us to grasp the concept of the extras we enquired about. He gave us peace of mind, by explaining the cost of the market to repair against protection plans. It was reassuring knowing the extra packages we took out was just another way of protecting the vehicle and furthering the vehicle’s longevity, at a reasonable cost. At the end of this, printed out all documentation for us.
Then there was the last walk around, there were a few minor faults in & out of the vehicle, true to his word, Andy erased all these when we went to pick our new car up. He saw us viewing the vehicle as we were early, came out to greet us, as he had done before with a hand shake & welcome. Asked us were we happy with what we were looking at, does it meet our approval. To us this was his commitment to customer care, very conscientious and takes pride in his role.
If anyone reading this is looking for a new car, I highly recommend going to Hyundai Vertu in Exeter, and book an appointment with Andy to experience the first class service we did.
Thank you Andy for a tremendous experience.
17 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for taking the time to leave such a detailed and wonderful review. We're delighted to hear that Andy made your experience so enjoyable from start to finish, providing the knowledge, support and reassurance needed to help you find the right Tucson N Line for your needs. It's fantastic to know that every stage of the process, from the test drive through to collection, was handled with such care and professionalism, and that you're so pleased with your new vehicle.
Thank you for your recommendation, and we wish you many happy miles in your new Tucson.
Many thanks,
Chloe
Great Service and deal from Hyundai Exeter/Vertu
Pete was great in chatting through what I wanted, best fit, tailoring the package and looking after me. Excellent customer service and ability to make a stressful transaction relaxing and trouble free
22 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Martin,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that Pete took the time to understand exactly what you were looking for, helping you find the best fit and tailoring the package to suit your needs.
It’s wonderful to know that his excellent customer service made what can often be a stressful transaction feel relaxed, straightforward, and trouble-free. Providing this level of support and care is exactly what we strive for, and your feedback is greatly appreciated.
We’ll be sure to pass your kind words on to Pete and the team at Hyundai Exeter.
Kind regards,
Liza.
Nearly a missed deal
We were not put under any pressure and the whole experience was very pleasant.
We left the showroom without buying a car but returned the next morning after due consideration of the deal on offer.
All the staff were very helpfull.
20 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Mr Fitzpatrick,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a pleasant experience with the team at Vertu Hyundai Exeter. It’s great to know you appreciated the relaxed, no-pressure approach and felt able to take the time you needed to make the right decision.
We’re also pleased to hear the team were so helpful throughout the process. Thank you for your kind feedback, and we hope you enjoy your new car!
Kind regards,
Kerry
Excellent service from a knowledgeable…
Excellent service from a knowledgeable sales man
21 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Anthony,
Thank you for your fantastic 5-star review!
We’re delighted to hear you received excellent service and that the team’s knowledge helped make your experience such a positive one.
We really appreciate your kind feedback and hope to welcome you back to Vertu Hyundai Exeter again soon.
Kind regards,
Kerry
Great experience from start to finish…
Great experience from start to finish with the team at Exeter Hyundai. Professional and exceptional customer service and the whole experience was seamless when we purchased our car. They went above and beyond.
15 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your fantastic feedback. We’re delighted to hear that you had such a great experience with the team at Exeter Hyundai and that the whole process of purchasing your car was seamless from start to finish.
It’s wonderful to know that the team provided professional and exceptional customer service throughout and went above and beyond to support you. We truly appreciate your kind words and hope you enjoy your new car.
Kind regards,
Matthew
Accommodating and friendly
The sales person, Daniel Butler, was very accommodating and helpful throughout with my time on trading in my old car for a new one. All around a troublesome free experience. 👍
15 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Alan,
Thank you for your fantastic 5-star review!
We’re delighted to hear Daniel provided such accommodating and helpful service throughout the process of trading in your old car for a new one. It’s wonderful to know everything went smoothly and that you had a trouble-free experience from start to finish.
We’ll be sure to pass on your kind feedback to Daniel. We hope you enjoy your new car and look forward to welcoming you back in the future.
Kind regards,
Kerry
Excellent service from Rory and Ellie.
Excellent service from Rory and Ellie.
14 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Derek,
Thank you for your review. We're delighted to hear you received excellent service from Rory and Ellie.
Kind regards,
Danielle
Brilliant
Love my new car and how easy it was to get. Turn around time was amazing.
4 July 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your review.
We're delighted to hear that you love your new car and that the whole process was so easy. It's great to know that the turnaround time exceeded your expectations and helped make your experience a positive one.
We appreciate your feedback and wish you many happy miles in your new vehicle.
Many thanks,
Chloe
Exceptional buying experience
Bought a used Hyundai i20. Car was great condition and exactly what i was looking for. The whole experience buying from Vertu was exceptional. Even though it wasn't a new or a high value car Daniel really made me feel I was a valued customer. Car was even delivered free with a full tank of petrol. If you feel that buying from a main dealer maybe paying higher prices I would strongly suggest you think twice. Thanks Vertu.
27 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your wonderful review. We're delighted to hear that you found the Hyundai i20 in great condition and that it was exactly what you were looking for. It's especially pleasing to know that Daniel made you feel valued throughout the process and that the delivery and full tank of fuel helped make your experience even better.
Thank you for your recommendation, and I hope you enjoy your new car.
Many thanks,
Chloe
Reply from Vertu Motors - Hyundai Exeter
Thank you for your feedback. We’re delighted to hear that you received excellent service from our sales team and had such a positive experience.
Kind regards,
Matthew
Great service and helpful staff
Great service and helpful staff. Connor was very helpful and accommodating.
30 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your kind feedback. We’re delighted to hear that you received great service from the team and that Connor was particularly helpful and accommodating throughout your experience.
I’ll be sure to pass on your kind words to him.
Kind regards,
Matthew
We were attended to by Connor Roberts…
We were attended to by Connor Roberts who could not have been more friendly, polite and extremely good at his job. Professional and caring in the right amounts. We love our little Tardis Inster and it is a lovely calm and comfortable drive.
The manager Matthew was also friendly and charming. Great experience. Great little car.
30 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Good morning Enid,
Thank you for your wonderful feedback, it’s great to hear Connor provided such friendly, professional and caring service throughout. We’re also pleased Matthew helped make the experience so enjoyable, and that you’re loving your new car.
Kind regards,
Dean
Paul was very helpful
Paul was very helpful, helped us to find the right spec and colour car in time for my company lease car to be returned.
29 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Probably the best car I’ve ever had.
Yes, I could have bought a similar car for less, but by going to Vertu Hyundai Exeter, I got great customer service, really friendly, easy to talk to staff, the reassurance that I can go back with any problems or queries, and a good warranty that covers basically everything.
You get what you pay for, and in this case, it’s a good car that I can feel sure shouldn’t break down and if it does, I’m covered.
29 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We will pass your great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina
The Sales executive Andy was amazing.
The Sales executive Andy was amazing.
He was quick to respond with any questions I had and made sure i fully understood everything about the car i was purchasing.
I would certainly recommend Hyundai Exeter
29 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your fantastic feedback. We’re delighted to hear that Andy provided such amazing support, responding promptly to your questions and ensuring everything was clearly explained throughout your purchase.
We truly appreciate your recommendation of Hyundai Exeter and will be sure to pass on your kind words.
Kind regards,
Matthew
A great experience purchasing my car…
My interactions were with Peter in car sales he is very bubbly and welcoming with a good sense of humour which puts you at ease. I came here to purchase a car as my husband purchased a car earlier in the month from Peter and also interacted with Mathew and had a great experience so I trusted that and I decided to get myself a vehicle here too.
I am extremely pleased with my vehicle so far and hope I have longevity with it.
The staff are very knowledgeable and extremely helpful and as it’s a big purchase it’s good to know you are being supported and advised well. Peter 10/10 for your engagement and help throughout my purchase. Thank you 😊
29 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your fantastic feedback. We’re delighted to hear that Peter provided such a welcoming and supportive experience, helping you feel at ease throughout your purchase.
It’s great to know that your previous experience gave you the confidence to return, and that you felt well advised and supported when making such an important decision. I’ll be sure to pass on your kind words to Peter and the team.
We hope you enjoy your new car for many years to come.
Kind regards,
Matthew
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