Vertu Motors - Honda Plymouth Reviews 

97
•
TrustScore 5 out of 5

4.9

447 Wolseley Road, PL5 1BL Plymouth, Devon, GB

•

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Rated 5 out of 5 stars

Vertu Honda Plymouth were brilliant. This was my first experience of this dealership and Hondas in general. Made 4 trips to view, test drive and secure a used car. Everything handled by Ethan who was... See more

Company replied

Rated 5 out of 5 stars

Service was prompt at all times and communication was Good.There was comprehensive choice and good advice given.Staff were thoughtful and clear in explantions.

Company replied

Rated 5 out of 5 stars

Great retail experience coupled with a brilliant Showroom and a very knowledgeable Salesman. I can highly recommend this Dealership and Kev Wilkes is second to none when it comes to Customer Care. Th... See more

Company replied

Rated 5 out of 5 stars

Vertu had a good range of cars. Being able to see and compare different models and vehicles made making my decision which car I wanted to buy very easy. Trudy Crouch guided me through the buying proc... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Parts Store
  4. Car Repair and Maintenance
  5. Motor Vehicle Dealer
  6. Used Car Dealer

About Vertu Motors - Honda Plymouth

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • 447 Wolseley Road, PL5 1BL, Plymouth, Devon, United Kingdom

  • 0330 012 3664

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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1-star

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Replied to 97% of negative reviews

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4.9

All reviews

(97)

14,277 reviews in the last 12 months

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Rated 5 out of 5 stars

Successful purchase

Service was prompt at all times and communication was
Good.There was comprehensive choice and good advice given.Staff were thoughtful and clear in explantions.

19 October 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Good afternoon Mr Richards,

Thank you for your review. We're delighted to hear that you received prompt service and clear communication throughout your experience.

It's great to know that the range of vehicles available, along with the helpful advice provided, assisted you in making the right choice. We're also pleased that the team took the time to explain everything clearly and thoughtfully, helping to make the process straightforward and enjoyable.

Kind regards,
Dean

Rated 5 out of 5 stars

New car

The whole experience was incredible
Thanks to all the team

17 October 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your wonderful review.

We are delighted to hear that your whole experience was incredible from start to finish. It's fantastic to know that the team helped make the process so enjoyable and that everything met your expectations.

Your kind words mean a great deal to us, and we will be sure to share your feedback with the entire team. They will be thrilled to know they helped make your experience such a positive one.

Thank you for choosing Vertu Motors. We truly appreciate your feedback and hope to welcome you back again in the future.

Kind regards,
Keith

Rated 5 out of 5 stars

Sales rep Ethan made the purchase a…

Sales rep Ethan made the purchase a pleasant experience

24 October 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your wonderful review.

We're delighted to hear that Ethan made your purchase such a pleasant experience. Providing friendly, professional, and helpful service is something we pride ourselves on, so it's fantastic to know that Ethan helped make your car-buying journey an enjoyable one.

We'll be sure to pass your kind comments on to Ethan, who I'm sure will be delighted to receive your recognition.

Thank you for choosing Vertu and for taking the time to share your feedback. We hope you enjoy many happy miles in your new car.

Kind regards,
Keith

Rated 5 out of 5 stars

Vertu Honda First Experience - Great so far!

Vertu Honda Plymouth were brilliant. This was my first experience of this dealership and Hondas in general. Made 4 trips to view, test drive and secure a used car. Everything handled by Ethan who was fair, knowledgable and a very good salesman. Never too pushy, and no question was too much. Very happy with the car and the deal overall, despite not accepting what was initially offered, a fair deal was not too difficult to negotiate for both parties. I did a part-exchange on my previous car. Transfer of vehicle was quick and easy. Awaiting a follow-up call and have 12 months warranty. I do not hope to have any issues but I have every confidence in the post support based on my experience so far.

23 October 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for taking the time to leave such a detailed and positive review.

We're delighted to hear that your first experience with Vertu Honda Plymouth and the Honda brand was such a positive one. It's fantastic to know that Ethan provided excellent support throughout your journey, from your initial visits and test drive through to securing the right used car for you.

We're especially pleased that you found Ethan to be fair, knowledgeable, and approachable, taking the time to answer all of your questions without ever making you feel pressured. Helping customers make informed decisions in a relaxed environment is exactly the experience we strive to provide.

It's also great to hear that you were able to agree a deal that worked for both parties and that the part-exchange and vehicle handover processes were handled quickly and smoothly. We appreciate your comments regarding the negotiation process and are delighted that you were ultimately happy with both the car and the overall deal.

Thank you for placing your confidence in us. We're pleased that your experience has left you feeling reassured about the support available after your purchase, and we hope your ownership experience continues to be just as positive.

We wish you many happy miles in your new car and look forward to assisting you in the future should you need anything further.

Kind regards,
Keith

Rated 5 out of 5 stars

Trudie and Richard from Plymouth Honda…

Trudie and Richard from Plymouth Honda was very helpful with regards to choosing a new car

15 October 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi Kevin, thank you for your fantastic 5-star review! We’re delighted to hear that Trudie and Richard were so helpful in assisting you with choosing your new car. Providing friendly, knowledgeable guidance is what we strive for, and it’s wonderful to know the team at Honda Plymouth made the process a positive one for you.

Thank you for taking the time to share your feedback, and we hope you enjoy your new car for many years to come!

Kind regards,
Liza.

Rated 5 out of 5 stars

Great service

Great service, friendly and helpful staff

12 October 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your feedback.

We're delighted to hear that you received great service from our team and found everyone to be friendly and helpful throughout your experience. Providing a welcoming atmosphere and ensuring our customers feel supported every step of the way is something we take great pride in, so it's wonderful to know this was reflected in your visit.

Thank you for choosing us and for taking the time to share your experience. We hope to welcome you back again in the future.

Kind regards, Dawn

Rated 5 out of 5 stars

Honda HR-V Purchase - a Great Experience

Great retail experience coupled with a brilliant Showroom and a very knowledgeable Salesman. I can highly recommend this Dealership and Kev Wilkes is second to none when it comes to Customer Care. This is my sixth Honda and once again a superb buy.

29 September 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your wonderful review. We're delighted to hear that you received such a great retail experience and that Kev Wilkes provided outstanding customer care throughout your purchase. It's fantastic to know that his knowledge, professionalism, and support helped make your sixth Honda another superb choice.

We truly appreciate your continued loyalty and recommendation, and we'll be sure to pass your kind comments on to Kev and the team.

Kind regards,
Matthew

Rated 5 out of 5 stars

Vertu Honda Plymouth Excellent

Vertu Honda Plymouth. They are very welcoming, knowledgable, friendly, respectful. Everything you would expect and more. Excellent service all round.

3 October 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your fantastic review! We’re delighted to hear that you received such a warm welcome at Vertu Honda Plymouth and found the team knowledgeable, friendly and respectful. It’s wonderful to know the service exceeded your expectations, and we really appreciate your kind words.

Many thanks,
Chloe

Rated 5 out of 5 stars

From first enquiry to delivery of the…

From first enquiry to delivery of the car was fantastic. Jess was fantastic. Talked me through all the options and made me reassured that without seeing the car I was buying a good car. But definitely recommend this company to anybody. Also did home delivery to my house which was much appreciated. Thank you very much.

23 September 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi Simon, thank you for your fantastic 5-star review! We’re delighted to hear that Jess looked after you so well from your first enquiry through to delivery. It’s wonderful to know that she explained all your options clearly and gave you complete confidence when purchasing your car without seeing it in person. We’re also pleased that the home delivery made everything that little bit easier. Thank you for your recommendation, and we hope you enjoy every mile in your new car!

Kind regards,
Liza.

Rated 5 out of 5 stars

Superb service throughout

Well they certainly know how to look after their customers! My wife and I had hardly got out of our car and we were both offered a coffee. Both Jess and Michael looked after us well and explained the whole process without any pressure. I felt that although we didn’t get a lot for our 18 year old Clio I still felt we had a reasonable deal in the end and after another coffee we left feeling content. We weren’t in the market for a high end motor but couldn’t have been treated better in my opinion, what’s more the car we bought was delivered at our request the following morning. Many thanks, I certainly would recommend you in future. Hopefully the car will live up to your service quality!

25 September 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for such a wonderful review! We’re delighted that you and your wife felt so well looked after from the moment you arrived. It’s fantastic to hear that Jess and Michael made the whole process relaxed and pressure-free, with plenty of coffee along the way! We’re also pleased that your new car could be delivered so quickly and at a time that suited you. Thank you for your recommendation, and we hope your new car gives you many years of happy motoring!

Many thanks,
Chloe

Rated 5 out of 5 stars

At Vertu nothing is too much trouble

At Vertu, the staff really listen to what you want and your needs. Staff are extremely patient. They are professional, well organised and friendly. Purchasing a car from here was seamless and I am happy with the service provided and the vehicle. This has not been my first dealings with Vertu Honda and I would recommend them to anyone thinking about driving a Honda.

19 September 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Really helpful staff both in sales and…

Really helpful staff both in sales and parts department.

18 September 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your review! We’re delighted to hear you received friendly and helpful service from both the sales and parts departments.

Many thanks,
Chloe

Rated 5 out of 5 stars

Helpful staff and good choice of cars

Vertu had a good range of cars. Being able to see and compare different models and vehicles made making my decision which car I wanted to buy very easy. Trudy Crouch guided me through the buying process, especially the on line procedures, which made the purchase proceed very smoothly.

2 September 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi there,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience with the team at Vertu Honda Plymouth. It’s wonderful to know Trudy guided you through the process, helped you compare your options and made the purchase smooth and straightforward.

We really appreciate your kind feedback and hope you enjoy your new car.

Kind regards,
Kerry

Rated 5 out of 5 stars

Ethan was exceptional in his approach…

Ethan was exceptional in his approach to this sale. So far, one day after accepting the car, I’m totally satisfied.

10 September 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Hi John,

Thank you so much for taking the time to leave us a fantastic 5‑star review.

We’re delighted to hear that Ethan provided such exceptional service throughout your vehicle purchase. Ensuring our customers feel informed, supported, and confident in their decision is exactly what we strive for, so it’s wonderful to know that Ethan’s approach made such a positive impression.

We’re also pleased to hear that, following collection, you are completely satisfied with your new car. We hope that enjoyment continues for many years to come.

We’ll be sure to pass your kind feedback on to Ethan, who will be delighted to hear your comments.

Thank you again for choosing Vertu Honda Plymouth. If you ever need anything in the future, we’re always here to help.

Kind regards,
Liza.

Rated 5 out of 5 stars

New car, new look

An excellent Visit to get a new car, all details were explained perfectly and the staff went out of their way to answer all my questions including physical help with changing some of my old car fittings to my new car. A really satisfying visit. Well done Vertu!

9 September 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your wonderful review.

We are delighted to hear that you had such an excellent experience when purchasing your new car. It's fantastic to know that everything was explained clearly and that the team took the time to answer all of your questions, ensuring you felt confident and comfortable throughout the process.

We're especially pleased that our team could help with transferring items from your old car to your new one. Going the extra mile to make things as easy and stress-free as possible is exactly what we strive for.

Thank you for your kind words and for choosing Vertu Motors. We truly appreciate your feedback and hope you enjoy your new car.

Kind regards,
Keith

Rated 5 out of 5 stars

The whole experience went smoothly and…

The whole experience went smoothly and we were treated very well, and Ethan and the management team were courteous and friendly. I cannot fault the service that we received at Vertu Honda Plymouth. I would highly recommend them!

29 August 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your wonderful review. We're delighted to hear that your experience with Vertu Honda Plymouth was smooth from start to finish and that you were so well looked after by the team. It's especially great to know that Ethan and the management team were friendly, courteous, and provided service that exceeded your expectations.

We truly appreciate your recommendation and will be sure to pass your kind comments on to Ethan and the team.

Kind regards,
Matthew

Rated 5 out of 5 stars

Used Cupra Leon

Called vertu Honda Plymouth in the morning regarding a Cupra Leon for sale, arranged that afternoon for a test drive with Trudie, had a parcel PX, decided to buy the car, paid for extra warranty, everything went smoothly no issues, arranged to collect the car next day, all valeted, and washed did the handover car is really good, excellent customer service from Trudie from start to finish would highly recommend Vertu Honda Plymouth

29 August 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your wonderful review.

We are delighted to hear that your experience with Vertu Honda Plymouth was so positive from start to finish. It's fantastic to know that Trudie was able to arrange a test drive so quickly and made the whole process of part exchanging and purchasing your Cupra Leon straightforward and hassle-free.

We're pleased that everything went smoothly, from arranging the additional warranty to collecting your fully prepared vehicle the very next day. Providing friendly, efficient, and professional service is exactly what we strive for.

Thank you for your recommendation and for recognising Trudie's excellent customer service. We hope you enjoy every mile in your new Cupra Leon.

Kind regards,
Keith

Rated 5 out of 5 stars

Everything was very professional and…

Everything was very professional and personable

26 August 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your kind review. We're delighted to hear that you found your experience both professional and personable. Providing a high standard of service while making our customers feel welcome and valued is always our goal.

Kind regards,
Matthew

Rated 5 out of 5 stars

My recent purchase from Vertu Motors…

My recent purchase from Vertu Motors was a v happy experience. Happy because my receiving a v satisfactory trade in allowance and my purchase of a 18 plate Honda Jazz with just 16,000 miles on the clock! The team there were welcoming and helpful. A Happy Honda experience indeed!

25 August 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for your wonderful review. We're delighted to hear that you had such a positive experience and were pleased with both your part exchange valuation and your Honda Jazz. Finding a low-mileage vehicle that suits your needs is always exciting, and it's great to know the team made the process welcoming and straightforward.

We hope you enjoy many happy miles in your new Honda, and thank you for choosing Vertu Motors.

Kind regards,
Matthew

Rated 5 out of 5 stars

Great team

Great team, very helpful. Definitely recommend

22 August 2026
Unprompted review
Vertu Motors  - Honda Plymouth logo

Reply from Vertu Motors - Honda Plymouth

Thank you for taking your time to leave this great review! Kind regards, Selina

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