We would like to sincerely thank Vertu Motors Exeter for the excellent customer service and professional approach during the purchase of our car. Special thanks go to Celi, who was incredibly helpfu... See more
Company replied
5 Alphin Brook Road, Marsh Barton Trading Estate, EX2 8RG Exeter, Devon, GB
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We would like to sincerely thank Vertu Motors Exeter for the excellent customer service and professional approach during the purchase of our car. Special thanks go to Celi, who was incredibly helpfu... See more
Company replied
We were fortunate to have Shannon, sales advisor, to guide us through the process of buying a new car. Her knowledge, understanding and the clarity of her explanations was very much appreciated. She m... See more
Company replied
Impressive showroom and pleasant staff Good range of used cars Very helpful salesman Celi Korman
Company replied
I am glad I bought my car, a used Honda Jazz, from Vertu Honda. The sales team were supportive,helpful and knowledgeable about the cars I looked at allowing me to make an informed decision.
Company replied
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5 Alphin Brook Road, Marsh Barton Trading Estate, EX2 8RG, Exeter, Devon, United Kingdom
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Impressive showroom and pleasant staff
Good range of used cars
Very helpful salesman Celi Korman

Reply from Vertu Motors - Honda Exeter
Shannon was great throughout, keeping me updated, and even personally delivering my new car to me when I temporarily couldn’t drive right when I was due to collect!

Reply from Vertu Motors - Honda Exeter
We would like to sincerely thank Vertu Motors Exeter for the excellent customer service and professional approach during the purchase of our car.
Special thanks go to Celi, who was incredibly helpful, friendly, and dedicated throughout the entire process. Everything was explained clearly, and the whole experience was smooth and stress-free.
We are very happy with both the service and the car we purchased. We would highly recommend this company to anyone looking for a trustworthy and professional. Thank you once again!

Reply from Vertu Motors - Honda Exeter
We were fortunate to have Shannon, sales advisor, to guide us through the process of buying a new car. Her knowledge, understanding and the clarity of her explanations was very much appreciated. She made it a very personal & enjoyable experience. All of the staff we encountered were helpful and friendly, and Shannon is a real asset to the team.

Reply from Vertu Motors - Honda Exeter
Great experience from start to finish

Reply from Vertu Motors - Honda Exeter
Shannon made trading my car in and exchanging so easy, was always on the other end of the phone for questions and was always so polite and kind, she helped me pick a car perfect for me and my new family, so thank you very much Shannon at Honda vertu

Reply from Vertu Motors - Honda Exeter
Sally from Exeter Honda was great from start to finish very polite and great customer service

Reply from Vertu Motors - Honda Exeter
Sales Executive, Shannon, took as much time as needed to assist me in making the right choice of vehicle and being helpful in the part exchange and purchasing process. On the day of collection, she ensured I was fully familiar with the controls of the new car before driving it home.

Reply from Vertu Motors - Honda Exeter
I had the best treatment from James and Ben and nothing was too much, amazing service from start finish

Reply from Vertu Motors - Honda Exeter
I am glad I bought my car, a used Honda Jazz, from Vertu Honda. The sales team were supportive,helpful and knowledgeable about the cars I looked at allowing me to make an informed decision.

Reply from Vertu Motors - Honda Exeter
My wife and I would like to thank everyone at Vertu Honda Exeter for getting us into our much-appreciated Honda Approved ‘23 HR-V.
Special thanks are due to James P., who proved most kind, helpful, forthright, supportive and knowledgeable in guiding us through the entire process, including the part trade of our beloved High Up!
Thoughtful and considerate, James and Sales Manager Ben also oversaw our follow up need for various accessories. It was a pleasure working with these two consummate professionals!
Millie, Rebecca, Steve and James II (!) all most kindly helped us along the way, smoothing what normally one expects to be a highly stressful endeavor.
We are in fact grateful and honored to recommend Vertu Honda Exeter.
What a delightful escape from the normally treacherous ‘adventure’ of buying a car!

Reply from Vertu Motors - Honda Exeter
Fantastic experience buying my new car from Ian. He couldn’t have done more to make it go any smoother. Thank you for the outstanding customer service.

Reply from Vertu Motors - Honda Exeter
All sales personnel were friendly, efficient, professional and knowledgeable.

Reply from Vertu Motors - Honda Exeter
James and Ben in Vertu Honda Exeter went above and beyond throughout the whole process of buying the car. All of the staff were very friendly and it’s great that everything was dog friendly too. Excellent experience overall.

Reply from Vertu Motors - Honda Exeter
The whole buying experience was a pleasure....professional and efficient from start to finish

Reply from Vertu Motors - Honda Exeter
The whole experience was enjoyable, from the first meeting Shannon to completing the sale. Shannon was very helpful and made sure we understood what was needed.

Reply from Vertu Motors - Honda Exeter
Marvellous. Great service from all the staff throughout the buying process. Really helped us find the car we wanted and prepared it to a high standard.

Reply from Vertu Motors - Honda Exeter
Right from the start of the sales procedure Harry, at Vertu Honda Exeter, was informative and helpful without being pushy. Kept me updated with the progress of the sale especially when there was a slight delay at the final hurdle.

Reply from Vertu Motors - Honda Exeter
Your agent Shannon Johnson was so helpful. She helped me with the technology I needed to use and was very patient with us. Thank you!

Reply from Vertu Motors - Honda Exeter
Excellent service, very well looked after purchasing a used car. Thank you to Vertu Honda Exeter

Reply from Vertu Motors - Honda Exeter
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