Just bought my first used Honda HRV from Vertu Durham and was delighted with my buying experience from start to finish. No hassle, no fuss, every step of the process carefully explained by a respectf... See more
Company replied
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A straightforward no pressure experience. From booking a viewing and test drive to receiving the keys it was overall a pleasant experience. The sales person was experienced, friendly and knowledgeable... See more
Company replied
Great experience with her staff, David, who provides me the clear explanation whilst I'm a new driver and the first time of buying my car. The whole process is easy without hassle. The car price inclu... See more
Company replied
Stephen Gosling helped to make the entire process simple. Excellent communication, lucid explanations and keeping me fully informed of timescales etc. I couldn’t recommend him highly enough.
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Company details
About Vertu Motors - Honda Durham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Abbey Road, Pity Me, DH1 5DQ, Durham, County Durham, United Kingdom
- 0344 659 9218
4.9
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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They never learn from their mistakes
Cannot believe a manager can make excuses on excuses. Really don't use this Honda site go the extra mile to Newcastle who inturn go the Xtra mile for you Thanks for your reply but I don't hold out much hope. Durham Honda don't seem to care just rude comments.
16 April 2024
Unprompted review
Reply from Vertu Motors - Honda Durham
Good morning
I`m sorry to hear about your recent experience . After speaking with you several weeks ago , I have taken these issues up with the sales team at Durham and I’m glad you received some great service from the Vertu dealership in Newcastle.
Thanks again for your valuable feedback.
VERTU FERRYHILL AMAZING…
I recently decided to have a bigger notability car from my mini Charlotte from Vertu in Pity Me Durham was amazing from ordering to receiving my new car very professional but also a very caring person highly recommend her and Vertu in Pity Me5⭐️
19 February 2024
Unprompted review
Reply from Vertu Motors - Honda Durham
Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
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