The service and welcome at the dealership is very good at all times. They are happy to help with information or sort out any problems. The reception staff in Service are friendly and helpful. In Sales... See more
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Great experience from the very start, Charlie Eddy was so helpful, friendly , knowledgeable and polite , a credit to the company. All the staff made you feel welcome and valued , rare these days.
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After having an excellent experience with repairs/maintenance a couple of weeks ago, and with my MOT due soon, I decided to book my car back here for its MOT. The booking experience through the we... See more
Company replied
I just bought a used Honda Z-RV from Vertu Honda Doncaster. What a great experience. Their prices are very competitive but their service and attention to detail are second to none. They don’t give... See more
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Company details
About Vertu Motors - Honda Doncaster
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Thorne Road, DN2 5DX, Doncaster, South Yorkshire, United Kingdom
- 0344 659 9203
4.9
Excellent
154 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The service and welcome at the…
The service and welcome at the dealership is very good at all times. They are happy to help with information or sort out any problems. The reception staff in Service are friendly and helpful. In Sales we have usually dealt with Ajay who is very helpful too.
22 May 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Excellent MOT & courtesy car experience
After having an excellent experience with repairs/maintenance a couple of weeks ago, and with my MOT due soon, I decided to book my car back here for its MOT.
The booking experience through the website was again top notch. This time the courtesy car was available for the date I wanted, so I decided to give it a try — as I'm on the other side of Doncaster, I had used a taxi last time. The courtesy car turned out to be a cheaper and more convenient option.
Getting the courtesy car was easy. Emma sent over the documentation to sign. The policy wasn't a huge amount of text, so it didn't take long to read through the terms and sign. She asked if I had driven an automatic before, which I hadn't. She kindly arranged for her service manager (I didn't catch his name, but he was a nice bloke) to walk me through it, and he was very patient as I got to grips with it.
The car itself was really nice — a 2023 Honda HR-V Elegance Hybrid. Though not explicitly stated on the website, those with an automatic-only licence can still use the courtesy car, as it is an automatic. It was much nicer than my own car! Easy to drive, and even though it was bigger than mine, it has sensors and cameras to help with parking, so the size wasn't an issue.
I'll definitely use this service again and would recommend the courtesy car, as it allowed me to carry on with my day without interruption.
21 May 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Hi Devon
Thank you so much for taking the time to share such a detailed and thoughtful review — we truly appreciate it.
We’re delighted to hear that you chose to return to us following your recent positive experience with repairs and maintenance, and that your MOT visit lived up to those expectations. It’s fantastic to know that the online booking process was smooth again, and that having access to a courtesy car made things more convenient for you.
It’s especially great to hear how well Emma supported you, from sending the documentation through to checking your familiarity with automatics. We’re pleased that a member of the team was able to guide you through the driving experience — that patience and support really do make a difference.
We love that you enjoyed driving the Honda HR‑V too — and that the features helped make it easy and comfortable, even as a larger vehicle than your own. Knowing the courtesy car allowed you to carry on with your day uninterrupted is exactly the kind of benefit we aim to provide. Thank you again for your recommendation and for sharing your experience — we look forward to welcoming you back again in the future.
Kind regards
Dawn
Great experience from the very start
Great experience from the very start, Charlie Eddy was so helpful, friendly , knowledgeable and polite , a credit to the company. All the staff made you feel welcome and valued , rare these days.
20 May 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Hi Julia
Thank you for your wonderful feedback. We're absolutely delighted to hear that you had such a great experience from the very start. It’s fantastic to know that Charlie Eddy made such a positive impression — being helpful, friendly, knowledgeable, and polite really does make all the difference, and your kind words will mean a lot to him.
We’re also so pleased that the whole team helped you feel welcome and valued. Creating that kind of supportive atmosphere is exactly what we aim for — and we agree, it really is something special.
Thank you again for taking the time to share your experience.
Kind regards
Dawn
Very professional
Very professional, courteous, understanding team. They are very happy to help. They make you feel important and not just an ordinary customer.
6 May 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Hi Baqai,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Honda Doncaster professional, courteous and understanding.
It’s wonderful to know that the team made you feel valued and important — creating a welcoming and supportive experience for every customer is exactly what we strive for.
Your kind feedback is truly appreciated and will mean a great deal to the whole team. Thank you again for choosing Vertu Motors, and we hope to see you again in the future.
Kind regards,
Liza.
Helpful and engaging salesperson
Lucas was very helpful, engaged with us and wasn't over pushy
6 May 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Good morning Dave,
Thank you for your review. It’s great to hear that Lucas was helpful and engaging, while keeping the experience relaxed and not pushy. We really appreciate your feedback.
Kind regards,
Dean
Joe Glover (Sales Exec) looked after me very, exceptional Sales Exec
Joe Glover (Sales Exec) looked after me from first walking into the showroom to view the HRV to handing the car, over to me on Friday, he was so friendly and helpful, kept me up to date, through out the process, very quick to get back to my emails, explained everything to me throughout, would definitely recommend purchasing a car Joe (5 out of 5) and Vertu Honda.
8 May 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Thank you for your kind and detailed feedback. We’re delighted to hear that Joe looked after you so well from your first visit through to handover of your HR‑V. It’s great to know he was friendly, helpful, kept you well informed throughout, and took the time to explain everything clearly. Your five‑star recommendation of Joe and Vertu Honda is very much appreciated and will be shared with the team.
Kind regards,
Matthew
Very helpful answered all my questions…
Very helpful answered all my questions very pleased with purchase
6 May 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Dear Gary,
Thank you for your feedback. We’re pleased to hear you found the team helpful and that you’re very happy with your purchase.
Kind regards,
Danielle
Best Car dealership in UK?
I just bought a used Honda Z-RV from Vertu Honda Doncaster. What a great experience. Their prices are very competitive but their service and attention to detail are second to none. They don’t give you the hard sell , they don’t need to! Just great cars, good prices and a very helpful attitude. They just want to make the deal work.
My salesmen Shaun was so helpful and nothing was too much trouble.
I spent 3 hours in the dealership waiting for funds to arrive from my bank and just watched what was going on. They are a happy team from Mike the manager, the salesmen, the receptionist, the accounts team and the car valet. They take a pride in helping customers.
I shall return! Chris Melbourne
8 May 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Dear Chris,
Thank you for taking the time to leave such a detailed and thoughtful review. We’re absolutely delighted to hear that your experience at Honda Doncaster stood out to you in so many ways.
It’s fantastic to know that you found both our pricing and level of service to be so strong, and that Shaun provided you with such helpful and attentive support throughout your purchase. We’re especially pleased to hear that the team made such a great impression whilst you were in the dealership, it’s something we take great pride in, and your comments about the atmosphere and teamwork mean a lot.
We hope you continue to enjoy your Honda Z-RV, and we look forward to welcoming you back again in the future.
Kind regards,
Danielle
Amazing customer service
Amazing customer service! Staff are all friendly and kind!
30 April 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Good afternoon Amie,
Thank you for your lovely feedback. It’s great to hear you experienced amazing customer service and found the team friendly and kind throughout your visit. We really appreciate you taking the time to share your experience.
Kind regards,
Dean
Everyone that I dealt with was friendly…
Everyone that I dealt with was friendly and did what they could to help.
Initially, I spoke to Sean, who sent me a video of the car.
Most of my dealings were with Jindy Sansoa (who is a sales manager).
He answered all my questions and sent over information that I asked for .
Joe picked me up from the train station, as I had travelled from Wolverhampton.
When I got there, I also had a lot of dealings with Lukas.
I have to say that my experience at the Doncaster branch was really good and I would recommend them to anyone.
Just incase you are wondering, this is a genuine review and I have not been influenced in anyway.
29 April 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Good morning,
Thank you for your detailed review. It’s great to hear that everyone you dealt with was friendly and helpful, from the initial video through to collection. Being kept well informed, having questions answered clearly, and being supported with travel arrangements all help make a real difference, and we’re pleased this came across so positively. Your recommendation is very much appreciated.
Kind regards,
Dean
Bought a car for my daughter
Bought a car for my daughter. We live in Northants but well worth the trip to Doncaster. Eddy looked after us not just on the day but through the whole process weeks before we picked it up. He kept me up to with what was going on and went the extra mile for us. Eddy is a genuine likeable guy who made the experience all the more positive. Added bonus bumping into coach loads of York City fans on the way to Rochdale. Congratulations to them bet they had a few in the way home.
25 April 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Thank you so much for sharing your experience. We’re delighted to hear that the trip from Northants to Doncaster was worthwhile and that Eddy looked after you so well throughout the entire process. His updates, support, and willingness to go the extra mile are exactly what we aim for, and it’s wonderful to know he made the experience such a positive one for you and your daughter.
The added bonus of crossing paths with the York City fans definitely sounds like a memorable moment too — we imagine the celebrations were lively on their way home.
I had an excellent experience…
I had an excellent experience purchasing my car and I would especially like to highlight the outstanding service provided by Lukas.
From the very beginning, Lukas was extremely helpful and professional. He answered every query I had promptly and thoroughly. On the occasions where he didn’t immediately know the answer, he always took the time to find out and came back to me quickly with clear information. His communication and honesty throughout the process were greatly appreciated.
I travelled to Doncaster by train to collect the car, and Lukas went above and beyond by kindly picking me up on his way to work in his own car. This was not something he was obligated to do, but it made a huge difference and really demonstrated his commitment to providing great customer service.
The entire experience was smooth, professional, and very positive from start to finish. Lukas is a real asset to the company and I believe his efforts and dedication should certainly be recognised by management.
Thank you again for such a great experience.
16 April 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Dear Frankie,
Thank you very much for taking the time to share such a detailed and positive review. We’re delighted to hear that you had an excellent experience purchasing your car and that Lukas provided such outstanding service throughout.
Your comments about Lukas’s professionalism, clear communication, honesty, and willingness to go the extra mile are truly appreciated. It’s especially pleasing to hear how he supported you with prompt updates and even helped make your journey to Doncaster easier — a great example of exceptional customer care.
Feedback like yours really highlights the dedication of our team, and your kind words will certainly be shared with both Lukas and management. Thank you again for choosing Honda Doncaster, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
Very helpful answered all questions we…
Very helpful answered all questions we had in greater detail and made us feel very comfortable will always be a customer there now
18 April 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Dear Ella,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found the team very helpful, that your questions were answered in detail, and that you felt comfortable throughout your visit.
Creating a welcoming and supportive experience for our customers is very important to us, so it’s wonderful to know this made such a positive impression. Thank you for your kind comments and loyalty — we look forward to welcoming you back to Honda Doncaster in the future.
Kind regards,
Liza
Very professional approach
Very professional approach, explained everything well
14 April 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Hi Michael
Thank you for your lovely feedback. We're really pleased to hear that you experienced a very professional approach and that everything was explained clearly throughout. Your comments are truly appreciated.
Kind regards
Dawn
Wonderful car buying experience
I recently bought a used BMW from Vertu Doncaster and what a great experience, from going to look at the car to the handover it was such a pleasurable experience, I dealt with Ajay who was outstanding in his no pressure approach and wonderful manner, the attention to detail in the preparation of the vehicle was superb and if I could give them 10 stars I would. Thank you to all the staff I'm loving the car.
30 March 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Hi John,
Thank you for taking the time to leave such an outstanding 5‑star review. We’re absolutely delighted to hear how pleased you are with your experience at Vertu Honda Doncaster.
It’s wonderful to know that Ajay looked after you so well, providing a no‑pressure, friendly and professional service throughout. He’ll be thrilled to read your kind words. We’re also really pleased that the preparation and presentation of your BMW exceeded your expectations — the team take great pride in ensuring every car leaves in superb condition.
Hearing that you’d happily give 10 stars if you could truly means a lot to the whole team. We’re thrilled that you’re loving your new car.
Thank you again for choosing Vertu Motors, and if there’s ever anything more we can help with, please don’t hesitate to get in touch.
Kind regards,
Liza.
Bravo Vertu Honda Doncaster!
I can’t praise Vertu Honda Doncaster highly enough. Following a complicated process Shaun went above and beyond to secure our beautiful car. The professionalism of everyone involved was second to none with a very smooth journey through all the complex admin.
10/10 thank you !!
21 March 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Thank you for taking the time to leave such a fantastic review. We’re thrilled to hear that your experience with Vertu Honda Doncaster was so positive. Shaun will be delighted to know that his hard work and dedication helped guide you through what was a complicated process, ensuring you drove away in your beautiful new car.
It’s also wonderful to hear that the whole team demonstrated such professionalism and made the complex admin feel smooth and straightforward. Your 10/10 means a great deal to everyone involved.
Thank you again for your kind words and for choosing us — we hope you enjoy every moment with your new car.
Kind regards,
Keith
Kolby was extremely helpful and…
Kolby was extremely helpful and knowledgeable about the vehicle, without being pushy, which made it very easy to purchase the car.
24 March 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Thank you for taking the time to share your feedback. We're delighted to hear that Kolby was able to support you so well during your visit. His helpful, knowledgeable, and no‑pressure approach is exactly what we aim to provide, and it’s great to know this made your car‑buying experience so straightforward.
We truly appreciate your custom and hope you enjoy your new vehicle. If there’s anything more we can do, we’re always here to help.
Kind regards,
Keith
An enjoyable experience…
Lovely person and approach to selling and doing business
23 March 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Good afternoon,
Thank you for sharing your feedback. It’s great to hear that you found the experience positive, with such a lovely approach to both selling and doing business. We really appreciate you taking the time to leave your comments.
Kind regards,
Dean
Thank you Charlie
Had a great experience buying my new e:Ny1.
Charlie was very friendly and obliging and made the experience very special.
Thank you very much
24 March 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Good morning Jackie,
Thank you for your lovely review. I’m really pleased to hear you had such a great experience buying your new e:Ny1. It’s wonderful that Charlie made the process feel friendly, obliging and genuinely special — that’s exactly how it should feel when collecting a new car.
Enjoy every moment in your e:Ny1, and thank you once again.
Kind regards,
Dean
Professionalism
Professional and cheerful from start to handover, put at ease and well informed
23 March 2026
Unprompted review
Reply from Vertu Motors - Honda Doncaster
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
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