The staff at Vertu Wigan were absolutely brilliant! They went above and beyond to help me obtain the car I required! John in particular was just great! Very helpful and knowledgeable!
Company replied
Location
Switch locationChallenge Way, Martland Park, WN5 0LD Wigan, Greater Manchester, GB
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Offered a good deal and discounts to swap my existing car and deal for a new model even though the existing contract had another year to run. Very happy with the deal offered -explained fairly with no... See more
Company replied
friendly knowledgable staff we were invited to a vip event and we felt so welcome we have had 3 brand new cars from vertu wigan and the staff knew exactly what we were looking for , everyone is so ple... See more
Company replied
Very personable, helpful and knowledgeable staff. Everything was explained fully and we were treated in a friendly and courteous manner. Excellent deal on a brand new vehicle.
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Company details
About Vertu Motors - Ford Wigan
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Challenge Way, Martland Park, WN5 0LD, Wigan, Greater Manchester, United Kingdom
- 0344 659 0049
4.8
Excellent
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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No hard sell….easy to deal with
No hard sell….easy to deal with, honest and straightforward… would definitely recommend Vertu Wigan
30 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Friendly staff
29 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for taking your time to leave this great review! Kind regards, Selina
We were very impressed by the…staff
We were very impressed by the friendliness of the staff especially Dave our sales man who was very helpful and nothing was too much trouble for him and everything was completed as he said it would be.
17 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Great Customer Service
David Brady helped me with my purchase, from start to finish his customer service was first class, he was helpful polite and made everything very clear. The car industry needs more David's
17 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Hi Sandra Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Dave A great salesman.
Dave was our salesman. Very personable and professional. Nothing was too much trouble. Found us the right car that met our needs. A great experience all round.
12 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Our sales person was Jordan he was…
Our sales person was Jordan he was great friendly answered all of our questions and we didn’t feel any pressure to buy
8 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Great experience thank you (jordan)for…
Great experience thank you (jordan)for all your help.
2 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Tim is wonderful
Tim is wonderful, it was so lovely getting our 2nd car from him. Very professional and helpful
1 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good afternoon Carol. Thank you so much for your kind words! We are so happy to hear that Tim was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Dave Brady our salesman was brilliant…
Dave Brady our salesman was brilliant throughout and couldn’t have been anymore helpful.
5 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good morning Ross. Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Happy New Car Day - Vertu (Ford Wigan)!
We’ve been getting our cars from Wigan Ford/Vertu every 2/3 years since the 54 plate (we love a new Ford … and a good deal! 😍) the main reason for using Wigan is that we’ve always found the sales staff (and all other staff) to be extremely friendly and helpful - particularly Tim and Stuart who are our “go to guys” - we’ve known both for a long long time and they are the reason we always go back to Vertu/Ford Wigan - we absolutely trust their sound knowledge and advice and wouldn’t go anywhere else for our Ford cars. Please convey our thanks and appreciation to Tim and Stuart - and I would hope you know how much of an asset they are to Wigan Vertu! We’re absolutely delighted with our new Puma’s 👍🏻 - thank you x
4 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Really good deal excellent salesman…
Really good deal excellent salesman Ryan at Virtu Wigan
3 September 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
I couldn’t have wished for a better…
I couldn’t have wished for a better service from the team at Bristol Street Wigan. I was very well looked after from start to finish and I’m absolutely in love with my new car! The team were so helpful and friendly and nothing was too much trouble. Dave in particular was amazing, he explained everything really well and made sure that everything was perfect and I knew how all the gadgets worked. I will certainly be returning to Vertu/Bristol Street Wigan. Lovely people, very knowledgeable and honest.
29 August 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you so much for your kind words! We are so happy to hear that Dave and the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
John Craig and Sam at wigan were…
John Craig and Sam at wigan were brilliant. Very helpful and made it all stress free
29 August 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Thank you so much for your kind words! We are so happy to hear that John, Craig & Sam were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
AVOID
AVOID. Service is absolutely shocking especially if yours is a fleet car. I put my car in for a service and aircon re-fill and didn't see it again for over a month. They said the aircon condenser was leaking but when the fleet company asked for a picture they dropped the item from the list so I still have no aircon. The good reviews they get all relate to car sales not service. Zero communication from them for the whole time despite being told they would keep me updated, I had to phone them weekly. I for one will not be using this garage ever again.
20 August 2025
Unprompted review
Reply from Vertu Motors - Ford Wigan
Good afternoon Wayne, Thank you for taking your time to leave this review, I am sorry to hear that your experience has left you feeling this way, I will be in touch with you shortly to discuss further. Kind regards, Kenny Jones, General Manager
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