Emily, the customer service rep was able to explain to me the exact procedure which wasn't properly explained during sighing up. She reached out very quickly and de-escalated my issues very promptly.... See more
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I rate 3 stars because I don’t even know nothing about this company don’t know why it’s been taking money out of my account but I can say once I reached out you guys cancel the subscription & responde... See more
I wasn't aware of ever signing up for a subscription. But after I expressed my concern Jeremy reached out and handled my concern/complaint quickly and efficiently
I was upset because my card was charged $49 and i wasn’t aware of what any of this is … i messaged them to get this resolved and Eugene did a good job helping me
4.0
Great
107 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The escalation team was very helpful
The escalation team was very helpful. They helped me resolve all of my issues.
2 November 2025
Unprompted review
I think it’s a scam
I don’t/didn’t remember applying or making a purchase with this company. I think it’s a scam
1 December 2025
Unprompted review
Emily
Emily, the customer service rep was able to explain to me the exact procedure which wasn't properly explained during sighing up. She reached out very quickly and de-escalated my issues very promptly. My issues were resolved and in a timely manner.
1 December 2025
Unprompted review
I was upset because my card was charged…
I was upset because my card was charged $49 and i wasn’t aware of what any of this is … i messaged them to get this resolved and Eugene did a good job helping me
25 November 2025
Unprompted review
Edith promptly answered my email and…
Edith promptly answered my email and assured me that me money would be returned.
25 November 2025
Unprompted review
I appreciate the help in resolving my…
I appreciate the help in resolving my issue in a timely fashion.
16 November 2025
Unprompted review
Same day FAST
How fast the response is;
I do appreciate the feedback, it’s scary to see a change come across and I have no clue of what it is or what company it came from.
So I thank you for responding so fast
6 November 2025
Unprompted review
Jerry was very helpful and answered all…
Jerry was very helpful and answered all my questions and found a solution for me.
3 November 2025
Unprompted review
SCAM website
I was charged for a gift card from a third-party website. I was buying a product, it has been a nightmare, and they still haven't deleted my information. I did not authorize anything with them.
joytidings.com are the same company
18 September 2025
Unprompted review
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