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The shoes fell apart after just 3 months of wear.
I contacted customer service and even sent photos, but they claimed they are not responsible because I bought them from a retail store.
Seriously? A brand that promotes its shoes as handmade in Europe but refuses to take responsibility for their quality? Very disappointing.
The worst online store. Ordered a product, they sent to me a different model and they didn't bother to answer to many emails in which I claimed the wrong product received. Neither do they sent details for return. A real scammer.
Bought a pair of short rain boots a bit over two years ago. Sadly enough, the sole is broken now and there are also some holes in the shoe itself, but gosh, best buy ever! I bought a different brand to replace them, coz apparently, they no longer make them. They are OK but definitely not the same.
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