VeraLabs 

If I could give zero stars, I would! I bought the strap but it was recommended to me that I not use it and that I send it back. I tried, they talked me into keeping it, saying they would process a 40% credit to my credit card. They said, you have to pay return shipping, so with the 40% discount, it would be worth it for you to keep it and maybe give it to someone else who might be able to use it.
I agreed, but I NEVER received the credit! That was about 2 years ago! I must have emailed them 50 times since, no response! I think they have blocked my email.
And you can't call.
DO NOT buy from this company!! Dishonest scammers!!!

Got scammed for $101.29. Never received order.

I purchased two sets of chin straps for myself and my husband, to improve our cpap use. Neither set fit and both weren't adjustable. I contacted VeraLabs and was told that an adjustable set would be sent. I waited and waited, and was required to send photos of my straps and shipping bag. The replacement straps did not fit either. I again contacted Emma at VerLabs and was instructed to send all the straps back. I did so in September, and have yet to receive a refund.
This is another shady company making false promises.

Poor customer service. I returned the product to them and never received a refund. The one size fits all was way too big for me.

I ordered the jaw strap from VeraLabs for $39.99. It is easy to see I did not get the item pictured. The jaw strap I received did not have stitching as pictured and it is cheaply made. The fabric is so poor it does a poor job and is stretched out and frayed along the edges. I have contacted them 3 times for refund and they do not respond. Do not purchase this item.

Total scam
Excuses lies , paid never received
Promised 20 times, total lies do not use this company

Purchased 2 chin straps. It took a long time to get, come to find out they came from China. They are made very cheap. The 2 I got are extra large and not adjustable. I have requested a refund 3 times, no answer. I again got caught up on "if it seems too good to be true, it's not". This is a scam.

I ordered the chinstrap for snoring. The ad was clear that a full refund would be given within 60 days if it didn’t work. It didn’t. I applied for a refund. I was told to try it again for 14 full days. I did. It didn’t work. I applied for a refund to be told that the product had to be sent back to New York and it might be easier to apply for an instant 20% refund which could be given straight away. Figuring it would cost a lot more to send to New York than it was worth, I applied for the 20% refund reluctantly and got £6 back on a £30 product that didn’t work and was advertised as being eligible for a full refund. Poor customer service to say the least.

I made a mistake in the delivery address I gave when I ordered the Vera chin strap and thought once it was processed it would be a big problem to change it. I contacted Vera and the customer service rep was so helpful she solved my problem right away and was so friendly I just want to say how grateful I am that there is a company that still values customer service and doesn’t just take your money and then not want to bother to help if you have a problem. It was very refreshing!