Vera Underwear Reviews 

528
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the good quality of the product, finding the underwear well-made and comfortable, with soft fabric that doesn't irritate the skin. Many users report feeling more confident and secure, as the underwear effectively prevents leakage and odors, allowing them to go about their day without worry. The product is often described as working perfectly for its intended purpose, with some reviewers noting its superiority over other brands and traditional pads. However, some people were dissatisfied with the product's performance, citing issues with leakage, especially during heavier flows, and a distinct odor even after washing. There are also concerns regarding sizing, with many finding the underwear runs small or has an uncomfortable fit around the legs and waist, despite following the size chart. Additionally, several customers experienced prolonged delivery times and issues with orders, including non-receipt of goods or incorrect items.

What people talk about most

Product

Users describe ambiguous interactions with product, with many finding them comfortable, well-made, and... See more

Quality

People report positive experiences with quality, with many reviewers describing the goods as 5-star,... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising quick delivery and good... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers reporting excellent service from order... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I feel more confident when I go out wearing Vera underwear knowing any leakage will be “ caught” and I can continue the day ( till I can do an underwear change) without worrying about any discomfort... See more

Rated 4 out of 5 stars

Kept informed on delivery by Vera. The knickers are of good quality and well made. 4/5 because they don't hold my heaviest leakage which occurs once a month when i would have been menstruating which... See more

Rated 4 out of 5 stars

Pleased generally with knickers but feel they could be deeper from waist to between legs. Also took quite a while to arrive, I know cards sent to USA from UK take 5/6 days so expected about the same... See more

Rated 4 out of 5 stars

I have just received my third order. Only brand I have had which keeps me entirely dry and the garments are odour-free, unlike other brands which I have tried. The extra layer makes all the differe... See more


3.5

Average

TrustScore 3.5 out of 5

528 reviews

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3.5

All reviews

(528)

236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Still delighted!!

Once more I ordered some pantees because I was pleased with my previous purchase and again I find I am delighted with them. I have also given some to my daughter who is also pleased. Many thanks. I can’t understand these nay-sayers.

24 August 2025
Unprompted review
Rated 4 out of 5 stars

Well i was kept informed about the…

Well i was kept informed about the making of them expected deliveryand about any delays, the slightest British is the sizing but I ordered xl wich is normally 14but they came up larger though this is probably a good thing as most discreet underwear i found shrinks the quality is excellent

24 August 2025
Unprompted review
Rated 5 out of 5 stars

I trust Vera

Unlike some companies who take your money but send neither the product nor a refund, Vera are trustworthy and provide a good quality product. (Ignore the hand-stitched hype!) I ordered size S, assuming size XS would fit an 8 year old, and they arrived quite quickly. But size S was in fact too big for me, and Vera honoured their pledge to send me a replacement pack. Vera always replied promptly to my emails and in a friendly manner. Their customer service is excellent, the new size fits perfectly and I would highly recommend Vera.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

I’m blown away with this underwear you…

I’m blown away with this underwear you get up in the morning. You have a shower. You get ready to go out and do things or have appointments with consultants and that but I don’t have to worry now with this underwear. I can feel confident I can feel clean and my goodness this has made me feel a total difference how I deal with my body if I’m caught short It’s amazing. I recommend these knickers.to everybody who was worried about travelling or going anywhere and you might have a leak or have a problem not with these knickers on you don’t . it really works it s amazingly if I could give it 100 stars I would do that. I’m so pleased with my purchase .but the service I’ve had the price is right and the people are so kind and look after you at the end of the day you’ve got something which you don’t have to worry about anymore having a problem with leaks and this makes a difference this product so if you’re one of these ladies has a problem solve it by buying this underwear because you will never look back. Kind regards to everybody of the team where my underwear came from. Thank you so much. I only saw this advert on the media otherwise I wouldn’t have known about it And if any ladies out there I’ve got any doubt don’t they are really really a good quality they look lovely on and you don’t have to worry about having a leak or a problem anymore. Wear them enjoy them. Feel confident in yourself and your new knickers kind regards Maureen Amies from Suffolk

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Bought for myself and friend who are…

Bought for myself and friend who are in our 60's and have both found them comfortable, great fit and easy to wash and dry each night in bathroom. The extra small have been the best pants I have ever worn as I am verily small in height.

18 August 2025
Unprompted review
Rated 3 out of 5 stars

The product is not bad

The product is not bad. Better than some others I have tried in terms of leak/odour proof although there was some slight shrinkage in the wash. Not enough to bother my wearing but it was there. Stitching on some started to fray.
However, the marketing is shameless. they are very expensive. They are using a 'closing down' strategy to sell and when you make a commitment at full price, they then offer you half price to buy more. Ethically, that would be lovely if we have a chance to try the product but felt a slap in the face after paying £9 a pair! So their ethics are a little questionable

28 July 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Purports to be a sole woman trader closing her business (overworked) in Australia, complete with picture of her at her sewing machine making leakproof panties for incontinent ladies at a very costly price. Website also asked for donations for "Vera". Stated to be cotton. They are not; stretchy material. Promises a satisfaction guarantee. All lies. "Vera" is no doubt an AI picture, and actually is a company Morena Moretti Ltd shipping by the thousands out of China. Contact to cancel and refund ignored.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam company who lie and say…

This is a scam company who lie and say it is home made in UK in cotton. They use an inferior material that does not even work. Nothing as described at all. Not fit for purpose. Could not even get help from ebay. Total waste of money. Scammers Do not waste your money

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I am very pleased with the undies - they do what they say and I have purchased 3 lots . Also the support team is excellent. I had a problem ( beware fake sites!) but the team were prompt at replying and were very supportive. Thank you

14 August 2025
Unprompted review
Rated 1 out of 5 stars

If I could rate zero I would

If I could rate zero I would. I ordered on July 17, 2025. I have not received my order, however they are telling me that I did. They are saying that it was signed for and want to give me a credit of $16 for the inconvenience. However, I paid $83.46 and have nothing. I have done everything that they have requested of me to find my package, but I do not have it. I have requested a copy of the signature since I know I did not sign for it and they cannot provide this. I order packages all the time and have never had a problem receiving anything. My advice is do not order from them.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SUPPORT

The original order took a long time to arrive and was far too small. I contacted the company and was immediately offered a replacement order which would be delivered to me freely and I was told to keep the original order. I was very pleased and satisfied with the company. and the product seems great, too.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

NOT HAPPY

Mine arrived today I ordered 4xl from your sizing there is hardly any material at the front they go nowhere near my stomach even with the band they are shorter in front than a bikini Pictures of product shows the top band is above belly button No they are not Mine is among many other similar complaint's about this False advertising and photos. Not happy

12 August 2025
Unprompted review
Rated 4 out of 5 stars

Communication Excellent; Composition of Material?

Communication was excellent yet products took some time to arrive from the time ordered. Very well packaged on arrival with an extra gift. Thank you Vera. They are well designed., the gusset and back is superb - ensuring light discreet layers that give confidence. That is well done.
Vera is reliable, communicates well and keeps you informed all plusses.You can be sure that Vera will get your order to you even if it takes longer than expected.
Cons - Materials used. I'm a cotton fan which I find more breathable and comfortable against my skin.
The material used to make these was not cotton more like polyester? While they are soft to wear , they're hotter than cotton would be..... As they are not cotton I will not be reordering but satisfied enough to wear them.

8 July 2025
Unprompted review
Rated 4 out of 5 stars

Comfort underwear without liners

I purchased these underwear about a month ago and have found them to indeed be very comfortable to wear all day without feeling damp or uncomfortable. However during that time we had very warm weather and I found them to be very sweaty which made them a bit uncomfortable so might not be suitable for a very warm climate. I also feel they are too short in the body and slide down below my stomach. I would prefer them to be a bit higher in the waist. Other than these two issues I would recommend them and have certainly been wearing them daily and have ditched the panty liners.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Very Happy

I have been very happy with the pants. They performed better than I expected - no leaks.

9 August 2025
Unprompted review

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