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Venezia Maschere Reviews 455

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TrustScore 5 out of 5

4.9

Traditional Costume Store
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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting their authenticity, intricate design, and craftsmanship. Many people are also very satisfied with the fast and safe delivery service, noting that their orders arrived quickly and were well-packaged. However, some customers experienced issues with their orders, specifically regarding receiving an incorrect item or a product with a color that significantly differed from what was displayed on the website. A few also mentioned minor packaging concerns, such as a dented box or shredded polystyrene.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the masks as beautiful,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the exemplary quality,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and fast delivery,... See more

Order

People report positive experiences with their orders. Many consumers praise the quick delivery, with some... See more

Service

Users describe positive interactions with service. Consumers consistently praise the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted to have an impressive looking Venetian mask after my trip to the city, and instead of spending my time on location, I bought one online. The Venezia Maschere website has a a great range of pr... See more

Rated 5 out of 5 stars

The REAL Venicien mask maskmakers. Wide choice of beautiful authentic designs Shipped within 18 hours. Fast delivery of 6 days standard road shipping to France Excellent customer service via... See more

Rated 5 out of 5 stars

Very fast and safe delivery. But what's most important, that it's an amazing piece of handmade art! I'm happy with my purchase. Always wanted an authentic Venetian masquerade mask.

Rated 5 out of 5 stars

Apart from a very quick delivery, the Colombina masks I ordered are simply perfect. They are intricate, beautiful, high-quality, and it is clear that a lot of effort is put into their making. I high... See more

Company details

  1. Traditional Costume Store
  2. Christmas Store

Information provided by various external sources

Venetian Masks 100% Made in Italy Certified Online Shop. We make masquerade masks since 1970. Original handmade Venetian Masks, crafted in Venice with the highest quality paints and materials. We are the first producer of this category that get the certification 100% Made in Italy.

Contact info

4.9

Excellent

TrustScore 5 out of 5

455 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The masks came quick

The masks came quick! They are beautiful!!! The quality of the material is amazing. The business responds quick and shipping was great. I bought different masks all of them were lovely! ❤️

20 December 2023
Rated 5 out of 5 stars

Thank you

The delivery was so fast, i had it sent to my daughter in Texas USA and it arrived with in a week.So happy for that and the item is beautiful will definitely order again and will highly recommend thank you so much

1 December 2023

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