Venetianlace 

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Rated 4 out of 5 stars

I've ordered from Venetian Lace for a few years now and was initially interested because of the leak proof factor. Unfortunately I did not find them to be at all leak proof. However, they are the mos... See more

Company replied

Rated 4 out of 5 stars

The underwear is amazing so comfortable. A variety of colours . The packaging was lovely . A great experience will definitely be purchasing from Venetian lace again.

Company replied

Rated 5 out of 5 stars

I needed some new knickers and realised I’m better with a more natural material and these seemed something worth trying Well I can’t see myself ever buying anything else They are comfortable a... See more

Company replied

Rated 1 out of 5 stars

Very slick marketing campaign for a 'quality product' which turned out to be little plastic packets in a grubby white bag from China. Where's the box & tissue from your adverts? I haven't even unwrapp... See more

Company details

  1. Lingerie Store

Written by the company

Venetian Lace brings you luxurious Italian-inspired lingerie designed for elegance, comfort, and confidence. Discover expertly crafted pieces with premium fabrics, perfect fits, and all-day wearability.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ridiculously small

Ridiculously small I ordered a size up I am a standard U.K. 16 checked my measurements ordered the XL which is an 16 as I wanted them to be comfy . They are way too tight around the leg area , completely unwearable! I am sure they would be comfortable was I able to get them on!

4 March 2025
Unprompted review
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Reply from Venetianlace

We're truly sorry to hear about your experience, and we completely understand how frustrating this must be. Your comfort and satisfaction mean everything to us, and we never want you to feel disappointed.

Jade from our customer service team has already reached out to you via email to help resolve this and find the best solution for you. Please don’t hesitate to reply—we’re here to make things right and ensure you’re happy with your order. 💛

Rated 5 out of 5 stars

Luxury experience from start to finish...

Wow. From the moment I opened the box, I could tell this was something special. The packaging was beautiful, the fabric feels expensive, and the fit is just perfect. I’ve tried so many brands and none come close to this! The little extra gift was such a nice touch too. Proper customer care!

27 January 2025
Venetianlace logo

Reply from Venetianlace

Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the whole experience—from the packaging to the fit and even the little extra gift. At Venetian Lace, we believe luxury is in the details, and your kind words truly mean a lot. 😊✨

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