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Company details
Written by the company
Velveux gelooft dat iedere persoon van nature een ‘glow’ heeft, een soort gloed of aura om je heen. Het straalt aantrekkingskracht, vertrouwen en geluk uit. Deze "Glow" trekt onbewust mensen naar je toe en Velveux gelooft erin dat iedere persoon op deze natuurlijke manier kan schitteren. "Discover Your Natural Glow" met Velveux.
Contact info
Zaagmuldersweg, 9713LJ, Groningen, Netherlands
- +31623854921
- info@velveux.com
- velveux.com
4.2
Great
413 reviews
Hasn’t replied to negative reviews
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Definitely recommended
Been using Velveux for more than a year now. The effect it has on my skin is clearly visible. Skin looks younger and healthier by it.
31 December 2024
Unprompted review
I liked this serum because it lightens…
I liked this serum because it lightens the spots on my face in a short period of time. I can't say anything about wrinkles because I didn't have any. The only thing I don't like is the initial sticky feeling from this serum, but after ten minutes it is completely absorbed. I was satisfied with it, but when it ends, I want to try other brands
5 August 2024
Unprompted review
Top producten
21 May 2024
I received the product broken and the…
I received the product broken and the instruction to return is not clear to me
15 May 2024
Unprompted review
Reply from Velveux
Dear Vanusheh,
We are truly sorry to hear that you received your product broken and that the return instructions were unclear. Our sincere apologies for the inconvenience.
Have you already contacted us about this issue? We would like to help you resolve this as quickly as possible. Unfortunately, we are dependent on the logistics provider for delivery, and the risk of damage is higher because we use luxurious glass bottles and jars to ensure the quality of our products.
We tried to look for an order under your name but were unable to find it. Please contact us at klantenservice@velveux.com with your order number so that we can send you a replacement. We are very accommodating in such matters and want to ensure you have a positive experience with us.
Kind regards,
The Velveux Team
My order was delivered in full and in…
My order was delivered in full and in time
19 January 2024
Unprompted review
Reply from Velveux
Hey Tetiana, thank you for the positive review!
Greetings,
team velveux.
Perfect oogmasker!
Dit collageen oogmasker is echt perfect!! 20-30 minuten en je ziet er mega stralend uit ✨️
8 December 2023
Unprompted review
Reply from Velveux
Fijn om te horen dat de oogmasker jouw perfect helpt.
Veel liefs, Team Velveux
Mixed feelings. Lack of sourcing information. Received a different shape for the smaller roller.
Delivery was fast.
Opening the package there was a strong bad smell, probably the type of materials use around the rollers.
It took a while to get ride of it. That already gives you a bad impression of the whole product. For the first days I thought the bad smell was from the product itself and it was down to fake materials. Then I could not find any information about from where the jade is sourced. It looks very different to other jade or rollers I have and I have tested to see if it's original, results are inconsistent. Velveux should be more clear regarding the quality and sourcing of the jade.
The shape of the smaller roller is different from what is advertised. In their site is a circle shape and I received an oval one. I already have a small oval one, I wanted a round one because the oval sometimes pinches my lower eyelashes. It's very bad Velveux advertises one shape and delivers another. For me getting a round one was the one fact that made me decide to buy the rollers with Velveux.
Overall mechanical use of the whole product is ok.
18 July 2023
Best skincare I've tried!!
I really love the products, best quality ever. The eye cream gives me the hydration I need and besides that helps me with the hyperpigmentation. My dark circles are lighter.
Same with the vitamin C serum, I love the smell and as well it is helping me with the sports I have after acne.
Really good quality products, I'm amazed <3
28 June 2023
Reply from Velveux
We are glad that you like the products Siham, Enjoy your products!
Much love, Team Velveux
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