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Rated 1 out of 5 stars

this company is a bad idea. worst tour i have had in my life and they don't even know who ran the tour. they sell packages without any type of quality control nor knowing who ran the tour. submitted r... See more

Rated 2 out of 5 stars

We arranged and paid $120 online for transportation and lei greeting upon arrival in Honolulu only to be met by a non-chalant female with a 8x11" handwritten sign bearing our name asking us what hotel... See more

Rated 1 out of 5 stars

A simple question: How is this company *still* in business? From misleading (I'm being kind) offers, to booking debacles, to horrible misadventures, to terrible customer service which makes refunds... See more

Rated 5 out of 5 stars

Booking a Hawaiian vacation on the Big Island I had no idea that Kona & Hilo are on the opposite sides of the island and several hours apart by car. I signed up for several tours that would have req... See more

Company details

  1. Travel Agency

Information provided by various external sources

VELTRA offers hundreds of tours and activities for travelers around the world. Experience everything countries of the world have to offer! Choose from sightseeing tours to spa escapes to interactive cultural programs and so much more. With new destinations added daily and an easy way to manage your fun, VELTRA is the only way to travel.


Contact info

  • Yaesu Center Bldg. 2F, 1-6-6 Yaesu, Chuo, 103-0028, Tokyo

  • veltra.com

1.8

Poor

TrustScore 2 out of 5

814 reviews

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Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great food tour in Milan!

Well organised food tour in Milan, the guide was really friendly and knowledgeable, all the stops were worthwhile. Food was great, would definitely book with them again!

30 July 2018
Unprompted review
Rated 5 out of 5 stars

Very easy to use

Had no problems, purchased tickets in the USA on line a month before I went , downloaded the voucher to my phone and was all set ! Easy !

30 July 2018
Unprompted review
Rated 5 out of 5 stars

Travel with Veltra

Our trip to Napoly was managed by Veltra, everything they organised proved Ok..Their stuff was kind, cared about us, we will travel with Veltra again.

30 July 2018
Unprompted review
Rated 5 out of 5 stars

Excellent services

Excellent services. I widely reccommend it. You can trust this site. I received my tickets upon my arrival in Nagoya. I even got a reimbursement for a ticket that my son was not going to use.

30 July 2018
Unprompted review
Rated 4 out of 5 stars

The Colosseum, Palentine Hill & The Forum, The Vatican, Naples & Pompeii

The guide on our Naples/Pompeii bus excursion was barely understandable in English, however, the lady who showed us around Naples and Pompeii was understandable and interesting. The Colosseum and the Vatican Tour guides were both very good.
The bus to Naples was clean and comfortable, and the driver did a good job in the busy traffic.
We had an unexpected stop at an outlet mall on the way to Naples. It would have been good to know about that in advance.
Overall, the tours were interesting and enjoyable.

26 July 2018
Unprompted review
Rated 5 out of 5 stars

Amazing tour and Guide

Thank you for such a great evening. This experience was the highlight of my trip in Barcelona. The guide punctually arrived at the meeting point in Barcelona and explained us what we were going to see during the following hours. Joan was using adjectives like marvelous, fantastic, amazing... So, I thought he was exaggerating.
After a 45 minute drive, we arrived in the village where the local festival was on. We stroll around the narrow streets and beautifully decorated plaza, where villagers were chatting and enjoying the local festival. The atmosphere was just charming. Joan shared with us the history of the village, the tradition and the funny legends behind it.
The fire running began. Devils, drums, sparkles and laughs were all around. The narrow streets became full of colors. I could not stop taking pictures. The group finally decided to join the villagers, so we all dressed the protection clothes Joan was carrying for us and joined the group of devils. We were really living the festival.
This experience was just terrific. So, Joan was not at all exaggerating. I completely recommend this tour to anyone going to Barcelona.

26 July 2018
Unprompted review
Rated 5 out of 5 stars

Value-for-Money tours …

Veltra offers value-for-money tours and ticket prices. I discovered that it has great selection of activities around Tokyo, Japan area. I'll definitely consider it when booking tours elsewhere.

26 July 2018
Unprompted review
Rated 5 out of 5 stars

Veltra would get my business anytime we travel

Used Veltra multiple times when in Japan and every time they delivered 100%. Price was comparable with competitive tour companies. Buses were excellent on the tours. Venues we were taken to were great. Tour guides were really good. Only suggestion would be head sets for the tour guides who have so much wonderful information to share with the tourists on the buses that they don't have any spare hands to hold the microphone they are talking to you through. Would use this company again without hesitation,

26 July 2018
Unprompted review
Rated 5 out of 5 stars

New Orleans City and Cemetery Sightseeing Tour

A very well thought out tour of New Orleans. The Old St Louis #3 cemetery which you`ll visit is a burial ground established in 1854 with elaborate above ground mausoleums, tombs & gravestones.
Walked the rows of marble and stone grave sites that are works of art. The crypts on average are more elaborate than at the other St. Louis cemeteries. I was able to see a number of fine 19th century marble tombs just as impressive as Pairs.

21 July 2018
Unprompted review

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