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See what reviewers are saying

Rated 1 out of 5 stars

So I reviewed these idiots last month complaining about the exorbitant fees they charge: $400 for a basic tune and a new tire. This guy Chad reaches out and offers me a partial refund of $69.99... See more

Rated 5 out of 5 stars

I booked an appointment online, scheduled a day/time that worked for me, they were on time/actually were able to come earlier and I was available, completed the service, I paid less than other shops I... See more

Rated 1 out of 5 stars

This company has a lot of issues. The guy Jon Jensen with Velofix in the Los Angeles area has wasted everyone’s time. We set up an initial appointment in early April that he missed. Said his truck bro... See more

Rated 1 out of 5 stars

I cannot contact Velofix in Edmonton. Tried internet, calling cellphone and texting. Can’t make appointments on the internet as they are booked into oblivion. No response so I am assuming they have cl... See more

Company details

  1. Bicycle Repair Shop
  2. Bicycle Rental Service
  3. Bicycle Store
  4. Bike Accessories Store

Information provided by various external sources

We offer a convenient Mobile Bike Shop experience at your home or office. Our goal is to offer a convenient premium service that gives you more time to do what you love…RIDE!


Contact info

  • West 5th Avenue 35, V5Y 1H4, Vancouver, Canada

  • velofix.com

1.8

Poor

TrustScore 2 out of 5

21 reviews

5-star
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1-star

No history of asking for reviews

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1.8

All reviews

(21)

3 reviews in the last 12 months

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