Wonderful staff Consultant explains everything so understanding easy for patient Forgot to say i am trilled with results
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Location
Switch location46 The Avenue, SO17 1AX Southampton, GB
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I received treatment at the VeinCentre Southampton by Dr Nigel Hacking. All the staff at the Clinic were very pleasant and the process, from the initial assessment to the actual treatment and the f... See more
Company replied
The appointment was made easily. The reception staff friendly The Senior Nurse competent and Kindly which put me at ease. Meeting with the Consultant was really reassuring. He performed the scan... See more
Company replied
The team at the vein centre are excellent. Staff friendly and reassuring. I had visited a clinic a year before( entirely different company) where I was quoted a ridiculous amount for varicose vein tr... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
46 The Avenue, SO17 1AX, Southampton, United Kingdom
4.7
Excellent
70 reviews
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Wonderful staff
Wonderful staff
Consultant explains everything so understanding easy for patient
Forgot to say i am trilled with results
6 August 2026
Unprompted review
Reply from VeinCentre - Southampton
Hi Beverley,
Thank you for your kind review. We’re pleased to hear the consultant took the time to explain everything in a clear and understandable way and that you found the team so welcoming.
Best wishes,
Dilly
Very easy to talk to
Very easy to talk to, explained things simply without making me feel silly or vain.
17 July 2026
Reply from VeinCentre - Southampton
Hi Alison,
Thank you for your lovely review. We’re pleased to hear the team made you feel comfortable and explained everything clearly in an approachable and understanding way.
Best wishes,
Dilly
Vein center
Very friendly service with staff and receptionist. Very attentive and informative. Would thoroughly recommend.
16 July 2026
Reply from VeinCentre - Southampton
Hi Mary,
Thank you for your kind feedback. We’re so pleased to hear you found the team friendly, attentive and informative throughout your visit.
We really appreciate your recommendation.
Best wishes,
Dilly
Excellent service from all personnel
All personnel were friendly professional and informative. I felt I had a very positive experience and am happy to continue with treatment
10 July 2026
Reply from VeinCentre - Southampton
Hi Pat,
Thank you for your kind feedback. We’re delighted to hear you had such a positive experience and found the team friendly, professional and informative.
We look forward to supporting you throughout your treatment journey.
Best wishes,
Dilly
Reply from VeinCentre - Southampton
Hi there,
Thank you for your review. We’re glad to hear you felt reassured and confident in the care provided by the team.
Best wishes,
Dilly
First time visit to the VeinCentre so a…
First time visit to the VeinCentre so a little apprehensive, but immediately put at ease. The consultant was professional and explained the procedure and answered my questions. The nurse was very thorough too and reassuring.
7 June 2026
Reply from VeinCentre - Southampton
Hi Elizabeth,
Thank you for your lovely review. We’re pleased to hear the team helped put you at ease from your first visit and that your consultant and nurse provided reassuring, professional care throughout.
Best wishes,
Dilly
I received treatment at the VeinCentre…
I received treatment at the VeinCentre Southampton by Dr Nigel Hacking. All the staff at the Clinic were very pleasant and the process, from the initial assessment to the actual treatment and the follow up session, was very straightforward.
After the 1st week, I did have some concern which was quickly dealt with through the call centre and physically checked by Anna Sharrock at the Clinic which greatly reassured me; that check was without cost. 7 weeks later, I had my follow up review during which Dr Hacking did a little more work on my leg and that’s it. I’m greatly relieved to have had the treatment and very happy to recommend the Vein Centre.
11 March 2026
Unprompted review
Reply from VeinCentre - Southampton
Hi Robin,
Thank you for sharing your experience. We’re delighted to hear Dr Nigel Hacking and the Southampton team looked after you so well throughout your treatment journey. It’s especially nice to hear the additional support and reassurance you received gave you confidence along the way. Thank you for your recommendation.
Best wishes,
Dilly
Very helpful and cheerful staff
Very helpful and cheerful staff.
Friendly and welcoming, offering coffee to my mum who accompanied me.
Nigel was quick to put me at my ease and fully explain the entire procedure and Jenny was helpful and kind.
7 May 2026
Reply from VeinCentre - Southampton
Hi Joanne,
Thank you for your kind feedback. We’re so pleased the team made both you and your mum feel welcome and comfortable throughout your visit. It’s lovely to hear both the Consultant and the Nurse helped put you at ease and explained everything clearly.
Best wishes,
Dilly
Ankle Swelling
I was able to see a consultant quite quickly as I just wanted to check that the veins in my legs were not the reason for the ankle swelling so had a scan.
Great service and pleasant staff.
30 April 2026
Reply from VeinCentre - Southampton
Hi Christine,
Thank you for your kind feedback. We’re pleased you were able to be seen quickly and that the scan helped provide reassurance. It’s lovely to hear you found the team pleasant and the service helpful.
Best wishes,
Dilly
From the moment I walked through the…
From the moment I walked through the door I felt relaxed the lady on reception was polite and helpful when I met Anna the lady who will carrying out my procedure she explained everything to me in detail which made me feel confident I'm doing the right thing now looking forward to 15th May when I when I see Anna again for my treatment
15 April 2026
Reply from VeinCentre - Southampton
Hi Sally,
Thank you for your lovely feedback. We’re so pleased you felt relaxed and well looked after from the moment you arrived, and that the team took the time to explain everything clearly and build your confidence. We look forward to seeing you again for your treatment on the 15th May.
Best wishes,
Dilly
Friendly welcome & efficient service
Friendly welcome. Appointment was on time. Efficient medical advice and all questions answered at the time. Everything about the procedures used was explained thoroughly and any possible problems were addressed.
10 April 2026
Reply from VeinCentre - Southampton
Hi Coshie,
Thank you for your review. We’re glad to hear you received a warm welcome and that everything was explained clearly, helping you feel informed and reassured during your visit.
Best wishes,
Dilly
All information given on the day was…
All information given on the day was clear and precise. This gave me the confidence to ahead with booking vein treatment. All staff were extremely helpful and professional.
1 April 2026
Reply from VeinCentre - Southampton
Hi Mandy,
Thank you for taking the time to leave a review! We're pleased to hear that you feel well informed and that the clinic team were helpful and professional. We're looking forward to seeing you soon for your treatment!
Many thanks,
Hannah
A welcoming greeting at reception to…
A welcoming greeting at reception to start. Friendly, informative consultant and nurse. Looking forward to my treatment.
24 March 2026
Reply from VeinCentre - Southampton
Dear Sandra - Thank you for your lovely feedback. We’re so pleased to hear you felt welcomed from the moment you arrived and that both your consultant and nurse were friendly and informative. We’re excited to support you throughout your treatment and look forward to seeing your progress! Jackie
Efficient professional and friendly
The appointment was made easily.
The reception staff friendly
The Senior Nurse competent and Kindly which put me at ease.
Meeting with the Consultant was really reassuring. He performed the scan quickly and efficiently.
Gave me the results and a plan to help resolve my problems with my veins.
6 March 2026
Reply from VeinCentre - Southampton
Hi Tina,
Thank you for sharing your experience. We’re pleased to hear your appointment was easy to arrange and that the team helped you feel at ease while clearly explaining your results and treatment plan.
Best wishes,
Dilly
Reply from VeinCentre - Southampton
Hi Kate,
Thank you for your review. We’re glad to hear the team provided a friendly and efficient service and that everything was clearly explained during your visit.
Best wishes,
Dilly
The minute I walked in the receptionist…
The minute I walked in the receptionist made me feel welcome and as I was introduced to the medical team they put me at my ease.
19 January 2026
Reply from VeinCentre - Southampton
Hi Christine,
Thank you for sharing your experience. It’s great to hear you felt welcome straight away and that the medical team helped put you at ease throughout your visit.
Best wishes,
Dilly
Amazing and helpful
Super helpful and caring. Greeted by lovely reception staff, nurses and doctor all amazing. Easy to park, transparent and clear pricing. Even a follow up call to make sure all my questions had been answered
28 January 2026
Reply from VeinCentre - Southampton
Hi there,
Thank you for your lovely comments. We’re pleased you found the team so caring and helpful, and that the clear information and follow-up added to your confidence in the service.
Best wishes,
Dilly
EXCELLENT TREATMENT ALL ROUND
There's a very warm atmosphere at the Vein Centre on arrival. The receptionist was expecting me, and had all the necessary information to hand. The Waiting room is very comfortable and we were offered a cup of coffee. Mr Ahmed El-Basty is very pleasant and easy to talk to. I had my first treatment in November and had a follow-up with him today. He enquired whether I had suffered any pain or problems, took a look at my legs while I was standing, and then proceeded with the treatment. I understand that, following sclerotherapy, the appearance of the veins takes a while to completely fade. I feel very confident that this will happen and I am so glad I found the Vein Centre and Mr El=Basty.
21 January 2025
Unprompted review
Reply from VeinCentre - Southampton
Hi Susan,
Thank you for such a detailed and kind review! We’re delighted to hear how comfortable and confident you’ve felt throughout your treatment and follow-up, and that you’ve been so well looked after by Mr El-Basty and the team.
Best wishes,
Dilly
Clear open information and pricing
My consultant gave a clear guidance of what would be done if I went ahead with the treatment, and what I could expect the results to be. The cost of the treatment was explained to me, with no hidden extras. It was an easy decision to go ahead.
5 January 2026
Reply from VeinCentre - Southampton
Hi John,
Thank you for your review. We’re pleased to hear you received clear, open guidance about both the treatment and pricing, with no hidden surprises. It’s great to know this helped you feel confident in your decision.
Best wishes,
Dilly
Reply from VeinCentre - Southampton
Hi Tracey,
Thank you for your feedback. We’re glad you found your consultation calm, informative, and relaxed, that’s exactly the experience we aim to provide.
Best wishes,
Dilly
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