Prominent veins on one leg for many years. Decided to sort. Reception staff welcoming. Initial consultation with Dr Reji was very informative, clear and reassuring re procedures required. The morning... See more
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Location
Switch location40 The Ropewalk, NG1 5DW Nottingham, GB
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I would like to say that all the staff were lovely when I had my veins done in both legs. However, after spending around £8000 in total my veins are back worse than before. Very disappointed as wh... See more
Company replied
Everyone at the Nottingham centre was kind and caring. The Receptionist was helpful and reassuring. The Consultant and his assistant introduced themselves and their roles. I was given detailed inform... See more
From the moment I entered the clinic I was made to feel at ease, everyone one was very friendly . Mark Reji was very professional and honest. I had had my varicose veins treat by Mark back in 2022 and... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
40 The Ropewalk, NG1 5DW, Nottingham, United Kingdom
4.7
Excellent
77 reviews
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Professional treatment for facial veins but unfortunately left with scarring
I had treatment for very minor thread veins on and around my nose. They were so minor I was in two minds about treatment in case it made them worse. But due to their prominent position it was affecting my self confidence so I booked in with Helen in Nottingham.
The clinic was lovely with a warm welcome from the receptionist. Helen was very patient and friendly. I was very nervous as treatment on the tip of my nose would be obvious if it went wrong.
The treatment itself was quick and painless.
Can't fault the service and treatment.
However, I do think the warnings of "minor pinkness and potential scabbing that generally heals in a day or two" was misleading. I had severe scabbing that no make up would cover for weeks. It probably took a month for redness to completely go (I could cover it with makeup after two weeks).
Also, unfortunately, I still have redness plus a white scar and indentation that is more noticeable than the original vein. As its now been over three months I assume this is permanent.
I did make contact to ask for guidance and was asked to provide photos. Unfortunately its hard to show on a photo as it is minor, but compared to the issue I started with its worse. I now have more veins but don't feel confident returning for treatment so feel I'm stuck with a worsening situation.
I mostly can't fault the Vein Centre. Cosmetic surgery comes with no guarantees and I seem to just have been one of the unlucky few this didn't help. The only thing I think could have been better was information about healing time and risks...everything on the website suggests scarring is not a risk or very rare. Helen was excellent and I'm sure she gets great results for many people. I just think it's fair people go into this with a balanced view.
24 July 2025
Unprompted review
Reply from VeinCentre - Nottingham
Hi Susanna,
Thank you for taking the time to share such a detailed and balanced review of your experience. We’re really sorry to hear your feedback and we completely understand how disappointing this must feel.
We’d really like the opportunity to review your treatment outcome further with you to see if there's anything we can do and to support you moving forwards. A member of our team will be in touch shortly, although please don’t hesitate to contact us directly if it’s more convenient for you. We look forward to talking to you soon.
Best regards,
Dilly
First Class Treatment
First Class treatment from highly competent and very pleasant people. The result of it all is that I've been fully restored and able to do everything I could do before I suffered the problem.
16 July 2025
Reply from VeinCentre - Nottingham
Hi Stewart, thank you so much for your lovely feedback. We’re delighted to hear that your experience was first class and that you felt so well looked after by our team.
Warm regards,
Dilly
I highly recommend using this company
I highly recommend using this company. Very friendly from start to finish. Really pleased with the results of my treatment.
12 October 2025
Reply from VeinCentre - Nottingham
Hi Tracey, thank you for your kind words and recommendation. We’re so pleased to hear that your experience was friendly and professional from start to finish, and that you’re really happy with your results.
It’s wonderful to know you felt so well looked after throughout your journey with us.
Best wishes,
Dilly
Vein treatment.EVLA,FOAM SCLEROTHERAPY.
As I arrived at the surgery I felt a bit nervous but straight away the Surgeon DR.MARK REGI made me feel very comfortable and at ease.He looked at my left leg and straight away he said he could sort the bulky vein out in my leg.such a lovely person he is!.. along side his assistant Debbie who was so lovely!
As the weeks went on i could tell there was a huge improvement already! It has given me huge confidence now Thanks to a great Surgeon! I couldn’t be more pleased with the outcome.
Best wishes
Karen Doyle.
14 August 2025
Unprompted review
Reply from VeinCentre - Nottingham
Hi Karen, thank you for your wonderful and detailed review. It’s fantastic to hear how comfortable and confident you felt under the care of Dr Mark Regi and Debbie, they’ll be so pleased to know their kindness and professionalism helped you feel completely at ease.
We’re thrilled you’ve noticed such a big improvement already and that your results have boosted your confidence. Thank you again for choosing VeinCentre and for sharing your kind words.
Best wishes,
Dilly
excellent staff
I was welcomed by very friendly staff
I was able to ask any questions
They explained me everything I need to know
18 September 2025
Reply from VeinCentre - Nottingham
Hi Lenka,
Thank you for your lovely comments. We're happy to hear that you felt everything was explained in detail and that you could ask any questions, as we always aim to make sure you have all of the information you need throughout your journey!
Warm regards,
Hannah
Reply from VeinCentre - Nottingham
Hi Sam, thank you for leaving us this lovely feedback. We’re so glad your experience with us was excellent and that you felt well cared for throughout your visit.
Best wishes,
Dilly
A really convenient location
A really convenient location, all of the staff are lovely. The procedure was explained clearly and the cost was outlined - the pre-procedure information was comprehensive.
The procedure (bilateral varicose veins) was not too uncomfortable and there was a follow up call within a couple of days.
Jane, Jo, Debbie and Dr Duncan are an asset.
20 August 2025
Unprompted review
Reply from VeinCentre - Nottingham
Hi Lou,
Thank you so much for your thoughtful review! We’re thrilled to hear you had such a positive experience and that everything was smooth and well communicated.
Jane, Jo, Debbie, and Dr Duncan will be so pleased to hear your kind words!
Best wishes,
Dilly
No issues Nice pleasant staff giving…
No issues Nice pleasant staff giving clear information regarding the procedure
24 July 2025
Reply from VeinCentre - Nottingham
Hi Andy,
Thank you for your kind feedback! We're really glad to hear everything went smoothly and that you found the team pleasant and informative.
Best wishes,
Dilly
Welcoming, friendly and supportive
From entering the door and speaking to the Receptionist they were nothing but very welcoming and inviting. The nurse was also very friendly and supportive. Dr Duncan Drury was very welcoming, sympathetic, knowledgeable and very truthful explaining all the services available.
12 July 2025
Reply from VeinCentre - Nottingham
Hi Michelle,
Thank you for your lovely review! We're really pleased to hear that you found our team welcoming and everything well explained. We look forward to seeing you soon.
Best wishes,
Dilly
Very friendly staff and consultant puts…
Very friendly staff and consultant puts you at ease immediately.
12 July 2025
Reply from VeinCentre - Nottingham
Hi Karen,
Thank you for your kind words! We're so pleased to hear that you felt at ease and well looked after by our team Creating a welcoming and comfortable environment is very important to us, and we’re glad that came through during your visit.
Best wishes,
Katie
Reply from VeinCentre - Nottingham
Hi Alan,
Thank you for your feedback. We're really pleased to hear that you found everything well explained and that you felt cared for throughout your experience.
Best wishes,
Katie
Reply from VeinCentre - Nottingham
Hi there,
Thank you so much for your kind words. We're really glad to hear you found the experience friendly, helpful, and reassuring. That's exactly what we aim for!
Best wishes,
Katie
A very relaxing environment and all the…
A very relaxing environment and all the staff are very welcoming. I was very nervous when I arrived but I soon felt comfortable as the staff were reassuring and kind.
25 June 2025
Reply from VeinCentre - Nottingham
Hi Toni,
Thank you for your review! We are so happy to hear that the team could help you to feel at ease. We loved welcoming you to VeinCentre.
Best wishes,
Katie
Absolutely excellent experience at Veincentre Nottingham
Absolutely excellent experience at Veincentre and so pleased with the outcome. I attended the Nottingham Clinic. I was assured that the outcome would be positive and indeed this was the case! Once I removed my surgical stocking I was so impressed with the results. I wished I had the procedure done years ago! Thanks to all the staff! The lady on reception was great, the nurse was lovely and Mark Regit the Consultant was so professional and friendly. All was explained to me very carefully and consequently I felt quite at ease with the procedure which only occasioned me slight discomfort… certainly nothing to worry about!
5 June 2025
Unprompted review
Reply from VeinCentre - Nottingham
Hi Martin,
Thank you so much for your kind and detailed feedback! We're delighted to hear you had such a positive experience at our Nottingham clinic and that you're so pleased with the results. It's great to know that Dr Mark Regi, along with our nurse and reception team, helped you feel well informed and at ease throughout. We really appreciate you sharing your experience, and we're so glad you chose to go ahead with treatment!
Wishing you the best,
Georgina
Staff were friendly and welcoming
Staff were friendly and welcoming. Dr Regi did a thorough assessment, and explained my situation fully to me. I look forward to a review in June.
8 May 2025
Unprompted review
Reply from VeinCentre - Nottingham
Hi Ray,
Thank you for your lovely feedback! We're glad to hear you felt welcomed and well looked after. It's great to know you found the consultation thorough and clearly explained. We look forward to seeing you again in June!
Wishing you the best,
Katie
Had treatment in 1 leg in 2023
Had treatment in 1 leg in 2023 , Veins returned within 12 months , contacted the centre to ask about options, they said because it was 12 month I would have to pay £3000 again .
Ironically I did point out a vein I thought they had not treated on my return visit after treatment , to which the consultant said , it wasn’t VV , it was normal !!! To which the mess in my left leg which has now developed again seems to of stemmed from that point . No offer of a follow up to check or a discount .
Not impressed at all .
1 June 2024
Unprompted review
Reply from VeinCentre - Nottingham
Hi there,
Thank you for sharing your feedback, and we're very sorry to hear that you’re feeling disappointed with your experience. Please be assured that we genuinely care about the wellbeing of every patient and are committed to providing thorough and high-quality care at every stage of the journey. We are very proud to maintain a 99% success rate and always strive to ensure that each patient receives the highest standard of treatment and support.
We would really value the opportunity to speak with you directly so we can better understand what happened and provide any follow-up support you may need. Please don’t hesitate to contact us on 01782 753960 and ask to speak with our Senior Patient Advisor. We are here to help and want to make things right.
We look forward to hearing from you soon.
Wishing you all the best, Katie
The atmosphere was very welcoming
The atmosphere was very welcoming.
Everyone was friendly polite and explained procedures very clearly.
Overall I had a very good experience on my consultation.
24 April 2025
Reply from VeinCentre - Nottingham
Hi Janice,
Thank you for your kind feedback! We’re so glad to hear that you felt welcome and well-informed throughout your consultation. Our team works hard to create a friendly and clear environment, so it's wonderful to know that you had a positive experience!
Wishing you the best,
Katie
Lovely consultant Mr Duncan Drury
Lovely consultant Mr Duncan Drury, explained everything in great detail, really informative of the cause and next steps. Booked in for Procedure next month with Duncan.
19 April 2025
Reply from VeinCentre - Nottingham
Hi Kirsty,
Thank you for sharing your experience! We're so glad to hear that you found the consultation informative and that you felt well-supported. We're here to help every step of the way and look forward to welcoming you back for next month!
Wishing you the best,
Katie
A difficult day made so much easier by lovely people
I have just been to the Nottingham Vein centre. I had foam sclerotherapy injections into the veins that were troubling me. Dr Drury was very thorough and very professional. Jane the receptionist and Debbie the nurse were delightful. Thankyou all for making a difficult day so much easier 😊
23 April 2025
Unprompted review
Reply from VeinCentre - Nottingham
Hi Paul,
Thank you for sharing such a thoughtful message! We're so pleased to hear that the team helped make your day easier and that you felt well looked after throughout your visit. Wishing you a smooth and speedy recovery!
Wishing you the best,
Katie
Excellent customer care
Excellent customer care, everyone so friendly and treated with respect
2 April 2025
Reply from VeinCentre - Nottingham
Hi Sharon,
Thank you for your wonderful feedback! We're so glad to hear that you felt respected and well taken care of by our team. We appreciate your kind words and we loved welcoming you.
Wishing you the best,
Katie
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