VeinCentre - Gloucester Reviews 34

TrustScore 4.5 out of 5

4.6

Unit B7, Elmbridge Court, GL3 1JZ Gloucester, GB


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Rated 5 out of 5 stars

Friendly, professional, knowledgeable, made me feel at ease. Answered all questions I had and explained the plan of care thoroughly.

Company replied

Rated 5 out of 5 stars

Staff were really good when we arrived just on time having been directed by sat nav to the other side of Innsworth using your post code. They were calm and welcoming. The examination process was ve... See more

Company replied

Rated 5 out of 5 stars

From start to finish the Veincentre were very clear, professional and caring. Everything was very clearly explained along with how long the procedure would take. The recptionists Susie and Juliet were... See more

Company replied

Rated 5 out of 5 stars

I’ve just finished having my Varicose Veins treated at the Veincentre in Gloucester. I had EVLA 7 weeks ago to both legs and foam sclerotherapy today. I have received fantastic treatment from Dr Vishw... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Unit B7, Elmbridge Court, GL3 1JZ, Gloucester, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Had a problem with varicose veins in…

Had a problem with varicose veins in both legs, and needed treatment before a holiday as I was unable to obtain travel insurance with the problem.
I rang the Gloucester centre on the Saturday and went for consultation a week later, and had the procedure two weeks later.
All the staff were excellent, especially the surgeon and the nurse who was with me during the procedure.

5 March 2025
VeinCentre - Gloucester logo

Reply from VeinCentre - Gloucester

Hi Stephen,

Thanks so much for your lovely review! We're really glad we could help you get treated in time for your holiday and that you felt well cared for throughout. Your care is our priority. We'll make sure to pass on your kind words to the team in Gloucester.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Good customer service and friendly…

Good customer service and friendly staff. Felt confident with Dr Bratby and his team. Great outcome and would recommend.

20 January 2025
VeinCentre - Gloucester logo

Reply from VeinCentre - Gloucester

Hello,

Thank you for your lovely review. We’re so glad to hear you had such a great experience with our team and felt confident in our care. It’s wonderful to know you’re happy with the outcome!

Best wishes,
Katie

Rated 5 out of 5 stars

Veincentre Gloucester

Everyone at Veincentre Gloucester has been incredible. I was very anxious throughout EVLA and schelotherapy and they were brilliant with me, kind and patient. When I had concerns after treatment they got me back in to deal with it and offering reassurance when they needed to. My legs are completely different just a few months on and I would highly recommend the Gloucester branch to everyone. Thankyou to Dr Deepak Vishwanath, the nurse and the receptionist for everything.

9 October 2024
Unprompted review
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Reply from VeinCentre - Gloucester

Hi Nikki,

Thank you for your wonderful feedback! We’re so pleased to hear how well the Gloucester team supported you through your treatment. It’s completely natural to feel anxious, and we’re glad the team were there to reassure you when you needed it most. Seeing how happy you are with your results makes our day - your recommendation means a lot to us!

If you know someone who might benefit from our treatments, we offer a Refer a Friend programme which rewards both you and the person you refer to us! https://www.veincentre.com/refer-a-friend/

Best wishes,
Katie

Rated 1 out of 5 stars

Permanent staining after procedure

Customer service is fine. It's the treatment itself that didn't work for me. I had one session of misrosclerotherapy for thread veins, and 10 months later the veins are about as bad as they were before PLUS I now have quite bad brown staining from injections all over my legs.
Yes, I was aware before agreeing to the procedure there is a risk of permanent staining. And yes, I am aware repeated treatments are required for thread veins. But, as always, one hopes for the best! And, obviously, after suffering such bad staining, I have no desire to go through this again.
I hope I will be able to find a treatment that will rid me of these dark spots. Otherwise, I will never have confidence to wear something above my ankles in summer.

23 March 2024
Unprompted review
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Reply from VeinCentre - Gloucester

Hello,

Thank you for sharing your experience with us, and we’re truly sorry to hear that you haven't had the best outcome. Many people find that any issues improve over time and with additional treatments. I understand that a member of our team has already been in touch with you, but if you need anything in the future, we are always here to support you.
Please don’t hesitate to reach out to us directly at 01782 753960 if there’s anything we can assist you with.

Wishing you all the best,
Katie

Rated 5 out of 5 stars

The staff were very friendly and…

The staff were very friendly and professional, they made the whole process almost painless.

11 December 2024
Unprompted review
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Reply from VeinCentre - Gloucester

Hello,

Thank you so much for your kind words! We're thrilled to hear your feedback. Making the process as smooth as possible is always our priority. We loved welcoming you!

Best wishes,
Katie

Rated 5 out of 5 stars

Superb clinic

Superb clinic. Every member of staff were friendly and relatable as well as being extremely professional. Dr Deepak Vishwanath was very thorough and explained all procedures fully in an understandable way. I felt completely at ease with and fully confident in the staff. We are so fortunate to have such a facility in Gloucester.

11 December 2024
Unprompted review
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Reply from VeinCentre - Gloucester

Hello,

Thank you for such a wonderful review. We're thrilled to hear about your positive experience with our Gloucester team. It's great to know you felt at ease and confident with us. Thank you are choosing Veincentre!

Wishing you the best,
Katie

Rated 5 out of 5 stars

I’ve just finished having my Varicose…

I’ve just finished having my Varicose Veins treated at the Veincentre in Gloucester. I had EVLA 7 weeks ago to both legs and foam sclerotherapy today. I have received fantastic treatment from Dr Vishwanath and Liz (Nurse) and I am very pleased with the results. I found the whole experience very positive and I would highly recommend. Thanks also to Luke (clinic administrator) for a very efficient and friendly service.

27 November 2024
Unprompted review
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Reply from VeinCentre - Gloucester

Hi Christopher,

Thank you for your review, especially about our team! It is lovely to hear that you had a fantastic journey with us and we are so happy that you have achieved the transformation you were looking for.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Highly professional and experienced

All staff at the clinic were highly professional and welcoming. My procedure was carried out with clinical precision, reassurance and continuous guidance throughout my visit.

18 November 2024
Unprompted review
VeinCentre - Gloucester logo

Reply from VeinCentre - Gloucester

Hello,

We are so pleased to read your lovely review, especially about our team. It is so rewarding to hear about your experience and that we’re delivering the patient-focused care we strive for. It was an absolute pleasure to care for you.

Best wishes,
Katie

Rated 5 out of 5 stars

Really lovely welcome and support…

Really lovely welcome and support throughout. Everything was explained
Happy with the results

17 October 2024
Unprompted review
VeinCentre - Gloucester logo

Reply from VeinCentre - Gloucester

Hello,

Thank you for your review. We are so pleased to hear you felt supported throughout and happy with your transformation. We loved welcoming you to Veincentre!

Best wishes,
Katie

Rated 5 out of 5 stars

Having had a second microsclerotherapy…

Having had a second microsclerotherapy treatment at Veincentre Gloucester on 9th November, I can honestly say my experience has been nothing short of excellent. The whole team provide a warm and friendly welcome that immediately puts you at ease. The treatment itself was delivered with complete professionalism, expertise and care. Dr Vishwanath, Nurse Liz and Clinic Administrator Luke really do provide a first class service. I have been very happy with my results so far and wouldn't hesitate to recommend!

9 November 2024
Unprompted review
VeinCentre - Gloucester logo

Reply from VeinCentre - Gloucester

Hi Maria,

Thank you for your review! We thrilled to hear you had an excellent experience with us from the start. Reading comments like yours is so heart-warming. This is exactly the experience we strive to provide, so we couldn't be happier to read your comments. We loved welcoming you to our Gloucester clinic and making you feel at home.

Wishing you the best,
Katie

Rated 5 out of 5 stars

My experience on vein surgery

My experience on vein surgery. I arrived at centre to be greeted by Luke who once’s he’d checked me in offered a bottle of water so I didn’t become dehydrated.
The nurse and consultant were very friendly and talked me through everything and warned me when needles were going to be inserted. Everything went smoothly with Luke making me a pot of tea while resting. I would not hesitate to recommend the Vein centre in Gloucester.

24 September 2024
Unprompted review
VeinCentre - Gloucester logo

Reply from VeinCentre - Gloucester

Hello,

Thank you for your lovely review about our Gloucester clinic and the team! We will be sure to pass this on to them. Our main priority is making you feel comfortable and informed throughout your journey. If you know someone who might benefit from our treatments, we’d love to let you know about our referral programme. Both you and the person you refer will receive rewards, as a thank you for choosing us!

Best wishes,
Katie

Rated 5 out of 5 stars

Wonderful experience at the Veincentr

My whole experience was brilliant. All the staff at the Gloucester Veincentre were friendly, welcoming and informative. Luke on the desk made sure I had every piece of paper work to hand and made sure I was kept very well hydrated. The treatment was done in a professional way and I had huge confidence in Dr Mark Bratby. I have him to thank for making sure my legs are in the best condition in years just in time for my daughter’s wedding.

9 September 2024
Unprompted review
VeinCentre - Gloucester logo

Reply from VeinCentre - Gloucester

Hi Kate,

Thank you for your lovely review, and we're delighted to hear you had a positive experience with our Gloucester team. We want to make you feel comfortable with every visit with us. Knowing that we helped you achieve such great results makes everything we do worthwhile.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Excellent service and treatment.

Excellent service and treatment.All staff polite courteous and so helpful . Cannot recomend Gloucester vein clinic high enough Both legs look good and feel good and have reduced the risk of varicose ulcers.

21 September 2024
Unprompted review
VeinCentre - Gloucester logo

Reply from VeinCentre - Gloucester

Hi Tom,

Thank you for your lovely review about our Gloucester clinic and the team. Our main priority is making you feel comfortable and informed throughout your treatment journey. So pleased to hear you're happy with your treatment outcome!

Best wishes,
Georgina

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