Vegasgems Reviews 248

Great customer service

Fast and friendly response. Very helpful.

One of my favorite slot platforms, redemption time always 24 hrs or less good selection of slots including pragmatic and helpful customer service almost instant replys. There's many platforms that fall short of satisfactory Vegas Gems Top notch!

I've had the greatest of gaming experience at Vegas gems it's awesome I am very pleased with the whole platform.

prompt response and a very informative agent

The response time is insanely quick they are super friendly and very accommodating.

LMAO,

I RECORDED MY GAMES. EVERYTIME I BET SMALL I WOULD NEVER HAVE A LAG AND WHEN I BET BIG I ALWAYS HAVE A LAG.

I WON 2K BY BETTING SMALL. I TRY TO REDEEM 500.

AFTER I KEPT PLAYING WON 3K.

THEN LOST ALL 3K WHILE THEY SENT ME FOR 2 TIMES IF VERIFICATION.
I STILL SUPORTTED AND BOUGHT 20 DOLLARS OF GEMS BUT THEY SCAMMED ME. THEY TOOK MY MONEY AND DID NOT EVEN UPDAT MY GEMS AMMOUNT.
I GOT FRUSTRATED AND POINT OUT THE OBVIOUS.
I THEN ASK THEM WHY DO I LAG WHEN I BET BOG AND NOT SMALL. WHY DO I NEED TO VERIFY SO MANY STEPS.

NOW THEY JUST WANT TO REDUND ME ALL MY BOUGH GEMS AND NOT PAY ME OUT FOR MY 500 SWEEP SKATES. DONT WASTE YOUR TIME HERE. GO PLAY CHUMBA OR PULZ BETTER.

I really like this casino, the staff is great and fast to help, and the payout options are top notch if you are into crypto. They say withdrawals usually take at most 24 hours, which is very fast. The game selection is pretty big and I have had some really good luck there!

So far I am liking Vegas gems because of there daily shard bonuses. I haven't been able to win anything yet but am hoping to in the near future. My favorite slot is joker jewels.

It's all about the support staff. When it comes to Vegas Gems, they are in my opinion, the best in the entire world. They happen to respond very quickly and I am usually winning. I'd say 8 out of 10 times that I play. So yeah you should play vegas gems and yeah you should love Kim and H3pey, cuz you will.

Customer service very helpful, and made my redemption super easy!

Vegas gems is a fun social casino site! The games are so much fun!

Kim was fantastic and an awesome support staff

I’m so grateful for Kim, she’s an amazing person and deserves a raise!!

Vegasgems has locked me out of my account. One day it randomly locked me out of my account and asked for some sort of authenticator code. The thing is, I never set up an authenticator on the account to begin with. I've messaged support about this several times now, waited for weeks for a response but never got any besides one automated response that said they would get back to me. I looked around and other people have experienced this problem too.

So I highly recommend against Vegasgems unless you want to get randomly locked out of your account and lose your balance.

Well I'd give a 5 but I haven't had a chance to use the slots yet cause j kind of like to build up more money for them first and I enjoy the crypto games with the exception of no auto, and it random if they have in all I may have missed some I'm sure slots probably have auto, so my experience today was with a bug and the CS lady was very nice and not dismissive of my knowledge of such things as somd CS can be especially at a casino, it took a slight bit but we worked through my issues and she even gave me a little something for my help/troubles some stingy dismissive places won't evenk do that because they dismiss it all as player error without it actually being such. It's always great for deal with helpful CS who can listen and work with you instead of try to place blame on you lol. So a++ for Kim

I've literally become In love with this site! It's legit , and i don't mind putting money in , because I know that there not just gunna steal it , but there will be return ! Customer service is on point , and verification was secure , but not to extreme. Love vegasgems! Thanks guys

Vegas gems is my favorite online slots game. The customer service is the best and respond to my questions or concerns very quickly. The games are great and there is a wide variety of them. I ended up winning $320 and was having some trouble redeeming my winnings (which was my fault) but customer service helped me through it and I got paid in less than 24 hours. I really enjoy playing at vegas gems and will continue to play. I highly recommend trying them out.

The first online casino to actually walk me through what to do and was quick at doing so,