VEEPS IS TERRIBLE
I am totally unable to view the Brandi Carlile concert that I paid for on my LG Smart TV.
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I am totally unable to view the Brandi Carlile concert that I paid for on my LG Smart TV.
I have used Veeps twice to watch Lucy Thomas concerts. An advertisement came up to rewatch the September concert, which I chose to do and purchased it on the site. After accepting my purchase, the website said the concert had expired and was unavailable. I wrote to Veeps for a refund. They offered for me to watch the Christmas concert again. I said that was not the one I wanted and to please issue a refund. They wrote back to say they would release the expiry and gave me only one day in the middle of the week to watch the concert. I wrote to them again and said it was unacceptable and wanted a full refund. They then claimed it was not in their terms and conditions. I asked them if offering expired concerts was in their terms and conditions. I have yet to receive a refund.
Rented the Ghost Movie “Rite here rite now” to watch with a friend. Everything worked out quite well. The 4k quality was pretty good, even after screen mirroring the movie from my phone to the TV. There even was some Q&A content with Tobias Forge that came with the movie. The only thing that was a little annoying was, that every time I paused the movie and my phone had locked itself, after pressing play the movie had been skipped back about half an hour, so I had to search where we left off every time we had to pause. Other than that we all in all had a great experience.
Garbage. Waste of money and time watching mostly pixilated, frozen, no sound, patchy sound, no video, time frame cut short. Don’t waste your time wanting to watch a live stream. No offer of refund or partial refund. It’s not their problem apparently..
the sound didn't work and the customer service was slow and unhelpful
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