Veem Reviews 2,067

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the customer service for being helpful, patient, and efficient, often resolving issues quickly and providing clear guidance. Many people find the platform easy to use, with a smooth and fast user experience for sending and receiving payments, especially for international transactions. The staff is frequently highlighted for their professionalism and supportive approach. However, some customers have reported significant payment delays, with funds taking longer than expected to arrive, even for those paying for instant transfer services. A few other people also felt that customer service was unhelpful or provided misleading information, and some experienced issues with account access and unexpected account closures.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While many reviewers praise the smooth, fast, and reliable... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

User experience

Consumers generally find the user experience to be positive, highlighting its ease of use and intuitive... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers express high satisfaction, praising... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the professionalism, helpfulness, and... See more

Based on these reviews

Rated 4 out of 5 stars

They provide offshore banking which make easier for companies that are registered in USA but owners are not based there. Smooth a d transparent transactions. Receive n and payment anywhere in the wor... See more

Rated 4 out of 5 stars

"Initially, I had several issues with the service—my payments were often delayed and sometimes took 4 or 5 days to appear in my account after the expected date. However, on a few occasions, they did... See more

Rated 5 out of 5 stars

Veem has been my reliable payment service for around 3 years, and I completely enjoy it. The service is smooth and fast, their support works perfectly well, and I had no any even minor issue with send... See more

Rated 5 out of 5 stars

Apps that can do remittances have a good amount of verification requirements. On similar apps with similar security levels, it often takes a good amount of waiting and emailing back and forth to get... See more


Company details

  1. Money Transfer Service
  2. Payment Service

About Veem

Written by the company

Veem helps businesses save time and optimize cash flow by simplifying the way they send and receive payments domestically and internationally. Trusted by more than 800,000 businesses in over 100 countries, Veem uncomplicates the end-to-end AP/AR process with seamless integrations to leading accounting software, real-time tracking on payments and cost-effective, flexible payment options. Now businesses have the power to pay how they prefer and eliminate friction with customers to get paid faster.

Why small businesses love Veem:

Incredibly simple to use -
Start using Veem in a matter of minutes and realize the value of having one intuitive solution for both sending and receiving domestic and international payments to over 100 countries and over 70 currencies. Pay and get paid with little more than your vendor or suppliers email address. Send one or a thousand payments with just a few clicks. Veem uncomplicates your end-to-end AP/AR payment process.

Flexibility to pay and get paid on your terms -
Get greater control with the ability to use the payment methods you prefer with more options and less constraints. Pay using ACH/EFT, check, wallet, and international wires with truly competitive rates. Pay with a debit or credit card even when your suppliers don’t accept them. Get paid faster and reduce friction by allowing your customers with multiple methods–even credit cards without having a merchant account!

Efficiency that saves time and increases visibility -
Streamline your end-to-end AP/AR process with a solution that is able to automate payment approval workflow and recurring invoices and payments, and integrates with your accounting software to reduce double-data entry and errors and allow for automatic seamless reconciliation. Know exactly where your payments are with detailed tracking that your vendors can see, too.

Confidence and security -
Gain payment transparency and process visibility with a secure solution that has you covered with best-in-class 24/7 expert support via email, chat and phone. Veem’s verified business payments network ensures payments are sent securely and reliably, and Veem is PCI DSS compliant and SOC2 certified.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

As a freelancer

As a freelancer, one of my agencies sends payments via Veem every month. I find Veem easy to use and appreciate its reasonable fee for withdrawing funds to my local bank account.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Great

I'm happy with Veem, had no issues in the past almost 3 years of using it. Thank you!

3 February 2025
Unprompted review
Rated 3 out of 5 stars

It gets the job done, but don't recommend.

I've been getting paid through Veem for a few months now, the transfer takes almost a week and the rates are low. I do not recommend paying your employees/contractors with Veem. It gets the job done but I wouldn't want to be on the receiving end like this not knowing when the money will land in my bank account and still getting paid at a low conversion rate. Getting my account set up was an ok experience, but it was still confusing. Their customer service is good, I was helped when I reached out and had a good experience with that.

30 September 2024
Unprompted review
Rated 4 out of 5 stars

Smooth Transactions and Great Service Since February 2024

I've been using vemm.com for transactions since February 2024, and my experience has been consistently excellent. What truly stands out is how smooth and efficient the entire process is. Transactions are processed quickly, never taking too long, which is crucial for me. Beyond the speed, I appreciate that the service charges are reasonable and don't add a significant burden to my transactions.

It's clear that vemm.com prioritizes its customers by providing a reliable and user-friendly platform. In my time using their services, I've encountered no issues, and everything has worked seamlessly.

However, it's important to note that not all of vemm.com's services are available outside of the USA. Specifically, features like credit card linking and direct transfers to other payment platforms, such as Payoneer. I believe expanding these services internationally would greatly benefit a wider user base. I sincerely hope vemm.com will consider making these options available globally in the near future.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Running a global practice is easy with Veem

Opening a Logotherapy practice in the Western Cape, South Africa created in me, a non tech savvy one man band, some anxiety around receiving payments from clients scattered across the globe. Veem solved all my initial set up problems and took care of my anxieties.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst payment tool for employees

I get a notification on a Tuesday that money is on the way and then I don't get the money until Friday. It's torture. It's frustrating. The entire app is flawed and difficult to understand. Not user friendly at all. It's an awful way to pay employees.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

works as it should

Payments on time, status communications are straight forward for each step of the payment process.

11 February 2025
Unprompted review

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