Vector Air Reviews 

1,173
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, welcoming, and deeply knowledgeable about all available products. People also appreciate the highly competitive prices, exceptionally fast delivery times, and the careful packaging of delicate goods. Buyers often highlight how smooth the entire purchasing process is, whether ordering online or visiting the physical shop. Some reviewers were not happy with product issues, noting occasional defects like jammed magazines or faulty sights upon delivery. Consumers mentioned needing to return items for replacements or experiencing minor difficulties with specific equipment settings shortly after purchase.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive well-packaged, accurately as... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional communication, rapid... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast shipping times and... See more

Staff

Clients share positive opinions on staff, frequently highlighting the warm and welcoming atmosphere created... See more

Price

Reviewers highlight positive aspects of price, frequently noting that products are competitively priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My go-to store for all things air-gun. I have bought both BB pistols and pellet rifles with no concerns about quality from this amazingly friendly crew who know their products inside out. Accessories... See more

Rated 5 out of 5 stars

Great service every time, prices usually good codes from Aar help contact is good for online and parcels well wrapped , my Taurus 2 scope 5***** my continental await results, they going to ring me... See more

Rated 5 out of 5 stars

Most companies can deliver quickly and accurately. What separates great companies is how they respond to problems. I bought an air gun from Vector air recently, that developed a fault very soon... See more

Rated 5 out of 5 stars

Matched Vector Air's Orion Max 3-18x44 HD FFP scope to my Weihrauch HW80K. Perfection! However, whilst the included mounts are high quality, they don't fit the scope to the rifle's 10mm dovetail, so s... See more


Company details

  1. Sporting Goods Store
  2. Airsoft Supply Store
  3. Ammunition Supplier
  4. Gun Club
  5. Gun Shop
  6. Outdoor Sports Store

Written by the company

A UK-based company that is a premium dealer of airguns, airsoft guns, optics, ammunition, and accessories, rewritten in first person: We are a leading supplier of airguns, airsoft guns, optics, ammunition, and accessories in the UK. We offer a wide range of products from top brands, including air rifles, pistols, shotguns, scopes, pellets, and BBs. We also provide expert advice and support to help customers choose the right products for their needs. We are committed to providing our customers with the highest quality products and services. We have a team of experienced staff who are knowledgeable about all aspects of airguns and airsoft guns. We also offer a wide range of services, including gun cleaning, repairs, and upgrades. If you are looking for a reliable supplier of airguns, airsoft guns, optics, ammunition, and accessories, then we are a great option. We have a wide range of products to choose from, and we are committed to providing our customers with the best possible service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,173)

268 reviews in the last 12 months

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Rated 1 out of 5 stars

Not kept their word

After calling Vector Air two weeks before the British Shooting Show, to reserve a Umarex T4E .50 caliber pistol and offering to pay for it over the phone, I was told wait till the show as there will be deals on it and not to pay for it over the phone, so I asked if they could reserve one for me to which they agreed, took my name and told me it will be waiting for me at the British Shooting Show and there was plenty in stock, I did this with other suppliers / shops at the show all of which kept their word and bought the goods i had asked for, all except Vector Air who let me down, and gave me all the excuses under the sun as to why they hadn't kept there word, shame really as I wanted other stuff as well, including a pcp air rifle, but seeing as they couldn't keep their word on the pistol, i got grave doubts about buying anything for this company, the reason I wanted to buy at the show was to save on a RFD transfer fees, never mind ill just do without now thanks to Vector Air not been able to keep to their word

15 February 2026
Unprompted review
Rated 5 out of 5 stars

I found just what I wanted

I needed a new case for a new PCP pistol I purchased, but my local gun shop had nothing to suit my needs. So a visit to Vector Air web site and I found the exact case I wanted. I have 3 of these cases and they are great for larger pistols especially if you have a red dot or a scope fitted. The price was great, ordering was easy, and the delivery was very good. My thanks go to the team at Vector Air.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Best air rifle shop

What can I say, best shop near my area with a large variety of best product.
Staff a vector air are very knowledgeable and friendly. And it a 5 star from me

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company - helpful and great service.

Very pleased with my purchase from Vector Air. The team in the shop via the chat (Julie) were very helpful in answering questions and providing additional information. The price of the item and delivery was spot on. The product itself was fantastic and had clearly been checked over before despatch with a quality checklist included in the box from the shop - extremely accurate and great glass on top too purchased at the same time. I look forward to using it more over the coming weeks and as the weather warms up. I am sure I will be buying from Vector Air again - this is my second remote purchase.

27 January 2026
Rated 5 out of 5 stars

Very friendly

Very friendly staff, visit the shop if you get the chance. When ordering online it can take a while for delivery, but trust me it's well worth the wait. The staff really know there onions, plus I like the fact that every purchase is tested before delivery. Overall great experience.

29 January 2026
Rated 5 out of 5 stars

Satisfied customer

Having the item required at the right price.
Always there to help and answer any query.
Would have no hesitation in recommending them.

29 January 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service
Delivery was amazing
Every step was advised by email
So refreshing to receive such a smooth service
Already looking to buy something else
Thanks

28 January 2026

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