Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, United Kingdom

Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff when the customer is dealing with a life changing event.

Reply from Vanilla Blush Medical Ltd
The people at Vanilla Blush have real life experience of living with Stoma's, and were able to offer a considerate bespoke service. Highly recommend

Reply from Vanilla Blush Medical Ltd
Excellent company. I’ve had a stoma for 7 yrs and love the hernia vests
They have an excellent selection of beautiful underwear for women
I’d highly recommend them. Great customer service and very helpful

Reply from Vanilla Blush Medical Ltd
Have used Vanilla Blush for the last 5 years and they are professional, supportive and always deliver thank you and all the best for 2026

Reply from Vanilla Blush Medical Ltd

Reply from Vanilla Blush Medical Ltd
I felt I needed a stoma belt and met Nicola at the Derby Stoma Day. She measured me and sent me a belt that I have been trying out. I will decide if I want to order more. It feels comfortable.

Reply from Vanilla Blush Medical Ltd
Allways willing to help especially Nic has gone above and beyond
Allways giving me a free gift

Reply from Vanilla Blush Medical Ltd
Measured for support belt 17th October.
Personally went to g.p. for prescription and mailed prescription that day. Now 19th November, still not received goods

Reply from Vanilla Blush Medical Ltd
I was given excellent advice on the phone. I was advices by Nov that the best would be more suitable then the girdle I was looking for. On this advice I opted for the best which was the correct decision.

Reply from Vanilla Blush Medical Ltd
I first met the reps from vanilla blush about 13 years ago when I’d had my stoma 2 years. They have served me ever since with stoma knickers and vest top. Great service and great products.

Reply from Vanilla Blush Medical Ltd
Very friendly and professional. My order was dealt with in a timely and efficient way. Thank you.

Reply from Vanilla Blush Medical Ltd
Order delivered on time and goods are very good quality and a surprise item

Reply from Vanilla Blush Medical Ltd
Great service. Easy to order online and quick delivery. And great products to boot!

Reply from Vanilla Blush Medical Ltd

Reply from Vanilla Blush Medical Ltd
Excellent product (hernia support belt) and very helpful staff.

Reply from Vanilla Blush Medical Ltd
Speedy response to my email and sorted everything without delay. Thank you.

Reply from Vanilla Blush Medical Ltd
All the staff are helpful and listen to your concerns and go out if their way to assist.

Reply from Vanilla Blush Medical Ltd
Have been using Vanilla Blush for over 5 years and have always found them very helpful and knowledgeable. I receive emails from them reminding me that I am due another garment on prescription etc. then they organise it for me. Excellent service.

Reply from Vanilla Blush Medical Ltd
Great company to deal with and always there to help you and give you advice

Reply from Vanilla Blush Medical Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.