vave.com Reviews 

Deposit went immediate, but when it came to withdrawal started strange explanation about review my account and my activity. I deposited under 100$ and tried to withdraw 20$, still waiting for them to review my account its 4th day.

UPDATE- gave of course paid it , woke up and was in not even some delays or back and forth , love it!! This is a real genuine review from a degen gambler lol , VAVE LIGIT AS F

I’ve used vave for years , specifically cause I have never had any issues with withdrawals, I exclusively use it because I know that my withdrawal will come and I’ve never had any issues with KYC or any delays ,

I’ve been waiting around 15 hours now for my withdrawal , it is to a new crypto wallet I set up so thinking that might be the issue ,

Was shocked to see all the bad reviews on here as I would say VAVE is probably the best online crypto site I’ve ever used

Loads of good games and VPN friendly and zero KYC bullshit

I’m worried now tho after seeing these reviews , I will come back and update my review if it’s received soon .

Please don’t let me down vave as it’s the only crypto casino I use because withdrawals haven’t ever been an issue !!

First time that i found this site, puting money in takes about 2 hours, its been 2 days and my money is not in wallet even tho i paid, terrible, never seen such s thing, lets see if they pay me or not, i’ll write as many reviews as possible.

I am writing this public review to expose a complete failure in customer service and automated stonewalling at Vave Casino. On June 13, 2026, I registered my account under the username Che Xeno and made my very first deposit of $45. The 100% welcome deposit bonus activated successfully on my profile.Because the written terms regarding the 5x wagering requirement were structurally unclear, I did the correct thing as a new user and contacted live chat support BEFORE placing any bets or spending any funds. The agent I spoke with took an excessively long time to respond and provided highly confusing guidance. Instead of clarifying how to clear the wagering requirements, the agent continuously presented cancellation as my primary and best option. Relying entirely on this poor employee guidance, I was convinced to hit cancel and accidentally forfeited my promotional funds.I have spent the last three weeks trying to resolve this internally through multiple support tickets, only to be completely ignored or met with robotic resistance. Today, July 3, 2026, I reached out via live chat again and spoke with agent Jonah. During our conversation, Jonah explicitly apologized for the faulty information previously provided by the casino staff. However, he then attempted to stall by claiming "too much time had passed" since June 13th. When I pointed out that it had only been 20 days—well within Vave’s standard 30-day welcome bonus validity window—he completely changed his story. He then began spamming generic, copy-pasted automated scripts claiming "system restrictions" prevented a reissue, and flatly refused to transfer the chat to a live supervisor on duty.When called out on the fact that senior managers possess manual cash/bonus balance override tools on their admin dashboards, Jonah simply deflected by forcing a generic email address (support@vave .com) that had already sent a robotic, factually incorrect template rejection earlier in the day.This error was 100% caused by misleading information provided by Vave Casino’s own staff on my first day. A casino is legally and contractually responsible for the guidance given by its employees. System limitations are a corporate excuse; management has full authority to manually credit my account to rectify a documented staff blunder.Account Username: Che Xeno Deposit Date: June 13, 2026 Deposit Amount: $45.00 USDT Involved Agents: Jonah & Gordon Desired Resolution: Manual reinstatement of tHe $45 bonus funds with the original 5x wagering requirement, or equivalent manual compensation. I will not revise or remove this review until a senior dispute manager reviews the chat transcripts from June 13th and today, and manually rectifies this employee error.

edit: money has been recieved, stressfull experience but stleast they are not scammers

Worked great first few days, withdrawals were pretty fast, but then i won more money and they straight up blocked the withdrawal, support is just an ai bot repeating one message over and over again and i havent seen the money in 4 days now, no wonder they have such a low rating.

Not to be trusted - VIP manager offered a $110 bonus via email. In said email, no mention was made of there being any rules in regards to said bonus. I attempted to cash out 2.8k USD following the bonus, and suddenly they refuse the cashout stating I had broke rule 1.5 of the "General bonus rules" as wagered over the $5 amount. General bonus is not the same as VIP bonus, this is two very different names. Not only this but no mention of terms in their email to me. On top of this, they say by accepting upon registration you agree to the bonus terms. This is not clearly displayed when accepting or being offered the bonus. I requested to refer to the ADR and to the license holder, refused to provide ADR and license holding information. This company has recently been sued by the Dutch Gambling Authority for providing gambling services outside of its jurisdiction.

I have also reported to my local Gambling Authority, as they could not provide me with their up to date license details. I have warned the company that I will be taking action againist them for failing to provide ADR and License pathways, and I intend to continue to persue the company through various channels until I get my money.

Do not trust this company, they will find every excuse under the sun to not pay out. Really slow customer service via email too, they take days to respond.

Edit: Ignore Vave's response, after several attempts to obtain their ADR they simply wouldnt respond @Vave if you are that interested, respond back with the applicable ADR and license you hold. Ill be waiting... A very long time.

Purest scammer please please never ever put your money here they will scam your money and won’t penny keep crying keep requesting nothing will work. Just a copy paste reply. Please away from these scammers

Fraud and Scam website ..I make bonus buy in a game Dig dig digger and only one last bonus buy I win and balance settled wrongly game closed and nothing balance credited ..so it's a fake and Scam website avoid ..I contact support chat ..I have to send again details to them ..cheaters I sent all details though now...

Wish i could give them negative star i mean there are so many sites who paid in seconds or minutes when u put withdrawal request but it’s been like hours more than 5 and still it’s pending. And why u want physical review it’s my account a crypto address is assigned to me that means you are involved with my funds such a scammer site. Please stay away from them please 🙏🏽

User - River90 - Absolutely the worst experience I’ve had with any platform.
As many others have already mentioned, your deposit will never arrive — even when the blockchain shows it was successfully transferred. After that, you’re forced to chase their customer support, who only reply with the same copy‑paste line: “The issue has been escalated, you’ll receive an email.” That email never comes.
I deposited $120, and it’s clear at this point that the money is gone as it’s over 11 hours of deposit made. I should have listened to the other reviews, but I decided to give them a chance — big mistake.
If this is how they treat deposits, imagine what would happen if you actually tried to withdraw after winning. Truly pathetic experience. Don’t lose your sleep or your money with this casino.

Serious concerns regarding licensing and transparency.

One of my main concerns regarding Vave is the lack of transparency surrounding its licensing status.

I repeatedly asked Vave Support to identify the gaming licence under which they currently operate and to provide a licence number or an official source where the information could be independently verified.

The only licensing information I was able to locate referred to the former Curaçao 365/JAZ framework associated with TechOptions Group B.V. After making further enquiries, I was informed that this licensing structure was terminated in 2024.

Despite multiple requests, Vave has not provided a clear answer identifying its current licensing authority, licence number, or any official source where customers can verify its regulatory status.

This became even more concerning after I experienced a missing cryptocurrency deposit made through MoonPay.

MoonPay confirmed that the funds were successfully delivered to the destination wallet used during checkout. Vave’s system initially showed the deposit as pending, yet support later claimed that no deposit attempt existed and that the wallet address was unrelated to their platform.

No technical explanation has ever been provided for these contradictions.

After reviewing the information, MoonPay advised that the matter may involve fraudulent activity and recommended filing a police report if a formal investigation is required.

While I appreciate MoonPay’s cooperation throughout the investigation, I remain concerned that Vave has been unable to explain the missing deposit or provide clear and verifiable licensing information.

Based on my experience, I would strongly advise potential customers to exercise caution before depositing funds on this platform.

It's simple: I won exactly $1,557 in profits from my AKO coupon, and after trying to withdraw the money, they changed my coupon to void. Typical thieves, don't deposit anything on this site. Of course, customer service doesn't know anything and tells you to contact them by email, they don't answer why the coupons were changed

This place is trash.
i tried to withdrawal this morning (only $70) and it wasnt working. i was told by live chat that although I finished my wager amount for a bonus which was x10 on $8, they told me that the minimum withdrawal was higher than $70 which i never once heard of or read anywhere. i lost everything and was down to $2 after that conversation (big surprise). After a couple hours break i came back and won back $20 of it playing vave crash. i felt comfortable to do a $10 wager and right in the middle of my game while rounding 2x multiplier the game shuts off and says technical difficulty ultimately refreshing the page. when i came back my money was gone and i was thrown into the following game without choice which i immediately lost. i'm talking to OLIVER on chat and he has absolutely nothing to say. he asked for my history and i screen shot everything, explained everything in detail and he literally gave me the most wild and bogus reasoning and said nothing besides sorry. they stole my money outright, they lied to me about withdrawal. this place is a complete scam that is ran by a bunch of fraudulent scum bags and they know it. dont play here. dont waste your time. ive deposited so much money and have never withdrew any money. they have no respect for the people who fund their crappy website. im done here.

Never play on this site , it takes forever to withdraw and they keep saying it's processing it's a literal scam ! please watchout .

Had $1000 sat in my account. Received multiple emails saying I had withdrawn the funds when I hadn’t. When reporting the issue that I had been hacked and my funds withdrawn to the security team at vave they told me I am responsible for keeping my username and password safe, putting the blame on me as if I’ve been sharing my private information with everyone on the internet which is absurd?! It is their security system that has failed me after having my funds stolen but they take no accountability and refuse to compensate my loss of funds.
This is not having mentioned waiting 2 days between each response by email after sharing my immense worries that someone has access to my account and private information, we’re in no rush of trying to sort stuff having taken just under 2 weeks to finally get an answer of what the outcome would be for them to tell me it is my fault and it is not up for consideration.
Awful.

THEY LITERALLY STEAL YOUR DEPOSIT, DO NOT DEPOSIT ANY MONEY ON THIS SCAM SITE

If I could give this casino -5 stars I would do it with pleasure. Nobody should use this platform. Even if you win you won’t see any penny. They will tell you that you are in a 1 million people queue to wait to be approved for your withdrawal and you will never see the money. Who ever rated this casino with more than a star or two is paid by them or is themselves who gave a good rating. Just stay away. Find some other places where they at least send you the winnings.

##as you can see, vave reacted on this review( almost 35 days later) saying i can come anytime and that they are willing to "commit to resolve my issue" this isnt the case. went in the livechat and told me again we cant do anything for you, so they basically lied. please dont trust vave their reaction on my comment.

##update After 6 hours in live chat and 9 emails, the conclusion is unfortunately clear: nothing can be resolved with Vave. They are not cooperative at all and show little willingness to help or find solutions. The communication feels slow and unhelpful.

What’s especially disappointing is that, even as a VIP member, there is practically no compensation or goodwill gesture offered. That really undermines trust and makes the whole experience frustrating.

My advice: save yourself the trouble and choose a different casino…

Overall, this is a good casino and I have never experienced any issues outside of this situation. However, I am disappointed regarding the sports betting system.

There is no cash-out option or cancel option available for sports bets. This means that once a bet is placed, you are fully locked in until the event is settled.

In my case, I placed a bet on an event that will only take place in about two months, which means I am forced to wait the full duration without any possibility of closing the bets early or accessing my funds sooner.

I also spent several hours speaking with support via live chat, but they were not able to help me with this issue. After that, I have now sent an email to the VIP manager regarding my situation. At this point, I am waiting for a response.

I will provide an update if there is any news or resolution regarding this issue.

~ I received an email asking why I wanted to cash out/cancel my bets. I provided my reason, and now I’m waiting again for a response.

~the support line on vave is terrrible, ive been in the live support now with over 7 different people and emailed with the vip manager and the normal support. live support agrees and says they understand my issue’s. Normal support by email just sended a email it cannot be done and i just have to wait “till the end of the summer” VIP manager still didnt reach out yet, waiting for a response.

~recieved a email back from the VIP manager Eren, says any sportsbet you place cannot be cashed out or canceled, went in the live support and got help by “Christopher” with all due respect, ive never had a more bad experience with a online casino as this case, he was extremely rude, didnt help me with anything, had no any intentions to help so were back to square one. For everyone reading this please be carefull betting money on this Casino. now ive sended another email asking what happens to my bets if i just straight close my account? Waiting for a response.

I requested a withdrawal from this platform, but no TXID was ever provided.
Support keeps repeating the same generic responses like “finance team is working on it” without any proof of payment.
Even after multiple requests and a final notice, they failed to provide any transaction details.
It is clear that no payment was ever made.
This platform shows clear signs of scam behavior. Be careful.

I have screenshots of the chat as proof. Support is ignoring me and not providing TXID.

Vave is stalling on my withdrawal.
While the deposit process is instant, they make it nearly impossible to get your money out.

##Update i got my money after 2 days