Vaultcord Reviews 148

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and ease of use, making processes fast and hassle-free. Many highlight the helpful and quick customer service, noting that support members are responsive and provide detailed information. The platform's features, such as member restoration and verification tools, are frequently mentioned as being smooth and effective, with some users appreciating the minimalist dashboard and seamless integration. However, some customers reported a decline in service quality over time, experiencing issues like server attacks and problems with member delivery. A few other people also felt that their support tickets were ignored or closed without resolution, particularly when dealing with critical server issues or corrupted backups.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as very good, reliable, and even... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness, professionalism,... See more

User experience

Consumers find the user experience to be positive, with many praising the minimalist dashboard, seamless... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, clear... See more

Product

Clients share positive opinions on the product, with many reviewers finding it very useful and solid, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I mainly use Vaultcord to restore Discord members who previously verified through my bot, and it performs that role very well. The system reliably saves verified users and allows them to be re-added... See more

Rated 5 out of 5 stars

Very nice, been using them for a while. The thing I love about them is their support is very good, they have like 5 support members and respond very quickly, usually in minutes, and they will alw... See more

Company replied

Rated 5 out of 5 stars

I've been using VaultCord for a while now, and I’m really impressed with how smooth and reliable their services are. Setting up backups and restoring members is super easy, and their verification tool... See more

Rated 5 out of 5 stars

I’ve been testing out Vaultcord for several months now and it has completely changed how I run my Discord communities. The member restore feature is a life saver I know that if the server gets acciden... See more


Company details

  1. Software Company
  2. Computer Security Service
  3. Data Recovery Service
  4. Security Service

Written by the company

Discord recovery application. Restore your Discord server members, messages, and settings.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Fast and helpful support.

23 September 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Zywho,

Thank you for taking the time to leave a review, we appreciate your contribution.

Best Regards.

Rated 5 out of 5 stars

nice owner and helpful support team

nice owner and helpful support team, also great features that are just much better than other services in this field (restorecord *cough cough*) I like the feature where it literally sets up the bot for you automatically without you having to do anything i found that very innovative

11 September 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

ZoZ, we appreciate your review! Glad to hear you find the new features useful. If you ever have any feedback for us, please let us know via e-mail abuse@vaultcord.com

Best Regards.

Rated 1 out of 5 stars

Very bad service

10 September 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Please elaborate on your experience. More details would help everyone. Feel free to email us at abuse@vaultcord.com. We wanted to remind you that VaultCord has 4X the number of features as the trailing Discord backup bots. Our average response time is 3 minutes for customer support https://dash.vaultcord.com/discord-support

Best Regards.

Rated 5 out of 5 stars

Mak was a good admin

Mak was a good admin! he helped me delete a corrupted bot, in my server, and response fast!,

thats why i rated mak for 5 stars!
a very cool admin!

4 September 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you Selcia very much for posting a review. Make sure you create your bot on an alt account and follow these steps! https://docs.vaultcord.com/misc/security have a good day 🙂

Rated 5 out of 5 stars

Great customer service

Great customer service, life saving tool for huge servers and good pricing. 10/10 would buy again!

29 August 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Nicolas, thank you for leaving a review. We appreciate you taking your time 👍

Rated 5 out of 5 stars

great and fast service

great and fast service, automatic payment and went smooth

31 July 2024
Vaultcord logo

Reply from Vaultcord

Thank you for your kind words, if you ever have any questions/feedback, please see Telegram https://t.me/vltcord

Rated 5 out of 5 stars

Fast Support!

Fast Support!! It Works good!

9 July 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you sebulba for your kind review, we appreciate you taking the time :)

Rated 5 out of 5 stars

Awesome Experience

The new UI is awesome. Prices are reasonable and overall vaultcord works well. It was super easy to setup in a pinch when I needed it. I also love that they do not sell ips unlike competitors like restorecord.

3 July 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you Brett for writing such a nice review, we think you will be excited for new update in a few days 😊

Rated 5 out of 5 stars

Extremly good and fast support

Best Support and very fast love that guy john_panner

28 June 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you for taking the time to leave a review, I'll let John know of your kind words :)

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