Set myself a £40 weekly deposit limit first thing, being careful with money at the minute. Held for a bit, then the 3rd the cashier let a deposit through that pushed me over it, no warning, no block.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is a decent casino if you don't care about bonuses. If you play raw cash, it's actually great because they process withdrawals super fast. But if you take a bonus, prepare to get annoyed. There's... See more
been using this site for a while and they are honestly one of the better ones. I mostly play live casino games with evolution and the stream quality is always top notch even on my crappy mobile data.... See more
deposited £35 on my Mastercard and started Gates of Olympus, then the connection dropped with the phone nearly dead. Reopened and the round was gone but the stake had left the balance. Support said th... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
uploaded my bank statement Saturday…
uploaded my bank statement Saturday lunchtime and they accepted it. A week later, for the second withdrawal, they wanted the exact same document again, like nothing was on file.
Lowered my deposit limit and it applied…
Lowered my deposit limit and it applied at once, fine. But it quietly reset itself to the old figure a week later and I only noticed when a bigger deposit went through.
Set myself a £40 weekly deposit limit…
Set myself a £40 weekly deposit limit first thing, being careful with money at the minute. Held for a bit, then the 3rd the cashier let a deposit through that pushed me over it, no warning, no block. Messaged support and Sophie who answered my ticket said the new limit 'takes effect from the next cycle', which wasn't written anywhere I could find at the time. So the tool that's meant to keep you to a number quietly let me past it, the one time it actually mattered.
Deposited £42 on my Mastercard and it…
Deposited £42 on my Mastercard and it never showed in the balance.
deposited £35 on my Mastercard and…
deposited £35 on my Mastercard and started Gates of Olympus, then the connection dropped with the phone nearly dead. Reopened and the round was gone but the stake had left the balance. Support said the games team would 'review' it and I'd hear back. Never did. Chased several hours later and a different agent had no record of the first chat and asked me to explain it all again. Gave up, it was only a few quid, but the not-hearing-back is what wears you down.
Deposit through Skrill landed instantly…
Deposit through Skrill landed instantly but the matching bonus credited at half what the banner promised. Support 'noted the feedback' and did nothing about the actual balance.
Sent the same payslip three times for a…
Sent the same payslip three times for a £80 withdrawal, each time told it wasn't clear enough. It was a phone photo in daylight, perfectly readable. Cleared eventually with no acknowledgement.
My deposit limit let another £25…
My deposit limit let another £25 through the same evening.
Lowri from the support team was civil…
Lowri from the support team was civil enough, I'll say that, but kept answering about bonus wagering when my problem was a lost round on Starburst. Didn't read a word I'd put.
Put £20 in on Revolut to clear a…
Put £20 in on Revolut to clear a welcome bonus, then found on the terms page that live roulette counted nothing toward wagering. Nowhere near the offer banner, of course.
minimum withdrawal was £20 at signup
minimum withdrawal was £20 at signup, £50 when I tried.
spins expired before crediting
won a bit on Dead or Alive 2
won a bit on Dead or Alive 2, nothing huge. Requested £80 to Skrill and the amount vanished from the withdrawal history overnight. Chat kept telling me it was 'processing'.
Deposit was instant
Deposit was instant, the £15 withdrawal's been stuck over a week.
Raised case #6033 on Saturday…
Raised case #6033 on Saturday lunchtime, still no update the whole weekend on
free spins on Sweet Bonanza were…
free spins on Sweet Bonanza were credited then pulled back before I could play them. Chat said they'd been added 'in error', though the promo email had clearly offered them.
asked why my £35 withdrawal hadn't…
asked why my £35 withdrawal hadn't moved and got password-reset steps
Too many similar bonuses
Reload, cashback, happy hour, mystery bonus… but when you read the details, they’re all basically the same generic match bonus with wagering. It’s just noise, not real choice.
Jackpot never seems to drop
I’ve seen the same jackpot amounts on the homepage for weeks, barely moving. Makes me think it’s more for show than something you’ll ever hit.
Broken search bar
The search function barely works. Type the name of a slot and you either get nothing or a random list of unrelated games. Makes me not even want to bother discovering anything new here.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
