While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Terrible valuation from this company. The surveyor measured our house 40m2 less than the actual size which meant they de valued it. When this was pointed out they refused to adjust it. Im now taking legal advice.
If your lender uses VAS Panel I would recommend you look for a new lender - they are absolute scammers. They will just keep adding charges - especially if they know you have time constraints and no other option
Went with Kempton Carr Croft whom are part of this group and was the cheapest quote of the three I was provided, however at £2,000 it's still very expensive and my overall experience was very poor. Would not recommend.
No response to any emails, complaints procedure is non existent. This feels like an amateur outfit and would avoid if possible.
They charge over £1,100 just for a valuation on a property worth £130K—extremely overpriced! I’d strongly recommend asking your mortgage lender to use a different surveyor, (Legally You Can Ask This) as others would be at least 30%–50% cheaper. Definitely not good value for money.
worst firm possible, takes £1500 for a valuation report and rude customer service on the phone
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
