Varley Reviews 2,178

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 743 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the excellent quality of the products, which are described as beautiful, soft, and well-made. Customers found the ordering process easy and straightforward, with many expressing satisfaction with the fast and seamless delivery service. The packaging consistently received praise for being beautiful and well-presented, adding to the overall positive impression. Many people also commended the exceptional customer service, noting helpful and responsive interactions. However, some customers experienced issues with the return and refund process, describing it as terrible and leading to frustration. A few people also reported problems with order accuracy, such as receiving incorrect items or incomplete deliveries. Additionally, some reviewers found the sizing of certain garments, particularly trousers, to be unusually long or difficult to match due to varied color shades.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its high quality, luxurious feel,... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products and... See more

Delivery service

People report positive experiences with delivery service, consistently highlighting its speed and efficiency.... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went really smoothly when the garments arrived they were beautifully wrapped giving a first impression of the quality of the garments inside. These were exactly as I imagined them to be. Th... See more

Rated 5 out of 5 stars

This was my first experience of buying from Varley and it was faultless from start to finish. My clothes were beautiful in both softness and style. I went on to read more about the Company and how t... See more

Rated 5 out of 5 stars

I absolutely love Varley. They are my new favourite! Website is easy to navigate. Ordering is easy. Fast delivery, beautifully packaged. Quality of clothing amazing. Pricing a little high, but so wor... See more

Rated 5 out of 5 stars

The most beautiful shorts, track suit bottoms and sweatshirt. The perfect clothes to travel in. The order arrived very quickly and beautifully packaged. As I hadn’t ordered from Varley before I orde... See more


Company details

  1. Women's Clothing Store

Written by the company

A contemporary fashion brand for the modern woman. Varley offers year-round collections, featuring knitwear, outerwear, and everyday staples, complemented by active pieces to create an elevated wardrobe for how you live and move.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love, love,love !

Smooth shopping experience, fast delivery and beautifully packaged with personalised welcome note which was nice. I loved the co-ord I bought and can’t wait to buy more . Thanks Varley ! 😊

25 April 2026
Rated 4 out of 5 stars

Parcel firm EVRI delivered to wrong…

Parcel firm EVRI delivered to wrong house. Took a photo as delivery evidence, then took parcel away as instructed by property owner. Investigation underway but suggest Varley, as a premium product, should be using a better parcel delivery firm.

I AM PLEASED TO SHARE THAT VARLEY HAVE SINCE RESOLVED MY NON DELIVERY. THANK YOU

25 April 2026
Varley logo

Reply from Varley

Hello,

We appreciate you sharing your experience with our delivery partner. We’re sorry for any inconvenience caused throughout this process. We will share your feedback with our shipping carrier, so they can work to improve their delivery process to deliver to the correct location. We understand that a member of our team has reached out to you directly to help resolve this issue as soon as possible. If you need any further assistance, we are happy to help.

Warm Regards,
Varley Customer Care

Rated 5 out of 5 stars

Worth every penny

The site is easy to navigate. Ordering is very easy and straightforward. Quality of clothing is great. The fact that you are able to order tops and bottoms in different sizes is a must. Will be ordering again from this company.

23 April 2026
Rated 1 out of 5 stars

This is not a safe place to leave the…

This is not a safe place to leave the package. I asked for it to be left by the shed. It was left on a doorstep which is not secure.

22 April 2026
Varley logo

Reply from Varley

Hello,

We appreciate you sharing your experience with our delivery partner. We’re sorry for any inconvenience caused throughout this process. We will share your feedback with our shipping carrier, so they can work to improve their delivery process to a secure location. We understand that a member of our team has reached out to you directly to confirm that the package was retrieved as expected. If you need any further assistance, we are happy to help.
 
Warm Regards,
Varley Customer Care

Rated 5 out of 5 stars

Quality clothes!

This is the 7th item of clothing I have purchased from Varley. The quality of the clothing is outstanding and so comfortable! They are also quite versatile and easy to dress up.

22 April 2026
Rated 5 out of 5 stars

The most beautiful casual clothes ever!

The most beautiful shorts, track suit bottoms and sweatshirt. The perfect clothes to travel in. The order arrived very quickly and beautifully packaged. As I hadn’t ordered from Varley before I ordered the items in more than one size (unlike so many clothes these days the sizing is generous). The return process was super easy and, again unlike so many companies, the return was acknowledged within a couple of days. So in summary beautiful, well made clothes and excellent customer service. I will certainly be a returning customer- planning a trip to the store to try on everything!

15 April 2026

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