Variety Mode Ltd Reviews 1,659

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 677 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their surprisingly good taste and quality, often comparing them to delicious hot chocolate or creamy drinks. Many people appreciate the positive effects on their energy levels, mood, focus, and overall well-being, with some noting improvements in sleep and reduced brain fog. The company is also commended for its excellent service, quick delivery, and well-packaged products, making the purchasing experience smooth and reliable. However, some customers expressed dissatisfaction with the subscription process, feeling that it was not clearly communicated when ordering a trial sample, leading to unexpected charges. There were also mentions of issues with order fulfillment and delivery, including lost packages and delays, which impacted their overall experience. A few people also noted that they were unaware of the caffeine content in some products, which was a concern for those avoiding it.

What people talk about most

Product

Consumers find the product to be positive, with many expressing satisfaction with its taste and health... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the taste of the cocoa... See more

Subscription

Customers had ambiguous experiences with subscription, with many expressing frustration over unknowingly... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing frustration over unexpected charges... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This mushroom powder tastes surprisingly good. I've tasted some awful supplements over the years but I've been putting a scoop of cocoa flavour in my morning coffee instead of a sugar and it's pretty... See more

Company replied

Rated 5 out of 5 stars

Quick and easy drink for breakfast thats definately satisfying my appetite. After a week I am feeling really motivated and my digestion has improved too. Coffee comsumption almost at zero so no more b... See more

Company replied

Rated 5 out of 5 stars

If you’re looking for a “daily upgrade” type blend — something you can swap into your morning that gives a smoother alertness and better focus, tastes good and fits easily into a drink — Gold Dust i... See more

Company replied

Rated 5 out of 5 stars

Update: Brilliant customer service as they took my concerns seriously and bent over backwards to resolve my issue. * If mistakes are made or customers are not happy it is very important to address... See more

Company replied


Company details

  1. Coffee Shop
  2. Fitness and Nutrition Service
  3. Mental Health Service
  4. Vitamin and Supplements Store

Written by the company

Harnessing nature's best-kept secret, we redefine energy. Unleash your best self with Europe's ultimate all-in-one adaptogenic mushroom blend. Providing a natural and healthy energy source in 2025 and beyond is in desperate need; gone are the days of energy drinks and similar health-destroying 'pick-me-ups' that come with tragic crashes. Gold Dust provides focus, energy and a zen-like calm to those who need it. It combines four of the most powerful and scientifically proven natural mushroom extracts; Reishi, Lions Mane, Cordyceps and Chaga blended into a powder and a gummy form. (Among other natural and potent ingredients) Gold Dust, born from a desire to help those with ADHD and anxiety, is an alternative to medicinal and clinical solutions; it benefits all.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic stuff which I have as part of…

Fantastic stuff which I have as part of my routine on a daily basis. Carl is great to deal with and was really helpful when I contacted the company 😀

11 March 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Melanie,

Thank you so much for your appreciation of our Gold Dust Cocoa and for allowing us to be part of your daily routine.

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.
 
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.

It really means a lot to know you have subscribed and are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

Very attentive admin.

Very attentive admin.
Tasty gummies.
Easy to order.
Quick delivery.

8 March 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Rebecca,

Thank you so much for your appreciation of our Cherry Gummies, fast delivery process and with our great customer service team.

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.
 
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.

It really means a lot to know you have subscribed and are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

Love this product

Love this product, delicious but not too sweet.
Bit pricey but worth it.
Elevate your day with a boost of multiple medicinal mushrooms.
Highly recommended.
Repeat subscription customer.
Customer service great can’t fault at all.

18 February 2026
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Pauine,

Thank you so much for your appreciation of our product, for sharing how beneficial our Gold Dust Cocoa and for allowing us to be part of your morning routine!

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.
 
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.

It really means a lot to know you have subscribed and are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

Thank you

Thank you, my order is usually left in my safe place,

17 December 2025
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Gillian,

Thank you so much for your appreciation of our product, for sharing how fast and secure our delivery process is.

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.
 
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.

It really means a lot to know you have subscribed and are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

I was a little....hummm I think this is…

I was a little....hummm I think this is just chocolate. But only a week of using i start wake up with good mood!!!! Honestly! I told people in my work they were like "u need waiting more than 2 weeks!!" Noooo u feel almost right away...I said a week to be sure. I take the chocolate powder and the gummies 3 p day. I take in the morning!! I have more energy good mood and im more present on my day. This is a true review!! Just try for a month u will not regret 😍

20 January 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Sonia,

Thank you so much for your appreciation of our product, for sharing how beneficial our Gold Dust Cocoa and Cherry Gummies to you!

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.
 
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.

It really means a lot to know you have subscribed and are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

GOLD STAR RATING

I really look forward to my morning Gold Dust cocoa drink. I am DEFINITELY sleeping better and feeling much more chilled. Highly recommend!!

13 February 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Lizzie,

Thank you so much for your appreciation of our product, for sharing how beneficial our Gold Dust Cocoa and for allowing us to be part of your morning routine!

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.
 
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.

It really means a lot to know you have subscribed and are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 1 out of 5 stars

Unexpected subscription

I ordered the sample pack and the next thing I know they’re taking money from my account. It must be in the smallest of small print because I never sign up without trying the product. Really disappointed with how the company did this so back to orange county for me!

12 February 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Emma,

Thank you for your honest feedback. I am really sorry to hear about your experience. We understand how disappointing it must feel to be charged unexpectedly due to an active subscription. We would like to extend our sincere apologies for the confusion and inconvenience.

We are committed to providing high-quality products and a positive experience for every customer and always make sure to reply on time. It is disheartening to know we fell short in your case.

We have sent you an email today, February 13, 2026, and I want you to know that your concern is our top priority. If you do not see it in your inbox, it may have ended up in your spam or junk folder by mistake. Please feel free to check there, and once you find it, you are very welcome to reply directly so we can assist you as quickly as possible.

Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

This is by far my best mushroom coffee…

This is by far my best mushroom coffee experience. Sharp focus by day, sleep like a baby by night. I introduced this to my friends and it legit the same experience. Listen, I HEREBY ENDORSE THIS PRODUCT. Fantastic

29 January 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Chima,

Thank you so much for your appreciation of our product and for allowing us to be part of your routine! We greatly appreciate you for recommending us!

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.

We are grateful to have you as part of our community and for supporting our mission to promote better well-being. It really means a lot to know you have subscribed and are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 1 out of 5 stars

Do not buy and they will trick you into…

Do not buy and they will trick you into some bs subscribon without knowing it , I got a free sample payd 3.99& tab. A few days later I just realised they took 28 £ out of my account without asking or subscribing for anything , shit now I have to cancel something what I never set up , talking about my account???!!! I don’t even have an account !!!! I only pays free sample shipping so they got my payment details and keep pay with my money , absolutely usless scammers

7 February 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Mr/Ms. Customer,

Thank you for your honest feedback. I am really sorry to hear about your experience. We understand how disappointing it must feel to be charged unexpectedly due to an active subscription. We would like to extend our sincere apologies for the confusion and inconvenience.

We are committed to providing high-quality products and a positive experience for every customer and always make sure to reply on time. It is disheartening to know we fell short in your case.

If you could please provide us with your order number, we are more than willing to reach out to you and make things right.

Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.

Kind regards,
Variety Mode Customer Support Team

Rated 1 out of 5 stars

RIP off company

RIP off company! Took £24.99 from my account after I had cancelled, didn’t reply to any messages!!!!!

Update! after trying to bribe me for a 5 star review for my money back I’ve decided my stress isn’t worth the £24.99 they won’t return to me and as you can all imagine not very good consumer relations truly to bribe for positive reviews. I’ll leave this here.

7 February 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Ali,

Thank you for your honest feedback. I am really sorry to hear about your experience. We understand how disappointing it must feel to be charged unexpectedly due to an active subscription. We would like to extend our sincere apologies for the confusion and inconvenience.

We are committed to providing high-quality products and a positive experience for every customer and always make sure to reply on time. It is disheartening to know we fell short in your case.

We have sent you an email today, February 08, 2026, and I want you to know that your concern is our top priority. If you do not see it in your inbox, it may have ended up in your spam or junk folder by mistake. Please feel free to check there, and once you find it, you are very welcome to reply directly so we can assist you as quickly as possible.

Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

Great team

Great team , great communication easy to access . I was looking for something to step up and meet my needs of coping with getting older. I’m 58 this year and hard hard times with menopause I’m feeling positive and focused and the best I’ve felt in a while

4 February 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Ms. Downing,

Thank you so much for your appreciation of our product and for allowing us to be part of your routine!

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.

We are grateful to have you as part of our community and for supporting our mission to promote better well-being. It really means a lot to know you are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

No mushroom taste, but all the benefits!

I'm not a fan of mushrooms, but this doesn't have any lingering unpleasant taste at all, so it's just delicious each morning, complete with all the wonderful benefits of special mushrooms!

2 February 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Adam,

Thank you so much for your appreciation of our product and for allowing us to be part of your morning routine!

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.

We are grateful to have you as part of our community and for supporting our mission to promote better well-being. It really means a lot to know you are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

I've been using Variety Mode cocco…

I've been using Variety Mode cocco drink for around a week. The first time I ate the 3 free gummies while I was waiting for the kettle to boil I was bouncing off the walls after 45 minutes. Lesson learned I've continued to use the product as directed and I must say I feel rejuvenated after my magical morning potion. I seem to feel more 'In the moment', I have an interest in random things that I never noticed before and my mental clarity and recollections of memories long forgotten are testament to the power of the powder... 😁

2 February 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Robert,

Thank you so much for your appreciation of our product and for allowing us to be part of your routine!

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.

We are grateful to have you as part of our community and for supporting our mission to promote better well-being. It really means a lot to know you are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

Delicious

Delicious! Really great sub for coffee, I didn’t think I could swap coffee for anything else but I prefer this and feel so much better for it!
Give it a go you will not regret it.
Looking forward to next month I’ll be trying Vanilla and will review again.

1 February 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Mr./Ms. Customer,

Thank you so much for your appreciation of our product and for allowing us to be part of your routine! We are excited to hear your lovely feedback after trying pour Gold Dust Vanilla.

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.

We are grateful to have you as part of our community and for supporting our mission to promote better well-being. It really means a lot to know you are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 1 out of 5 stars

Illegally gathered my details and sent…

Illegally gathered my details and sent me spam. Avoid their website at all costs. On top of this, they advertised a free sample but charged a few - again, in breech of UK law.

Edit 23rd April: despite my legal request for removal of data according to the Data Protection Act, the company ignored my request and has sent another unsolicited email asking me to remove this review.

29 January 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Dean,

Thank you for your honest feedback. I am really sorry to hear about your experience. We completely understand how frustrating and disappointing it must feel to be charged unexpectedly due to an active subscription. We would like to extend our apologies for the confusion and inconvenience this has caused you.

We are committed to providing high-quality products and a positive experience for every customer. It is disheartening to know we fell short in your case.

I want you to know that your concern is our top priority. Unfortunately, we could not find your name and email address on our records. If you could provide us with either your order number, name, or email address, we would be happy to communicate with you and make things right.

Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

I absolutely love this product

I absolutely love this product.
I have been taking this for maybe 9 months now and I can see a marked improvement in my moods and tiredness.
The guys at variety mode are lovely too and delat with my inquiries quickly and efficiently.
I highly recommend trying this.
I have both the gummies and the hot chocolate because sometimes I just don't want a hot drink but that's my preference. Either one works

20 May 2025
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Patsi,

Thank you so much for your appreciation of our product and for sharing how beneficial it is to you!

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.

We are grateful to have you as part of our community and for supporting our mission to promote better well-being. It really means a lot to know you are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 5 out of 5 stars

Only just started the vanilla caffeine…

Only just started the vanilla caffeine free i have tried it with hot water and hot milk and are both very enjoyable although with hot milk whilst settled down for the evening is my favourite

27 January 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Pete,

Thank you so much for your appreciation of our product and for allowing us to be part of your daily routine!

At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. We truly value the time you took to share your experience.

We are grateful to have you as part of our community and for supporting our mission to promote better well-being. It really means a lot to know you are feeling the benefits.

Kind regards,
Variety Mode Customer Support Team

Rated 1 out of 5 stars

Unauthorised charge after ordering a sample pack!

I ordered and paid for a sample pack only!

One week later enter me into a subscription which i did not authorise and you charge me.

The cancellation process does not work and gives errors every time.

No phone number available on your website to make contact

20 January 2026
Unprompted review
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear John,

Thank you for your honest feedback. I am really sorry to hear about your experience. We understand how disappointing it must feel to not be able to cancel your subscription, and we are with you on that. We would like to extend our sincere apologies for the confusion.

We are committed to providing high-quality products and a positive experience for every customer and always make sure to reply on time. It is disheartening to know we fell short in your case.

We have sent you an email today, January 20, 2026, and I want you to know that your concern is our top priority. If you do not see it in your inbox, it may have ended up in your spam or junk folder by mistake. Please feel free to check there, and once you find it, you are very welcome to reply directly so we can assist you as quickly as possible.

Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.

Kind regards,
Variety Mode Customer Support Team

Rated 1 out of 5 stars

DO NOT GIVE YOUR BANK DETAILS TO THIS COMPANY.

One star because although I received a satisfactory resolution to my issue upon reading Trust Pilot reviews it's apparent my issue is systemic with this company.
DO NOT GIVE YOUR BANK DETAILS TO THIS COMPANY they will use them to charge you for subscriptions you didn't ask for. It appears from the reviews that this has been happening for months!!! An email from the CEO is all well and good but he'd be better placed sorting this mess out.

6 January 2026
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Jak,

Thank you for your honest feedback. I am really sorry to hear about your frustration. Please know that what you are feeling is valid and we are with you on that.

We assure you that your account subscription has been cancelled already, and that we already issued a refund which reflected in your account on the 15th of January. We also confirmed that your package was successfully delivered on the 14th of January, Wednesday.

We have sent you an email today, January 19, 2025. I want you to know that your concern is our top priority. If you do not see it in your inbox, it may have ended up in your spam or junk folder by mistake. Please feel free to check there, and once you find it, you are very welcome to reply directly so we can assist you as quickly as possible.

Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.

Kind regards,
Variety Mode Customer Support Team

Rated 1 out of 5 stars

Don’t even bother. You’ll get conned

Thought I was signing up for just a free trial only to have £25 taken from my account 7 days later and a shipment of this stuff sent without me knowing. I emailed to request a refund as I didn’t sign up for a subscription and was pointed to the extra small small print at the checkout which I obviously didn’t see.

I really wouldn’t have minded if this stuff actually worked but it doesn’t. Nothing has improved for me at all. To top it all off it tastes crap. Think of the worst hot chocolate you’ve ever had. It’s worse.

6 January 2026
Variety Mode Ltd logo

Reply from Variety Mode Ltd

Dear Jennifer,

Thank you for your honest feedback. I am really sorry to hear about your experience, and I completely understand how frustrating it must feel to be charged unexpectedly due to an active subscription. We would like to extend our sincere apologies.

We are committed to providing high-quality products and a positive experience for every customer. It is disheartening to know we fell short in your case.

We have sent you an email today, January 19, 2025. I want you to know that your concern is our top priority. If you do not see it in your inbox, it may have ended up in your spam or junk folder by mistake. Please feel free to check there, and once you find it, you are very welcome to reply directly so we can assist you as quickly as possible.

Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.

Kind regards,
Variety Mode Customer Support Team

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