Avoid this fraud company
We recently booked a tour with Vardhman Vacations in December for my mother’s 60th birthday, traveling to Sammed Shikhar from Ranchi – and it was an absolute disaster from start to finish. Despite the occasion being incredibly special to us, the company failed to deliver even basic professionalism and service.
First and foremost, they outsourced our transportation to a third-party bus service, which was completely subpar. The bus itself was in poor condition – the shocks were faulty, making the journey uncomfortable and bumpy. On top of that, the bus wasnt the one we had requested and was bigger and less comfortable, with the driver sometimes complaining that it was too large to access the hotels we were staying at, resulting in constant inconvenience. We noticed other buses of similar size managing these roads without issue, so their claims that “the bus can’t go there” simply don’t hold up.
The driver and conductor were equally disappointing – unprofessional, unhelpful, and clearly unfamiliar with the region. They didn’t know basic routes or key landmarks, forcing us to rely on Google Maps and essentially guide ourselves. Isn’t that the whole point of hiring a tour company – to avoid doing the work yourself? Instead of enjoying a stress-free holiday, we found ourselves arguing with the driver and conductor daily over basic logistics.
To make matters worse, Vardhman Vacations was completely unresponsive and unwilling to assist us when we raised these concerns. Despite our repeated complaints, they offered no support, no solutions, and no compensation for the immense trouble we faced throughout the trip.
We had at least one or two heated disagreements every day – not exactly the kind of experience you want when you’re on holiday celebrating a milestone event. This was supposed to be a relaxing and meaningful trip for our family, but instead, it turned into a logistical nightmare.
If you’re considering booking with Vardhman Vacations – don’t. Their lack of professionalism, poor vendor management, and total disregard for customer satisfaction are unacceptable. We’re currently taking legal action due to the severity of our experience, and I strongly encourage others to think twice before trusting this company with their time and money.
