Vapourium Vape Shop Fareham Reviews 55

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

There was some confusion on their website about quantity of items ordered and price. Contacted them with my query and within 12 hours had a reply resolving the issue and a nice little gift as a good... See more

Rated 5 out of 5 stars

They were quick with delivery and the times I’ve been in always friendly and helpful

Rated 5 out of 5 stars

Having been directed to the Fareham branch by the NHS, I was not looking forward to going. I've tried vapes before but never got on with them. However Andrea and Ellie were absolutely brilliant from t... See more

Company replied

Company details

  1. Vaporizer Store

Written by the company

Welcome to Vapourium! Since 2014, we’ve been passionate about helping people switch from smoking to vaping. With stores in Gosport, Fareham, and Winchester, we provide top-quality, genuine vaporisers and e-liquids from trusted brands. Our handpicked products come with warranties and authenticity checks for your peace of mind. Through our NHS-backed Stop Smoking scheme, current smokers can enjoy £25 off their purchase, making vaping more accessible to everyone. Our friendly team is here to support your journey with simple guidance and tailored recommendations. Visit us to learn more and take the first step toward a smoke-free journey! The Vapourium Team x


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Brilliant Customer Service

There was some confusion on their website about quantity of items ordered and price.
Contacted them with my query and within 12 hours had a reply resolving the issue and a nice little gift as a goodwill gesture.

1 September 2025
Rated 5 out of 5 stars

The experience was great

The experience was great, and the service was excellent.

Thank you.

5 August 2025
Vapourium Vape Shop Fareham logo

Reply from Vapourium Vape Shop Fareham

Thank you so much for your kind words! We’re really glad you had a great experience with us and we look forward to seeing you again.

Rated 5 out of 5 stars
Vapourium Vape Shop Fareham logo

Reply from Vapourium Vape Shop Fareham

Thanks for the lovely review! It’s great to know we’re consistently meeting your expectations. We really appreciate your continued support – it means a lot to us!

Rated 5 out of 5 stars

Great service and prompt delivery

Great service and prompt delivery.

12 May 2025
Vapourium Vape Shop Fareham logo

Reply from Vapourium Vape Shop Fareham

Thanks so much for the 5 stars! We’re really glad to hear you were happy with the service and that your order arrived promptly. We appreciate you taking the time to leave a review – hope to serve you again soon!

Rated 5 out of 5 stars

Very friendly staff always have a good…

Very friendly staff always have a good chat, helped chose vape and liquids highly recommend

6 February 2025
Unprompted review
Vapourium Vape Shop Fareham logo

Reply from Vapourium Vape Shop Fareham

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re delighted to hear that you had a great experience with our team and that we could help you find the right vape and liquids. We always enjoy a good chat with our customers, and it’s fantastic to know you’d recommend us. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Very happy with the advice at Fareham

Having been directed to the Fareham branch by the NHS, I was not looking forward to going. I've tried vapes before but never got on with them. However Andrea and Ellie were absolutely brilliant from the start. Andrea spent a lot of time with me and with Ellie's help too, I came out feeling very pleased! They really, really helped me and I think i have found the vape that actually suits me... time will tell. Thank you both x

23 January 2025
Unprompted review
Vapourium Vape Shop Fareham logo

Reply from Vapourium Vape Shop Fareham

Hey, thanks for the amazing review! We’re so glad Andrea and Ellie could help turn what might have been a daunting visit into a positive experience. It’s fantastic to hear you found a vape that suits you, and we’re always here if you need any more advice. Cheers and thanks again for sharing your story!

The Vapourium Team

Rated 4 out of 5 stars

All good

All good, have what I was looking for, service fit for purpose

2 January 2025
Vapourium Vape Shop Fareham logo

Reply from Vapourium Vape Shop Fareham

Hey, thanks for the review ! We’re glad you found exactly what you needed and that our service hit the mark. If there’s anything we can do to bump it up to a five-star next time, just give us a shout!

Cheers,
The Vapourium Team

Rated 5 out of 5 stars

Best vape shop in the south!

Purchased loads from these guys! Always happy to help! Go above and beyond! 5*

9 January 2025
Unprompted review
Vapourium Vape Shop Fareham logo

Reply from Vapourium Vape Shop Fareham

Hey, thanks a ton for the awesome review! We’re super pleased you think we’re the best vape shop in the south and that our team always has your back. We really appreciate your support and can’t wait to see you again!

Cheers,
The Vapourium Team

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