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Vapour Depot Limited Reviews 

1,438
•
TrustScore 5 out of 5

4.9

Electronic Cigarette Store
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Rated 5 out of 5 stars

Amazing company with amazing products! Good communication and fast delivery times - highly recommend them, just put my second order in. ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Great, other than charging for delivery (only free after £30 whilst some places deliver free £10> but all as advertised. I got my last review mixed up with a place called vapable so I apologise for th... See more

Company replied

Rated 5 out of 5 stars

I ordered a couple of different vape juices from vapour depot and though the delivery time was fast when one bottle arrived the seal was broken and some juice leaked. I contacted Tony at vapour dep... See more

Rated 5 out of 5 stars

Tony from Vapour Depot did a great job with my mystery box. Boxes are put together based on what Tony believes you will like from the information he gathers from you via email. No two boxes ate t... See more

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

Your one stop shop for everything vaping. We are an online business based in North East England. Ran by vapers, for vapers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,438)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great selection of tasty and affordable…

Great selection of tasty and affordable juices!

My last order wasn't properly processed by the website and Tony helped me to get things right and he even doubled the order to make up for the inconvenience. Stellar customer service.

7 July 2018
Unprompted review
Rated 5 out of 5 stars

Great Products fast delivery.

Great, other than charging for delivery (only free after £30 whilst some places deliver free £10> but all as advertised. I got my last review mixed up with a place called vapable so I apologise for that.I've had nothing but good product from these vapour depot guys.

2 July 2018
Unprompted review
Vapour Depot Limited logo

Reply from Vapour Depot Limited

Hi there,

Thank you for the review.

Could you advise which flavour concentrates were not as advertised, so we can address any issues with the product.

In terms of delivery, I cannot comment on other companies, however we offer free UK delivery on orders over £30 regardless of the package contents.

Thanks

Jonny

Rated 5 out of 5 stars

Highly recommended

Brilliant, highly recommend, fantastic service, the surprise boxes (I buy for my husband ) are great value for money, I wouldn't buy from anywhere else x

21 June 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

I am from USA to start..I was told of Vapour Depot from friends in UK,,,I went on thier web site an seen stuff i cant get in USA as far as flavors..so I made a nive order..well next day my order was shipped..I recieved in 5 days in USA..thats the kind of service i like..will order again..nice people there..an quick to get your order to you

18 June 2018
Unprompted review
Rated 5 out of 5 stars

Really know their stuff!

Really know their stuff! Placed my first order with them during a very busy sale period. Had a juice bag in there and they delivered a really interesting selection to complement the rest of my order as well as the other juices I've been vaping. Great communication, great flavours, great prices, great company!

16 June 2018
Unprompted review
Rated 5 out of 5 stars

Would definitly recomend

Would definitly recomend, ive used vapordepot many times, house juice, mystery box, juice subscription, am always happy! I was wary of both thier mystery box and juice subscription but every item in there has been great, for the mystery box i recieved a quick reply (on a sunday!!!) asking specific questions about what kit i used and the rda they sent me is now my go to vape! Good people, great kit, happy customer :-)

16 June 2018
Unprompted review
Rated 4 out of 5 stars

I ordered a mystery box

I ordered a mystery box. Got a great rda but had some issues with flavours. Once I brought this to their attention it was sorted very quickly and painlessly. Great customer after care.

15 June 2018
Unprompted review
Vapour Depot Limited logo

Reply from Vapour Depot Limited

Hi Russell,

Please accept our apologies for the oversight. We've replied separately to the email that you sent to our mailbox, that should be with you now.

We would be grateful if you would reconsider the rating you have given once we have resolved the matter for you.

Once again. please accept our apologies and should you require any further assistance don't hesitate to email or chat us :)

Thanks

Jonny

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