VaporNation Reviews 4,250

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Have used for months - works right everytime. Wanting to replace the heating element allowed me to find out that the whole thing seems very quality. It is even "designed for disassembly", making clean... See more

Rated 5 out of 5 stars

I am a recent cancer patient. Although I used pot in college, that has been a very long time ago. The sales person did an excellent job guiding me through my special needs compared to your product lis... See more

Rated 3 out of 5 stars

Hours later info re: requests made via both your Twitter acct & your website NO REPLY! Response to customer queries must not be a customer care priority? You wont answer my questions you won’t get m... See more

Company replied

Rated 5 out of 5 stars

Great transaction. With a promo code, decent price, & free shipping. What more could a customer ask for? Nothing. But 2 nice little gifts were included anyway! Thanks VaporNation! They were appreciat... See more

Company details

  1. Vaporizer Store
  2. Tobacco Shop

Information provided by various external sources

VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach. We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Spooning to excellence !

Went to buy a spoon pipe and totally forgot I had $ 28.00 credit rewards from my last purchase and it only cost me tax,and my credit was two years old how’s that for customer service !!!

27 March 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone. Always great prices on quality products with super fast ship.

27 March 2019
Unprompted review
Rated 5 out of 5 stars

Great

Great place to order from just ordered it today I’m excited.

25 March 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great company; great products, easy, secure check out, fast delivery. What more could you ask for? We highly recommend this company.

24 March 2019
Unprompted review
Rated 2 out of 5 stars

Broke in about two weeks

Broke in about two weeks like many cheap vapes it just stopped working after 2 weeks . When it worked it was ok nothing special though . Would not purchase from the same company when the mini4 comes out

18 March 2019
Unprompted review
VaporNation logo

Reply from VaporNation

Hello Joseph,

Thanks for leaving your review.

We're sorry to hear about any inconvenience you have experienced with your unit.

We actually do not manufacturer any of the products we sell but we do stand by them. If you've only had your unit for two weeks I'm sure it is still under warranty and we would be more than happy to fix this for you.

However, it looks like you did not attach any email or sales order number to this review so we do not have the information to reach out to you.

You can reach us directly at (888)498-2767 or support@vapornation.com.

Thank you.

Rated 2 out of 5 stars

Been 3 days and my orders still…

Been 3 days and my orders still processing if I get it soon I’ll chsnge this but not satisfied right now

18 March 2019
Unprompted review
VaporNation logo

Reply from VaporNation

Hello Louis,

Thanks for your recent order with us.

We apologize for any inconvenience or confusion.

Upon looking into your order details it looks like the order was just placed on Saturday 3/16. The reason the product did not ship is because we are actually closed during the weekends.

However, as of this morning, the order has already been packaged and will be shipping out within the next few hours. Since it is shipping out from a warehouse close to where it is being delivered, it should arrive within the next 2-3 days.

You will receive an email with the tracking information later on today.

If you have any questions you can reach us directly at (888)498-2767 or support@vapornation.com.

Thank you.

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